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Crypto gift FAQ
Select the Open gift option to load the gift If a user sends you a gift code, head to the Product Page > Gifts, select the “+” symbol and then select Open gifts. After that, enter the code to open the gift. Insert the received code and select Open gift to receive itTerms and Conditions Both sending and receiving gifts require identity verification. Gifts are valid for 7 days. If not redeemed within 7 days, the gifts will be returned to the sender's account.Published on Sep 26, 2024Updated on May 9, 20261,105OKX Web3 wallet customer review reward from Sourceforge terms and conditions
If you have received a feedback link by email, we invite you to leave an unbiased and fair review for a chance to receive a $20 gift card. Terms & Conditions: Any reviews published will be publicly visible to SourceForge site visitors on the SourceForge.net website. Gift cards are not contingent upon the submission of positive reviews. OKX is simply looking for honest reviews and SourceForge will award a gift card regardless of whether the review is positive or negative.Published on Aug 7, 2023Updated on Aug 28, 202555OKX customer review reward from Sourceforge terms and conditions
If you have received a feedback link by email, we invite you to leave an unbiased and fair review for a chance to receive a $20 gift card. Terms and Conditions: Any reviews published will be publicly visible to SourceForge site visitors on the SourceForge.net website. Gift cards are not contingent upon the submission of positive reviews. OKX is simply looking for honest reviews and SourceForge will award a gift card regardless of whether the review is positive or negative.Published on Aug 7, 2023Updated on Oct 8, 202587What's OKX Card?
What is the OKX Card? The OKX Card is an international debit card (Visa or Mastercard, depending on your region) that lets you pay for purchases and services worldwide. It connects directly to your OKX Pay account, so you can spend your balance seamlessly—without hidden fees or unexpected exchange rate markups. The card is currently issued as a virtual card only. Note: the OKX Card is a virtual card only. We don't issue physical cards.Published on Mar 24, 2026Updated on May 9, 202672World Cup VIP Exclusive Gift Set FAQ
Riding the excitement of the World Cup, OKX is rewarding our VIP users with an exclusive gift set. The gift set contains an OKX limited-edition Mini Soccer ball, football jersey with personalized name and number on the back, among other items.How can I get the World Cup VIP Exclusive Gift Set? A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set.Published on Dec 19, 2025Updated on Apr 24, 2026318OKX Valentine's day crypto gift - terms and conditions (SEA region)
Only the first crypto gift recipient that claimed the gift from the same invitor and met the task requirements is eligible to receive the gift. Eligible crypto gift recipients must collect the gift within the campaign period. Otherwise the gift would expire.Published on Feb 13, 2025Updated on Feb 9, 20261Common scam tactics
The scammer promised a reward in exchange for entering a gift code. Trusting the offer, the user entered the code, only to discover their account balance of 208U was drained. An investigation revealed that after the user deposited 208U, the funds were transferred to a trading account, converted to ETH, and sent as a "gift" to the scammer wallet under the pretense of a fake "bonus event."How can I prevent myself from falling victim to a scam perpetrated by a fraudulent individual?Published on Sep 28, 2023Updated on May 9, 20262,674Will the token balance change without any on-chain activity?
The contract constructor can modify the token contract's balance, and these balances may also change dynamically. OKX Wallet has currently improved the real-time update of these token balances and provides notifications for such changes.What can I do if there's an unexpected change in my balance? If you notice an unexpected increase or decrease in your balance, you can contact the project team to rectify the specific reasons.Published on Sep 22, 2023Updated on Sep 12, 20251,404OKX Trading Rebate Card - Terms and Conditions
With OKX Rebate Card, you can get trading fees rebated back on our products that are available in your country and permitted by local regulations. (Only applicable to countries where Rebate Card is available)How does it work? Each rebate card has its face value and valid usage period. Once rebate card is granted to your account (Rewards Center > My Rewards), your corresponding daily trading fees (00:00 to 23:59 UTC+8) will be distributed to your Funding Account in USDT within the next day.Published on Oct 9, 2023Updated on Jan 8, 2026365Why can’t I see or use my crypto balance?
The asset was executed via copy/lead trading (for example, the trade was placed under a follow trading arrangement), so the funds may still be allocated or settled in the copy trading system before reflecting on your main balance. Some blockchains use a UTXO model, where your balance is made up of discrete unspent outputs created by previous transactions. These outputs must be confirmed on the blockchain before they become available to spend or show in your balance.Published on Oct 14, 2025Updated on Apr 29, 20266How do I buy and sell crypto with AUD balance?
How do I buy and sell crypto with my AUD balance?Published on Oct 25, 2024Updated on Nov 17, 2025How do I buy crypto with my cash balance?
Is there a fee for buying with my cash balance? No, there's no fees associated with buying with your cash balance.2. Why did purchases with my cash balance fail? A purchase may fail due to reasons such as insufficient balance, high market volatility, or a system error. If you encounter any issues, please retry as it maybe a temporary issue. If the issue still exists, feel free to reach out to our customer support for further assistance.3.Published on Nov 16, 2023Updated on Apr 30, 2026365How do I convert my small balances to crypto?
What's small balances? Any tradable digital asset with a balance less than 0.001 BTC is considered a small balance, and can be converted to a crypto such as OKB, USDT, BTC and ETH by using the Easy convert feature.How do I convert small balances to my preferred crypto?Published on Sep 13, 2023Updated on Sep 8, 202560OKX ZERO Trading Fees event FAQs
Check for rebate card and remaining balance here.6. Why are subsequent rebate cards sent out after the first card has been used up? We would like to give more crypto enthusiasts the chance to switch to OKX and try our platform. By sending the subsequent 100 USDT rebate cards after the previous card balance has been utilised, we will be able to extend the promotion to more traders like yourself! Keen to invite your friends to enjoy this promotion? Check out our referral rewards here.Published on Jul 6, 2023Updated on Apr 3, 202638How do I safeguard my Web3 wallet from fraudsters?
Use legitimate services only: avoid clicking on falsely advertised links for gift cards, fuel cards, recharge cards, etc., especially those offering redirection services. For legitimate recharge services, please use the recipient's provided address to prevent financial losses.What should I do if my wallet is compromised?Published on Dec 13, 2023Updated on May 6, 20261,014