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Disclaimer for P2P trading services
Effective date: May 31, 2023 P2P (peer-to-peer) transactions are trades carried out directly between two users. After the buyer and seller match on OKX.COM (the "Platform"), the parties shall verify their identities through real-name authentication. Your use of OKX P2P trading services and all information, materials, and other content (including that of third parties) included in or accessible from OKX P2P trading services are solely at your own risk.Published on 15 Sept 2023Updated on 17 Nov 2025Announcements26,936Futures Trading System Upgrade: Service Suspension for 15 Minutes
Dear valued customers, We will upgrade our futures trading system at 06:00 Nov 28, 2019 (UTC). The upgrade is estimated to take 15 minutes, during which futures trading services, including order matching and placement, adding margin, etc. will be suspended. Please take necessary measures before the downtime, such as lowering the leverage, reducing positions, or adding margin to avoid potential risks like forced-liquidation caused by market volatility.Published on 28 Nov 2019Updated on 17 Nov 2025AnnouncementsSuspension the FIX API service
Dear Valued Customers, Given to the fact that we have listed quite a number of token trading pairs as well as different type of contracts, in order for us to provide a more stable API, we would need to carry out a major upgrade to our current FIX API. The FIX API suspension the service at 00:00 on December 9, 2017 (Beijing Time). The REST API and WebSocket API are still available. Please add our API customer support WeChat (ID: ApiSupport) for API-related questions.Published on 8 Dec 2017Updated on 17 Nov 2025AnnouncementsA New Domain for Decentralized Services on Web
We recommend Web users bookmark web3.okx.com for convenient access to all OKX Web3 services. No action is required; existing functionality and settings* remain unchanged. If you have any questions, please don't hesitate to contact OKX Support. OKX Wallet team Mar 19, 2025 *The DEX aggregator service is temporarily suspended while we implement platform improvements. Updates on its resumption will be announced through our official channels.Published on 19 Mar 2025Updated on 12 Sept 2025AnnouncementsOKX Wallet Service Maintenance Announcement
Dear OKX users, The service of OKX Wallet is under maintenance. Our team is working to resolve this quickly, and we will update you once everything is restored. We apologize for any inconvenience caused to you. During maintenance, your fund is safe, but there may be a delay in the display of your wallet balance and the updating of transaction status. We appreciate your support and want to assure you of our commitment to providing the best services at all times. OKX team November 22, 2024Published on 22 Nov 2024Updated on 17 Nov 2025AnnouncementsOKX Wallet Service Upgrade Announcement
Dear OKX users, OKX Wallet will be upgrading its data service at 22:00 (UTC) on June 18, 2024. You may experience the following during the upgrade: Delayed updates on Dashboard asset data Wallet transactions/interactions may fail temporarily The OKX Wallet app, wallet extension, and Web Dashboard will be affected. These are all normal conditions that may occur during the upgrade. The upgrade is expected to be completed within 30 minutes without further notice.Published on 18 June 2024Updated on 17 Nov 2025AnnouncementsAnnouncement on OKX Wallet Service Maintenance
Dear OKX users: In order to provide better services, the OKX wallet service is undergoing maintenance and upgrades. We will complete the maintenance work as soon as possible. During maintenance, transaction status updates are slightly delayed. OKX Wallet is a decentralized wallet, your on-chain assets will not be affected in any way. OKX Wallet will continue to provide you with excellent products and services! OKX team May 11, 2024Published on 11 May 2024Updated on 17 Nov 2025AnnouncementsOKX To Cease XMR Mining Service
OKX will strive to provide you with better products and services. OKX April 25, 2021 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on 25 Apr 2021Updated on 17 Nov 2025AnnouncementsOKX pool hedging service suspended
Dear valued customers, Due to business realignment, the hedging service of OKX pool has been suspended at 9:00 (UTC) on March 31, 2021. The orders already in hedging process will be automatically canceled at 9:00(UTC) on April 1, 2021. We apologize for the inconvenience caused. Thank you for your continued support and we assure you of our best services at all times. OKX March 31, 2021 Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on 31 Mar 2021Updated on 17 Nov 2025AnnouncementsBKX Brand Upgrade & Service Suspension
In order to coordinate with BKX project for brand upgrade and rename, OKX decided to close BKX deposit service and suspend trading service of BKX / BTC and BKX / USDT trading pairs on March 20, 2020 at 10:00 (UTC). Token swap (BKX to TNC) can be processed in BANKEX official wallet (Aladdin Pro). Please email support@aladdinmc.com if any questions. Please pay attention to the official announcement of OKX regarding the follow-up updates of BKX after its brand upgrade and rename.Published on 20 Mar 2020Updated on 17 Nov 2025AnnouncementsSuspension on the USDT Deposit and Withdrawal Services
In order to ensure safety, with immediate effect, we would suspend the USDT deposit as well as the withdrawal services. We would resume such services after the upgrade. Sorry for any inconvenience caused. We will continue to do better than our best to ensure the safety of our customers’ assets. Thank you very much for your attention and understanding. OKX November 21, 2017Published on 21 Nov 2017Updated on 17 Nov 2025AnnouncementsOKX Wallet Service Maintenance Completion Announcement
We appreciate your support and want to assure you of our commitment to providing the best services at all times. OKX team November 22, 2024Published on 23 Nov 2024Updated on 17 Nov 2025AnnouncementsNEAR service is under maintenance in OKX Wallet
Dear OKX users, Due to the upgrade in the NEAR Network, the service of NEAR Network is temporarily unavailable in OKX Wallet. Service is expected to return to normal on November 4th, 2024. OKX team November 2, 2024Published on 2 Nov 2024Updated on 17 Nov 2025AnnouncementsAnnouncement of historical data services scheduled maintenance
/orders-history-archive Algo order history GET /api/v5/trade/orders-algo-history (Only affects TP/SL orders) Get positions history GET /api/v5/account/positions-history The WebSocket push service won't be affected and can be used normally during maintenance.Published on 15 Mar 2024Updated on 17 Nov 2025AnnouncementsOKX P2P verified merchant service agreement
You may not use the Services in any way that may damage, paralyse, overload or cause detriment to other websites or their services, this Site or any of our services, or interfere with the use of the Services and the relevant applications by other Users.11.Published on 15 Sept 2023Updated on 28 Jan 2026FAQ736