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How do I make a deposit? (app)
You won't receive your assets if you deposited the crypto amount less than the minimum amount. Some crypto (for example, XRP) generates a tag/memo, usually a string of numbers. You need to enter the deposit address and tag/memo when depositing. Otherwise, you'll lose your assets. Select here to learn more about how to deposit crypto with a tag/memo.Published on 22 Aug 2023Updated on 9 May 2026FAQ151,495How do I make a withdrawal? (web)
The withdrawal submitted pop-up notice will appear once the submission is doneInternal transfer Select crypto to withdraw and internal (free) withdrawal method Select crypto and internal withdrawal method to withdraw Complete the withdrawal details and select Next Select recipient and insert recipient info (Phone number / Email / Sub-account / UID) Note: the withdrawal recipient needs to be a verified user, learn more on how you can be verified here.Published on 22 Aug 2023Updated on 27 Mar 2026FAQ1,597How do I make a withdrawal? (app)
You are required to complete identity verification in order to make withdrawals. When depositing or withdrawing crypto, make sure the network used matches the network of the destination; otherwise, your assets may be lost. After you submit a withdrawal request, it will go through 4 statuses: Withdrawal Requested, Pending, Withdrawing, Completed. When the withdrawal details page shows Completed, it means the assets have left the platform.Published on 22 Aug 2023Updated on 8 May 2026FAQ5,947How do I make a deposit? (web)
You won't receive your assets if you deposited the crypto amount less than the minimum amount. Some crypto (for example, XRP) generates a tag/memo which is usually a string of numbers. You need to enter both the deposit address and tag/memo when you're depositing. Otherwise, you'll lose your assets. Click here to learn more about how to deposit crypto with a tag/memo.Published on 13 Aug 2023Updated on 9 May 2026FAQ7,777Exclusive EigenLayer campaigns to earn more rewards
If you’re one of the first 7,125 eligible users, your reward of 2 EIGEN will be distributed to your funding account 30 days after the campaign ends. About EigenLayer AirdropCampaign rules During the campaign, you only need to purchase an additional 0.01 ETH or more EigenLayer On-chain Earn product. The newly added amount will qualify for the corresponding APR incentives, enabling you to enjoy extra rewards.Published on 6 Mar 2025Updated on 17 Nov 2025AnnouncementsOKX Wallet to Launch Cryptopedia Season 2
How to Participate? (1) Download the OKX Wallet or ensure that the app version is not lower than 6.16.1. Open the App and select Wallet from the top toggle (2) Create a wallet or import an existing one. Then, click Discover tab at the bottom to access the DApp Discover page, and tap Cryptopedia: Learn to Earn (3) Click Season 2 Suiswap to access the interactive zone, and click Start now (4) Complete a swap on Sui Network through OKX DEX.Published on 2 June 2023Updated on 17 Nov 2025AnnouncementsWhy is my withdrawal taking longer than usual?
This may cause delays of up to 24 hours to receive withdrawals. Learn more about hot and cold wallets. If you prefer not to wait, you may cancel the withdrawal request yourself. After cancellation, the current withdrawal process will be cleared.Published on 29 Feb 2024Updated on 12 Feb 2026FAQ217UA FAQ
(1) The current interest calculation is performed once every hour on the hour, and the interest calculation will not affect the account balance and position balance; (2) Interest is deducted every hour 3. How are the interests deducted in Unified account?Published on 11 June 2021Updated on 29 Aug 2024Product documentationOKX to support early redemption for more Dual Investment products
Early redemption rules Orders can be redeemed after returns start to accrue, and no later than 1 hours before the expiration time. Take the following order as an example: Interest accrual time: 03/01/2025, 08:00 UTC; Expiration time: 03/11/2025, 08:00 UTC Then, the order can be redeemed at any time between: Start time: 03/01/2025, 08:00 UTC End time: 03/11/2025 07:00 UTC If your redemption is successful, your crypto will be credited to your funding account the following day at 08:00 AM UTC.Published on 11 Aug 2025Updated on 10 Dec 2025AnnouncementsInterest-free period change for VIP Loan and Simple Earn fixed
Starting at 08:00 am UTC on April 2, 2026, the interest-free period for VIP Loan repayments will be extended from 3 days (72 hours) to 5 days (120 hours). As VIP Loan borrowers, if you repay the loan more than 120 hours before maturity, you will be charged an extra prepayment fee equivalent to 100% of the residual interest. If you repay in the last 120 hours before maturity, remaining interest for the number of full hours until maturity won’t be charged.Published on 30 Mar 2026Updated on 1 Apr 2026AnnouncementsInterest-free period change for Institutional Loan and Simple Earn fixed
Starting at 08:00 am UTC on November 10, 2025, the interest-free period for Institutional Loan repayments will be extended from 24 hours to 72 hours. As Institutional Loan borrowers, if you repay the loan more than 72 hours before maturity, you will be charged an extra prepayment fee equivalent to 100% of the residual interest. If you repay in the last 72 hours before maturity, remaining interest for the number of full hours until maturity won’t be charged.Published on 7 Nov 2025Updated on 7 Nov 2025AnnouncementsOKX Beginner's Guide
Note: You must join the campaign before making a deposit. Any deposits made prior to joining will not count toward the task. Please refer to our deposit guides below: Cash deposit How do I deposit AUD with bank transfer? Crypto deposit How do I make a deposit? (app) How do I make a deposit? (web) Learn more about Travel Rule: How do I unlock my deposit when the Travel Rule additional verification is required?Published on 22 Aug 2025Updated on 27 Jan 2026FAQ2How do I make full use of OKX's time-saving NFT trading tools?
This feature simplifies portfolio management, making it more accessible for both beginners and seasoned traders. Add to Cart: curate your trading experience In a groundbreaking move, we've introduced an Add to Cart feature that revolutionizes the trading experience. Similar to e-commerce platforms, you can now add multiple assets to their trading cart before executing transactions.Published on 5 Jan 2024Updated on 12 Sept 2025FAQ10How do I create passkeys? (web)
To reset your passkey: Go to Profile > Security > Security Center > Passkeys > Manage Select Reset and complete the verification process. You may be asked to complete facial verification using your mobile device Once verified, you'll be prompted to add a new passkey and follow the on-screen instructions Select Reset to reset your passkeyRemove passkey You can remove a passkey only if you have more than one set up.Published on 19 Jan 2025Updated on 9 Feb 2026FAQ2OKX Wallet now supports gas-free transfers for stablecoins on X Layer
Will there be more tokens that support gas-free transfers?We are closely collaborating with the USDG team on development—stay tuned! For the list of supported tokens, please visit this page for the latest updates. OKX Wallet will continue to provide you with high-quality products and services! OKX Wallet team December 17, 2025Published on 17 Dec 2025Updated on 22 Dec 2025Announcements