All
FAQ
Announcements
Product documents
Gas fees FAQ
Gas fees are determined by three key factors: Gas price: the cost per unit of gas, often influenced by network demand. Gas limit: the maximum amount of gas your transaction can consume. Complex actions, like interacting with smart contracts, require higher gas limits. Network traffic: during high traffic periods, fees may increase as users compete for transaction processing.Published on Feb 17, 2025Updated on Feb 27, 2026262What does OKX NFT Marketplace offer but other platforms don't?
Let's delve deeper into the multifaceted features that distinguish OKX from its counterparts across various crucial functions.Order execution mastery OKX's commitment to empowering users is exemplified through its robust standalone app trading feature. This feature not only provides unparalleled control over trades but also signifies a commitment to user-friendly interfaces.Published on Dec 27, 2023Updated on Sep 12, 202524How do I use the custom formula feature?
The custom formula feature on our platform empowers traders to create personalized charts by combining multiple charts into one through mathematical expressions.This feature allows users to define their own calculations, enabling deeper market insights and more tailored trading strategies.Where can I set a custom formula?Published on Mar 5, 2025Updated on Sep 10, 20254How do I import a wallet from Trust Wallet to OKX Web3 wallet?
Select Import wallet and then Seed phrase to import your secret phrase got from Trust Wallet, select Confirm to complete the importing process Feel free to delve deeper into the OKX Web3 wallet here.Published on Nov 29, 2023Updated on Sep 12, 202592How do I use my Smart Account?
doesn't have enough tokens or native tokens to cover the gas fee.Published on Aug 30, 2023Updated on Nov 17, 202512,994What is AA Smart Account?
User-friendly: it removes the dependence of Gas on the main chain coin, allowing you to use any token to pay Gas, including stablecoins, and realizes the third-party payment of Gas. Expanded possibilities: the wallet itself is a smart contract, providing the same level of security as the OKX Wallet while offering additional customizable functionalities.How do I import an AA Smart Account?Published on Sep 4, 2023Updated on May 6, 20266,103How to withdraw, trade and stake WLD tokens on OKX wallet?
Follow these tutorials to start trading on OKX Wallet: OKX DEX User Guide (App) OKX DEX User Guide (Web) Make sure you have Op_ETH for gas fees for both trading and staking. If you have insufficient gas fees, you can select Approve [crypto] > Fill up [crypto] > Swap for gas, a recommended feature for you to quickly convert mainstream assets into gas fees. Note: Only WLD pairs on Optimism chain will be counted in the campaign.How do I stake WLD tokens on OKX Wallet?Published on Jul 28, 2023Updated on Feb 12, 2026103What's Snap mode - powered by UniswapX, and how do I use it?
Snap is a new feature leveraging UniswapX for optimal pricing, zero gas fees, and fail-safe transactions. Our DEX's Snap trading mode feature allows you to swap tokens on Ethereum quickly and intuitively without incurring any gas fees. The feature operates directly on our DEX interface via Uniswap's UniswapX protocol.Published on Mar 1, 2024Updated on Oct 15, 202541How can the OKX NFT Marketplace keep your NFT investments secured?
With stringent verification processes, multichain integration, cutting-edge security protocols, and the assurance of verified listings, we're committed to reducing the stress of falling for scams in the NFT space. By choosing OKX, users can confidently explore the world of NFTs while keeping their investments secure and authentic.Published on Nov 10, 2023Updated on Sep 12, 202520What are the most commonly used DApps?
When connecting to the wallet, it is automatically recognized without the need for manual chain cutting. The wallet has built-in multi-chain and cross-chain DEX, as well as a heterogeneous multi-chain NFT aggregation trading platform. Through our Web3 wallet, you can also easily access 5000 + DApps, truly realizing a one-stop Web3.0 entrance. Note: the featured images shown are for reference purposes only.Published on Nov 15, 2022Updated on May 8, 2026462Why is my OKX app not working?
If the issue continues, you can also select Clear Data (this logs you out but may resolve deeper bugs). For iOS: iOS doesn’t provide a direct cache-clearing option. Instead, delete and reinstall the app to refresh stored data.4.Published on Mar 16, 2026Updated on Apr 6, 202611How do I deposit OKT Chain assets from Web3 Wallet to Exchange?
fees when transferring other tokens.FAQWhat should I do if I don’t have enough funds to cover the gas fees?Published on Jan 16, 2026Updated on Feb 6, 202610OKX DEX User Guide (Web)
Once it's done, select Swap to proceed If you have sufficient gas fees, you will be redirected to the order summary page and select Confirm swap after confirming the details If you have insufficient gas fees, you can select Approve [crypto] > Fill up [crypto] > Swap for gas, a recommended feature for you to quickly convert mainstream assets into gas feesBridge Select the amount of Pay and Receive token you want, then select Swap cross-chain Select Confirm swap after confirming the details Pick yourPublished on Aug 25, 2023Updated on Feb 12, 20261,019What's KYC: What to expect and why it matters?
While your initial verification covers the basics, you may be asked to: Update your information periodically, especially if your ID has expired or if regulations change Provide additional documents when your activity level increases or patterns shift significantly Answer follow-up questions as part of a deeper review process, known as enhanced due diligence (EDD) This helps us keep your profile up to date and ensures the ongoing safety of your account.What steps are involved in KYC?Published on Apr 6, 2026Updated on Apr 15, 2026X Layer upgrade and OKT/OKB asset handling FAQ
OKB is the native gas token of the X Layer public blockchain and is used to pay on-chain gas fees. X Layer is an open and decentralized public blockchain launched by OKX and isn't limited to serving the OKX exchange.Can OKB be used to offset exchange trading fees? No. OKB can't be used to offset exchange trading fees, and holding OKB doesn't affect fee discount tiers.Published on Aug 13, 2025Updated on Jan 29, 202629