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Know Your Business (KYB) FAQ
KYB, short for "Know Your Business," is the process of verifying the identities of our institutional customers and any associated individuals with ownership or control, as well as understanding the nature and purpose of your institution’s relationship with OKX.Why does OKX conduct KYB? OKX is required to conduct KYB in accordance with financial crime regulations.Published on 29 Jan 2025Updated on 27 Sept 2025FAQ30Announcement regarding OKX's plan to support OM crypto migration
As advised by the MANTRA team in the following X post, OKX will revise the OM ERC20 to MANTRA chain migration schedule. OM transfers, deposits and withdrawals will be suspended at 08:00 UTC on Jan 3, 2026. The migration will take place between 08:00 UTC on Jan 3, 2026, and 22:00 UTC on Jan 5, 2026. Please note that OKX will strive to complete the token migration within the specified time frame....Published on 21 Dec 2025Updated on 11 Feb 2026AnnouncementsHow do I set up a recurring buy plan?
If an order fails, we'll send you an email to let you know and we'll continue to execute future orders on schedule.Published on 23 Jan 2025Updated on 31 Dec 2025FAQ50OKX announces planned adjustments for XRP indexes and derivatives products
Thank you for your continued support and we assure you our best services at all times. Regards, OKX December 30, 2020(UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on 30 Dec 2020Updated on 17 Nov 2025AnnouncementsWhat's KYC: What to expect and why it matters?
KYC isn’t a one-time task—it’s a continuous process that evolves with your account usage and regulatory changes.Published on 24 June 2025Updated on 6 Apr 2026FAQ59OKX official announcement: Reopening of withdrawals and other related updates
At the same time, OKX will continue to further the field of blockchain application development, increase investments in technology and products, and contribute to the healthy and sustainable development of the industry. Finally, thank you to all our users and our community for their support and trust in the platform. OKX promises to continue building more high-quality products and a better user experience.Published on 19 Nov 2020Updated on 17 Nov 2025AnnouncementsUpdate on OKB volatility
A detailed compensation plan will be released in 72 hours. In addition, we will work to continuously improve OKX's margin position tier rules, risk management controls, and liquidation mechanism to avoid any future abnormal liquidations. Regards, OKX team 23 January 2024 (UTC)Published on 23 Jan 2024Updated on 17 Nov 2025AnnouncementsOKX to adjust options trading fees
In order to continue providing you with high-quality options trading services , OKX option team plans to make the following adjustments to options trading fees at 10:40 am UTC on February 10, 2025: Tier Total OKB holding Assets (USD) or 30-day trading volume (USD) Maker fee Taker fee Lvl 1 < 100 < 100,000 / < 5,000,000 0.030% 0.030% Lvl 2 ≥ 100 < 100,000 / < 5,000,000 0.029% 0.030% Lvl 3 ≥ 200 < 100,000 / < 5,000,000 0.028% 0.030% Lvl 4 ≥ 500 < 100,000 / < 5,000,000 0.027% 0.030% Lvl 5 ≥ 1,000 <Published on 28 Jan 2025Updated on 9 Feb 2026AnnouncementsGMX Upgrade on On-chain Earn
Thank you for your continued support. We'll be launching more On-chain Earn products in the coming weeks. Stay tuned for more information. OKX team 8 November, 2024Published on 8 Nov 2024Updated on 17 Nov 2025AnnouncementsOKX completed the token migration from YFV to VALUE
Thank you for your continued support.Published on 16 Nov 2020Updated on 17 Nov 2025AnnouncementsStep by Step Guide to Managed Trading Sub-accounts
Deleting managed trading sub-accounts After unbinding, we encourage you to delete the Managed Trading Sub-Account if you are not planning to use it. The main purpose to make it easier for you to keep track of your sub-accounts. Go to [Actions] - [Delete sub-account] - [Continue] - [Enter the authentication code] Enable withdrawal and deposits for trading teams Under special circumstances, you may want to allow the trading team to withdraw and deposits funds into the managed trading sub-account.Published on 21 Mar 2023Updated on 23 Apr 2025Product documentationOKX pool hedging service suspended
Dear valued customers, Due to business realignment, the hedging service of OKX pool has been suspended at 9:00 (UTC) on March 31, 2021. The orders already in hedging process will be automatically canceled at 9:00(UTC) on April 1, 2021. We apologize for the inconvenience caused. Thank you for your continued support and we assure you of our best services at all times. OKX March 31, 2021 Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on 31 Mar 2021Updated on 17 Nov 2025AnnouncementsSuspension on the Segwit2X Hard Fork Failure Handling
Dear Valued Customers, In response to the feedback and suggestions from our users and some teams may still insist on implementing the Segwit2X’s Hard Fork, we have decided to suspend the activation of the contingency plan for Segwit2X’s Hard Fork in order to protect the interests of all users. The plan will depend on the subsequent development of Segwit2X. We will make a future announcement if there is any further update.Published on 21 Nov 2017Updated on 17 Nov 2025AnnouncementsOKX to launch borrow in spot mode
We appreciate your continued support and look forward to enhancing your trading experience with this new feature. OKX teamPublished on 8 Oct 2024Updated on 17 Nov 2025AnnouncementsWhat attestation do we need to agree to when verifying as an institutional customer?
Applicants’s principal place of business is not located in the United States;(The term “principal place of business” used herein means the location from which the officers, partners, managers or traders of Applicant primarily direct, control, and coordinate the activities, including trading, trading analysis, or trading or investment strategy, of Applicant.) F.Published on 5 Feb 2024Updated on 8 Oct 2025FAQ132