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Why did my identity verification fail?
During face recognition, ensure that only one person appears in the frame. Invalid selfies are strictly prohibited. Center your face in the frame and follow the on-screen instructions during selfie detection. Notes: An invalid selfie refers to a selfie with poor image quality that prevents the system from scanning your face. Please avoid taking selfies in dark environments or while shaking the camera.Published on 5 Sept 2023Updated on 24 Apr 2026FAQ11,559OKX Wallet to Launch Cryptopedia Season 12
Then, tap Discover tab at the bottom to access the Discover page, and tap Cryptopedia: Learn to Earn (3) Tap Season 12 CCTP (CIRCLE) to access the interactive page, and choose the DApp you want to interact with (4) After completing the quest, wait for 10 minutes and then tap Verify 5. Project Introduction Circle's CCTP enables USDC to flow natively across blockchains – unifying liquidity in Web3 and simplifying user experience.Published on 15 Jan 2024Updated on 17 Nov 2025AnnouncementsOKX to list USDC/EURC for spot trading
EURC, issued by Circle, is a fully regulated, euro-backed stablecoin designed to provide a stable digital currency option for the European market and beyond. It is backed 1:1 by euro reserves held in leading financial institutions, ensuring full transparency and liquidity.Published on 12 Sept 2024Updated on 17 Nov 2025AnnouncementsOKX to support UXLINK crypto migration
Please note that OKX will strive to complete the crypto migration within the specified time frame. However, due to the need for coordination with the project team and other parties, there may be delays in the crypto migration process. UXLINK trading will not be affected. After the migration is completed, OKX will restore the deposits and withdrawals for the UXLINK. Subsequently, OKX will no longer support deposits of UXLINK on Arbitrum. Only deposits of the UXLINK on ERC20 will be supported.Published on 29 Sept 2025Updated on 17 Nov 2025AnnouncementsWhy did my identity verification fail?
Center your face in the frame and follow the on-screen instructions during selfie detection. Submit your identity documents that meet our supported document type and Know Your Customer (KYC) requirements indicated on the page. Note: You can refer to How do I get my individual account verified for specific requirements and check this link for more tips on verifying your selfie and ID. How to check the failed reason of identity verification?Published on 8 Aug 2024Updated on 2 Jan 2026FAQ50OKX will open the C2C trading platform
The inefficient transaction, not-easy-to-understand process, fraud and many other issues are the reasons making bitcoin can only exist in the small circle of groups. OKX launched an innovative C2C trading platform. Users can trade between the fiat currency and digital assets from individual to individual. We believe this product can demonstrate the latest technology innovation, so that everyone is able to understand the digital assets and blockchain better.Published on 30 Oct 2017Updated on 17 Nov 2025AnnouncementsOKX to support CFG crypto migration
Please note that OKX will strive to complete the crypto migration within the specified time frame. However, due to the need for coordination with the project team and other parties, there may be delays in the crypto migration process. CFG trading will not be affected. After the migration is completed, OKX will restore the deposits and withdrawals for the CFG but will no longer support deposits of the old token.Published on 3 Nov 2025Updated on 17 Nov 2025AnnouncementsOKX to support PHA crypto migration
While OKX will strive to complete the migration within the specified time frame, there may be delays in the process due to the need for coordination with the project team and other parties. PHA trading will not be affected. After the migration is completed, OKX will restore the deposits and withdrawals for the PHA (ERC20), but we will no longer support deposits of the PHA (Khala). Only deposits of the PHA (ERC20) will be supported. Please pay attention when depositing to avoid any losses.Published on 7 Jan 2025Updated on 17 Nov 2025AnnouncementsOKX to support RIO crypto migration
Please note that OKX will strive to complete the crypto migration within the specified time frame. However, due to the need for coordination with the project team and other parties, there may be delays in the crypto migration process. RIO trading will not be affected. After the migration is completed, OKX will restore the deposits and withdrawals for RIO_BNB but will no longer support deposits and withdrawals of RIO_BNB on the old token address.Published on 30 Oct 2024Updated on 17 Nov 2025AnnouncementsAnnouncement regarding OKX's plan to support OM crypto migration
Please note that OKX will strive to complete the token migration within the specified time frame. However, due to the potential need for coordination with the project team and other parties, there may be delays in the crypto migration process. After the migration is completed, OKX will restore deposits and withdrawals for OM. Subsequently, OKX will no longer support OM deposits on Ethereum (ERC20). Only deposits of OM tokens on MANTRA Chain will be supported.Published on 21 Dec 2025Updated on 11 Feb 2026AnnouncementsOKX TR to support PHA crypto migration
While OKX TR will strive to complete the migration within the specified time frame, there may be delays in the process due to the need for coordination with the project team and other parties. PHA trading will not be affected. After the migration is completed, OKX TR will restore the deposits and withdrawals for the PHA (ERC20), but we will no longer support deposits of the PHA (Khala). Only deposits of the PHA (ERC20) will be supported. Please pay attention when depositing to avoid any losses.Published on 7 Jan 2025Updated on 9 Feb 2026AnnouncementsOKX to support OM crypto migration
Please note that OKX will strive to complete the crypto migration within the specified time frame. However, due to the need for coordination with the project team and other parties, there may be delays in the crypto migration process. Token migration will not be processed for users with KYC level lower than Lv.2 . Please upgrade your KYC level to process token migrations.Published on 5 Dec 2025Updated on 10 Dec 2025AnnouncementsOKX TR to support EOS crypto migration
Please note that OKX TR will strive to complete the crypto migration within the specified time frame. However, due to the need for coordination with the project team and other parties, there may be delays in the crypto migration process. New crypto A deposits, withdrawals, and spot trading will open after crypto migration. The specific opening times for these services will be announced separately.Published on 17 May 2025Updated on 17 Nov 2025AnnouncementsOKX to support EOS crypto migration
Please note that OKX will strive to complete the crypto migration within the specified time frame. However, due to the need for coordination with the project team and other parties, there may be delays in the crypto migration process. New crypto A deposits, withdrawals, and spot trading will open after crypto migration. The specific opening times for these services will be announced separately.Published on 17 May 2025Updated on 17 Nov 2025AnnouncementsHow do I verify an individual account?
They must meet the following criteria: Include your full name, date of birth, issue and expiration date No screenshots of any kind are accepted Legible and with a clearly visible photo (sharp and non-blurry) All corners of the document must be visible Not expired Selfies They must meet the following requirements: Your entire face has to be placed within the oval frame Nothing obstructs your face, such as masks, glasses and hats.Published on 25 Sept 2023Updated on 6 May 2026FAQ31,272