FAQ
Account management and security
- How do I register an account on OKX?Published on May 23, 2024Updated on Apr 27, 202627,630
- How do I reset Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on May 8, 20266,240
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Apr 24, 20264,365
- How do I change my phone number?Published on Sep 7, 2023Updated on May 5, 202614,584
- How do I change my email?Published on Sep 6, 2023Updated on May 5, 20264,123
- How do I update my email?Published on Sep 6, 2023Updated on Oct 15, 20253
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on May 8, 202613,878
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Apr 16, 202616,256
- What is sub-account?Published on Aug 22, 2023Updated on Apr 30, 20261,845
- How do I close my account? (web)Published on Aug 22, 2023Updated on May 4, 2026460
- How do I close my account? (app)Published on Aug 22, 2023Updated on May 5, 2026895
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Mar 24, 2026402
- How do I freeze my account? (App)Published on Aug 22, 2023Updated on Mar 25, 2026370
- My mobile phone isn't working, what should I do?Published on Aug 22, 2023Updated on Jan 27, 2026468
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on May 8, 2026393
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