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Where can I find the minimum BTC amount required for deposits?
Note: For Lightning network, you can select Lightning on the Network selection page, which will display the minimum deposit amount.Published on Oct 15, 2024Updated on May 29, 2026FAQ34Where can I find the minimum deposit amount required for non-BTC?
If the deposit amount is less than the minimum amount displayed, the funds will not be credited, nor will they be refunded.How can I find the minimum deposit amount?On the App Launch the OKX app, select Assets at the main menu, then select Deposit Search for the token you want to deposit Choose the appropriate network.Published on Oct 16, 2024Updated on May 29, 2026FAQ59How do I buy NFTs?
You can either Make offer or Buy, fill in the details, and select Confirm to complete your order Note: you can also add several NFTs to the cart to purchase them using crypto assets all at once to reduce transaction fees on networks such as Ethereum, OKTC, BSC.Published on May 30, 2023Updated on May 29, 2026FAQ531How can I reduce trading fees?
You can apply for VIP status if you meet either of the following conditions: Maintain account assets of 100,000 USD or more, or Reach a total trading volume of 1,000,000 USD or more in the past 30 days. After upgrading to VIP status, you can enjoy lower, preferential fee rates. For detailed VIP levels and fee standards, please refer to the trading fees page.Published on May 19, 2025Updated on May 29, 2026FAQ70What can I do if I trigger P2P risk control?
When can I expect an update? After the OKX team receives your information, we'll review it within four hours. You can track the appeal status in the OKX App by going to P2P Trading > Profile > Account Restriction Dispute.4. I need help providing some information requested in the email from OKX. What should I do? Please refer to the required information and documents, and submit via OKX app > P2P trading > Profile > Account restriction dispute5.Published on Sep 13, 2023Updated on Jun 2, 2026FAQ1,837How do I buy crypto with Google Pay?
If you want to find out how you can buy crypto with Apple Pay, visit here.Published on Jul 22, 2025Updated on May 29, 2026FAQ4How do I buy crypto with Apple Pay?
Apple Pay isn't supported on web or Android devices at this time.How do I buy crypto with Apple Pay? For the best experience, please add your card directly through the Apple Wallet app. Once added, you can choose Apple Pay as your payment method on our app to buy crypto with that card.Published on Jul 2, 2025Updated on May 29, 2026FAQ6How do I buy with debit / credit cards?
Where can I view past purchases I've made with debit or credit cards? You can find your order: On the web: Buy crypto > Express Buy > Order history On the app: select Portfolio > Transactions > filter Buy type Web: order history on the express buy page App: transactions on the Portfolio pagePublished on Feb 22, 2024Updated on May 14, 2026FAQ586Recurring Buy
You can view and manage your bots on the Bots page. 2.2. Options and parameters Crypto allocation: You can choose the crypto assets from the Recurring buy bot, either a single-pair or multi-pairs up to 20 assets. The Recurring buy bot will proportionally invest using the allocation parameters in each period. Frequency: The frequency of each Recurring buy cycle. You can pick to buy in daily, weekly or monthly manner.Published on Jun 17, 2022Updated on May 29, 2026Product documentationHow can I troubleshoot web or app issues?
Why can't I take screenshots on the desktop app? If you're unable to take screenshots in the desktop app, you may right-click on an empty area of the desktop app and enable screen sharing protection.Other issues If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage.Published on Feb 11, 2026Updated on Jun 2, 2026FAQ13How can I protect myself from scammers?
What should I do if I’m scammed in a C2C trade and the other party refuses to refund? During a P2P trade, if you encounter a dispute such as limited buying attempts, the other party not releasing tokens or the other party paid using a non-verified account etc, you can submit an appeal for the order. Within 72 hours of order creation, please tap the self-service appeal link, select the relevant order, and upload supporting evidence such as payment screenshots.Published on Aug 21, 2023Updated on Mar 3, 2026FAQ12,257What can I do with Discover in the OKX wallet?
money Why am I unable to access the DApp?Published on Feb 24, 2023Updated on May 29, 2026FAQ6,452Does OKX Marketplace charge fees?
It's time to embrace the future of digital ownership with OKX Marketplace, where you can unleash your creativity without the burden of fees. Join us today and be part of a revolution that values your art, your collections, and your journey in the NFT universe. Your digital treasures deserve a home at OKX Marketplace – where freedom, affordability, and creativity unite.Published on Oct 14, 2023Updated on May 29, 2026FAQ22How do I turn on the quick order feature?
This feature is especially beneficial in fast-paced market conditions, where timing is crucial, as it ensures that you can quickly react to price movements and execute your trades without delay. There are two types of Quick Order options available to cater to different trading styles and preferences: the Floating window and the Plus button.Published on Oct 23, 2024Updated on May 29, 2026FAQ17How do I set up a recurring buy plan?
How you access the management part of Recurring buy on Exchange mode How you access the management part of Recurring buy on Simple mode4. Where can I view my past orders for recurring buy plan? You can view past orders from your transaction history. Once you create a recurring plan, we'll execute your orders on your set schedule, and each order will appear separately in your transaction history.5. What if I don't have enough balance for my next recurring buy order?Published on Jan 23, 2025Updated on May 29, 2026FAQ50