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DEX Referral FAQ
Formula: Your Actual Commission = Total Commission Rate - Discount Given to Friend Examples: Example 1: Your tier: Tier 1 (20% total commission) Discount given to your friend: 10% Friend's trading fee: 10 USDC Result: Your commission: 10 USDC × (20% - 10%) = 1 USDC Friend's savings: 10 USDC × 10% = 1 USDC saved Example 2 (important warning): Your tier: Tier 1 (20% total commission) Discount given to your friend: 20% Result: Your commission = 20% - 20% = 0% (no commission) Avoid setting discountsPublished on Dec 31, 2025Updated on Apr 22, 20264Referral Program - Terms and Conditions
Invite your friends to create an OKX account using your referral code.Published on Aug 6, 2024Updated on Nov 17, 2025152How do I use Merchant Coupon Code?
If you're having trouble with a code: Open the Coupon Detail Page Select I’m having an issue with the code option or review the coupon's specific terms for more infoFAQ1. Can I use the same coupon more than once? No, each coupon is for single-use only.2. Where can I check the coupon's validity? Head to My Rewards > Coupons and open the coupon. A timer will show if the code is still valid. For usage issues, check directly with the merchant.3. Can I use an expired coupon? No.Published on May 19, 2025Updated on Mar 24, 202620Guide to ID and selfie photos for identity verification
Having trouble choosing the appropriate photos of your ID or yourself during your verification process? Please check out the guidelines below.Which IDs are acceptable? Based on different Know Your Customer (KYC) requirements of different jurisdictions, you may use your passport, national ID card, driver's license, or other kinds of government-issued ID.Published on Oct 13, 2023Updated on Jan 28, 202613,704I haven't received the verification code
If you've tried all of the steps above and are still having trouble, please contact our official customer support team for further assistance.Published on Aug 16, 2023Updated on May 7, 202633,011OKX NFT Marketplace: Your Gateway to a Multi-Chain NFT Universe
Whether you like art, entertainment, or want to grow your digital collection, OKX has made it easy to explore the big world of NFTs without any trouble. So, dive in and start your NFT journey today!Published on Nov 23, 2023Updated on Sep 12, 202520How do I find my deposit address and tag/memo/comment?
You can select Copy to copy both the deposit address and tag/memo/comment and share them with your friends and familyHow do I manage my deposit address?Can I delete a deposit address? Created deposit addresses can’t be modified or deleted. You can add up to 20 deposit addresses for different cryptos and networks.How do I switch between multiple deposit addresses? If you have multiple deposit addresses, all of them can receive funds.Published on Aug 22, 2023Updated on May 1, 202669,356What's KYC: What to expect and why it matters?
Reverification isn’t a sign of trouble—it’s a routine part of KYC maintenance. You may be asked to verify again to: Reconfirm your identity for account protection Prevent unauthorized access or financial fraud Maintain compliance with updated local and international regulations Rest assured, your data is encrypted and handled in accordance with data protection laws, including GDPR and other global standards.What’s next for KYC?Published on Apr 6, 2026Updated on Apr 15, 2026How do I make a deposit? (app)
You can select Share to share your deposit details with your friends and family Select share on the Deposit details page Note: Make sure selected crypto and network on both OKX and your withdrawal platform are the same to ensure a successful deposit. Otherwise, you'll lose your assets. You can find the minimum amount, required confirmation numbers, and contract address on the Deposit page You won't receive your assets if you deposited the crypto amount less than the minimum amount.Published on Sep 1, 2024Updated on Apr 30, 202687How to share the P2P trading ads?
It is a great feature that allows you trade directly with friends and family while giving your ads better coverage. Besides that, you can also hide your ads from the P2P trading marketplace and share them directly with your targeted audience to trade at particular rates. After posting the ads, you can share them by going through the following steps: On the App On the P2P trading page, select Ads where you will view all the ads that you posted.Published on Sep 1, 2023Updated on Nov 17, 202582Travel Rule FAQ
If you're having trouble doing so, we recommend you import your private wallet to OKX wallet and conduct the signing with OKX wallet instead. You can refer here to understand more about how to create/import your wallet.If you're making a deposit into OKX:1. If I deposit money from another exchange (such as Upbit) to OKX and encounter Travel Rule verification failure due to a name mismatch, what should I do?Published on Jul 20, 2023Updated on Feb 5, 2026806How do I make a deposit? (app)
the crypto that you want to deposit, then select the Deposit network Deposit details will then automatically generate In the Deposit account section, you can select whether to deposit funds into your Funding or Trading account Select the OKX account that you want to receive the deposit You can either to copy the deposit address to your withdrawal platform app or scan the QR code using your withdrawal platform app to make the deposit You can select More > Share deposit details to share with your friendsPublished on Aug 22, 2023Updated on May 8, 2026151,455OKX ZERO Trading Fees event FAQs
Keen to invite your friends to enjoy this promotion? Check out our referral rewards here. Your referred friend will receive an instant rebate fee card when they sign up and join the Zero Trading Fees activity now.7. I've fulfilled the requirements but have yet to receive my rebate card If you have successfully enrolled in this promotion, there would have been a prompt to confirm successful participation at point of enrolment and the button will now display Joined.Published on Jul 6, 2023Updated on Apr 3, 202638How do I register an account on OKX?
You can sign up using either: a referral link shared by a friend, or a referral code entered during registration. By signing up via referral, you’ll automatically participate in new-user promotional events. After completing the required tasks, you may receive bonus rewards, subject to campaign rules. Note: Referral relationships are confirmed only through referral codes.Published on May 23, 2024Updated on Apr 27, 202627,635Building RFQs
If you are having trouble finding a counterparty for a multi-leg RFQ, you may consider splitting your trade into more than one request.Why can't I view Crypto commodity? We're currently optimizing the list and expect to complete the update by mid-next month. In the meantime, you can search directly for the crypto you'd like to trade.Published on Jun 30, 2022Updated on Apr 30, 202630