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Building RFQs
How do I submit an RFQ for a target price, for instance 100,000 USDT worth of BTC, rather than a defined amount of coins? After selecting a product and bringing it into the position builder, select the arrow in the box where you input the quantity allows you to instead indicate a target price. This feature is only available for spot pairs.How do I change the type of an option from "call" to "put" or vice versa on the builder?Published on Jun 30, 2022Updated on Jun 2, 202631Why do I have to trade on OKX Liquid Marketplace?
Customizable strategies: Carry trades (spot vs future/perp), futures spreads (future vs future/perp), call/put spreads, calendar spreads, butterfly spreads, condors, ratio spreads, diagonal spreads, back spreads. Options/volatility strategies: collars, straddles, strangles, covered call, protective put, synthetic futures. Creation of synthetic currency pairs by going long one name and short another. For example, BTC/USDT vs AVAX/USDT booked atomically create a synthetic BTC/AVAX pair.Published on Mar 13, 2024Updated on May 29, 202617What's Options trading?
Otherwise, you might have to keep adding margins to an isolated position, especially shorting put positions when the market goes down.How do I enable autoborrow for Options trading on OKX? Turn on the autoborrow in the trade settings if you intend to use USDT or USDC as margin. There are two borrowing concepts. Actual borrowing or liabilities: liabilities are a negative part of equity. You only have to pay interest for liabilities.Published on Nov 19, 2024Updated on Jun 9, 202612How to prevent phishing emails?
Their goal is to deceive you into taking actions that put your account at risk, such as clicking a malicious link or sharing sensitive information. These emails commonly try to create a sense of urgency or temptation, for example asking you to “verify your account immediately,” “update your information,” or “claim a reward.”How do I identify a phishing email? Here are a few simple checks that can help you quickly determine whether an email is genuine:1.Published on Jun 24, 2025Updated on May 29, 20263How do I trade smart with the right leverage?
Generally speaking, setting a high leverage puts you at a much higher risk of experiencing liquidation and losing your margin. Higher risk of liquidation and margin loss await if a higher leverage is set Historical data shows that the main risks of high leverage are as follows: Extreme fluctuations: A high leverage amplifies the impact of market fluctuations, which can result in much higher losses.Published on Aug 8, 2023Updated on May 29, 20261,032Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
In our case; we put the tool as well as the data file in the Downloads folder, named "proof-of-reserves" shown below: Open the zk-STARKValidator, it'll auto-run the JSON string file you saved in the folder Check the result If the verification passes, the result Inclusion constraint validation passed will be shown: If the verification fails, the result Inclusion constraint validation failed will be shown:2.2 Verify the zk-STARK Total Balance and Non-negative ConstraintHow do I verify? 1.Published on May 10, 2023Updated on Sep 8, 2025182What should I do if I deposit to the wrong address?
Please refer to the relevant documentation for more details: How do I find my deposit address and tag/memo/comment?Published on Oct 15, 2024Updated on May 29, 2026244What's a private key/seed phrase?
If the issue persists, double-check your recovery settings or contact customer support for further assistance.How do I use a private key and seed phrase in OKX wallet?Create a new OKX wallet Refer to How do I create/import an OKX wallet? You'll need to note down your seed phrase and keep it safe without telling anyone.Published on Aug 24, 2023Updated on May 29, 20262,965What should I do if I forget to fill in tag/memo?
Learn more: Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos? If you're having issues with your tag/memo, click the button below. Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.Published on Oct 15, 2024Updated on May 29, 2026116What can I do if I trigger P2P risk control?
When can I expect an update? After the OKX team receives your information, we'll review it within four hours. You can track the appeal status in the OKX App by going to P2P Trading > Profile > Account Restriction Dispute.4. I need help providing some information requested in the email from OKX. What should I do? Please refer to the required information and documents, and submit via OKX app > P2P trading > Profile > Account restriction dispute5.Published on Sep 13, 2023Updated on Jun 2, 20261,837How do I authorize a new device when I log in?
For more details on facial recognition failures, please refer to What should I do if facial recognition fails? Note: please follow here to reset Two-factor authentication (2FA)Device verification Your new device will receive a verification code.Published on Aug 31, 2023Updated on Jun 4, 202613,983What should I do if I forget my OKX wallet password?
This design ensures user sovereignty over assets, but it also means that password recovery services are not available.Q: If I lose my seed phrase but still remember my wallet password, can I recover my assets? No. The seed phrase or private key is the only credential that can be used to recover a wallet. If you lose your seed phrase and do not have a backup, your assets cannot be recovered, even if you still remember your wallet password.Published on Oct 28, 2022Updated on May 29, 202613,676How does futures spread trading work on OKX Liquid Marketplace?
Trade all sorts of spreads: carry trades (spot vs future/perp), futures spreads (future vs future/perp), call/put spreads, calendar spreads, butterfly spreads, condors, ratio spreads, diagonal spreads, back spreads. Bespoke instruments: customize your own strategies with up to 20 legs.Published on Mar 13, 2024Updated on May 29, 20266What do I need to do when I change my country of residence?
If you need to close positions or manage unsupported assets, your transition journey will be customized to help you navigate these changes smoothly and efficiently.How do I change my country of residence?Published on Apr 10, 2025Updated on Jun 4, 2026652What should I do if I want to withdraw assets that are not supported on other platforms?
You can refer to: What should I do if I mistakenly withdraw crypto via the wrong network?3. Ensure that the deposit and withdrawal networks and addresses match. Please confirm whether the other platform or wallet has credited the funds. Problem scenario: When withdrawing cryptos, the speed of block confirmations on the network, as well as the block confirmation speed of the receiving platform and wallet, determines whether the assets can be received promptly on the recipient's platform.Published on Apr 8, 2025Updated on May 29, 202612