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Simple Earn to undergo an upgrade
During this period, existing subscribers will continue to accrue interest. However, new subscriptions and redemptions of existing funds will be suspended during this period. Thank you for your understanding and continued support as we continue to provide you with high-quality products and services. OKX team July 15, 2025Published on Jul 15, 2025Updated on May 29, 2026AnnouncementsHow do I migrate my email address or phone number to another account? (app)
Enter the code accordingly Enter the 2FA code to continue (if any) If the email you entered is linked/bound with another account, you'll see a pop-up message. Select Migrate email address to continue Select Migrate email address to continue A guideline will be displayed and you're required to select I understand Email transfer preview page will be displayed and you're required to select Next Consequences of closing account will be displayed.Published on Aug 22, 2023Updated on May 29, 2026FAQ596How do I migrate my email address or phone number to another account? (web)
Enter the codes accordingly Enter the 2FA code to continue (if any) If the new phone number is linked to another account, a pop-up message will appear. Select Migrate phone number to continue A guideline will be displayed. Select I understand to proceed A preview page will appear.Published on Aug 22, 2023Updated on May 29, 2026FAQ394Martingale Strategy Order Failure Reasons
If an safety order exceed the tier limit, the system will ignore the order, and the strategy will continue running. For more details, refer to the Position Tier - Trading Rules.Published on Jun 16, 2025Updated on May 29, 2026Product documentationFlywheel
Before a successful purchase, it will continuously reinvest your principal and interest in the buy-low bot product with the same drop ratio. After successful buy-low, it will automatically invest the coin balance in the profit-taking bot until the sale is successful. It will then continue to operate according to the above rules to earn interest and price differential income for you.Published on Feb 11, 2025Updated on May 29, 2026Product documentationHow do I fix errors when submitting my institutional verification?
If you see a Continue option, it indicates that your application is incomplete. Select Continue to resume your application and ensure it’s complete before final submission.What should I do if I'm unable to save or proceed on the application page? Ensure that all fields are filled in the correct format. Common issues arise from incorrectly formatted address or ID/Tax number fields. Complete these fields manually, avoiding any auto-fill features.Published on Oct 10, 2024Updated on May 29, 2026FAQ60Upcoming changes to Onchain Earn
To continuously strive for improvements and stay responsive to market demands, we're implementing changes to our Onchain Earn. Starting from Oct 3, 2023 at 3:00 UTC, the following crypto will be offline on Onchain Earn. If you have any existing orders with these crypto, they will be redeemed. Crypto Terms TUSD (Yield) Flexible Thank you for your continued support. OKX October 4, 2023Published on Oct 4, 2023Updated on May 29, 2026AnnouncementsUpcoming changes to Simple Earn Fixed term products (September 27, 2023)
To continuously strive for improvements and stay responsive to market demands, we're implementing changes to our Simple Earn Fixed. Starting from September 27, 2023, the following crypto will be offline on Simple Earn Fixed. Crypto Terms LPT 3 days 15 days 30 days 60 days 90 days 120 days Thank you for your continued support. OKX September 27, 2023Published on Sep 27, 2023Updated on May 29, 2026AnnouncementsOKX to disable trade with USDC on USDT/USD spot pair
Thank you for your continued support of OKX. OKX Team May 20, 2026Published on May 20, 2026Updated on May 20, 2026AnnouncementsHow do I close my account? (app)
If you still want to close your account, select Continue to close If you still want to use your account someday in the future, select Freeze instead 5. Select Reason to close account Instead of closing your account, you can also select to: Freeze account Migrate account View tutorials Reason to close account page 6. Select Continue to close if you still want to close 7.Published on Aug 22, 2023Updated on Jun 2, 2026FAQ898Announcement: OKX Wallet to cease support for the Kroma network
As decentralized products, your Kroma assets will remain on the blockchain, and you can continue to access them in other wallets that support the Kroma network. Thank you for your support. OKX Wallet will continue to provide you with high-quality products and services! OKX Wallet team September 12, 2025Published on Sep 12, 2025Updated on May 29, 2026AnnouncementsAnnouncement: OKX Wallet to cease support for the EthereumFair network
As decentralized products, your EthereumFair assets will remain on the blockchain, and you can continue to access them in other wallets that support the EthereumFair network. Thank you for your support. OKX Wallet will continue to provide you with high-quality products and services! OKX Wallet team August 26, 2025Published on Aug 26, 2025Updated on May 29, 2026AnnouncementsOKX Wallet to cease support for the Movement testnet
As a decentralized product, your Movement assets will remain on the blockchain, and you can continue to access them in other wallets that support the Movement testnet. Thank you for understanding. OKX Wallet will continue to provide you with high-quality products and services! OKX Wallet team August 6, 2025Published on Aug 6, 2025Updated on May 29, 2026AnnouncementsOKX Wallet to cease support for the Harmony network
As decentralized products, your Harmony assets will remain on the blockchain, and you can continue to access them in other wallets that support the Harmony network. Thank you for understanding. OKX Wallet will continue to provide you with high-quality products and services! OKX Wallet team July 24, 2025Published on Jul 25, 2025Updated on May 29, 2026AnnouncementsOKX Wallet to cease support for the ICON network
As decentralized products, your ICON assets will remain on the blockchain, and you can continue to access them in other wallets that support the ICON network. Thank you for understanding. OKX Wallet will continue to provide you with high-quality products and services! OKX Wallet team July 24, 2025Published on Jul 25, 2025Updated on May 29, 2026Announcements