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Simple Earn to undergo an upgrade
During this period, existing subscribers will continue to accrue interest. However, new subscriptions and redemptions of existing funds will be suspended during this period. Thank you for your understanding and continued support as we continue to provide you with high-quality products and services. OKX team July 15, 2025Published on 15 July 2025Updated on 29 May 2026AnnouncementsHow do I migrate my email address or phone number to another account? (app)
Enter the code accordingly Enter the 2FA code to continue (if any) If the email you entered is linked/bound with another account, you'll see a pop-up message. Select Migrate email address to continue Select Migrate email address to continue A guideline will be displayed and you're required to select I understand Email transfer preview page will be displayed and you're required to select Next Consequences of closing account will be displayed.Published on 22 Aug 2023Updated on 29 May 2026FAQ596How do I migrate my email address or phone number to another account? (web)
Enter the codes accordingly Enter the 2FA code to continue (if any) If the new phone number is linked to another account, a pop-up message will appear. Select Migrate phone number to continue A guideline will be displayed. Select I understand to proceed A preview page will appear.Published on 22 Aug 2023Updated on 29 May 2026FAQ394OKX to disable trade with USDC on USDT/USDⓈ spot pair
Thank you for your continued support of OKX. OKX Team May 20, 2026Published on 20 May 2026Updated on 29 May 2026AnnouncementsHow do I fix errors when submitting my institutional verification?
If you see a Continue option, it indicates that your application is incomplete. Select Continue to resume your application and ensure it’s complete before final submission.What should I do if I'm unable to save or proceed on the application page? Ensure that all fields are filled in the correct format. Common issues arise from incorrectly formatted address or ID/Tax number fields. Complete these fields manually, avoiding any auto-fill features.Published on 10 Oct 2024Updated on 29 May 2026FAQ60How do I close my account? (app)
If you still want to close your account, select Continue to close If you still want to use your account someday in the future, select Freeze instead 5. Select Reason to close account Instead of closing your account, you can also select to: Freeze account Migrate account View tutorials Reason to close account page 6. Select Continue to close if you still want to close 7.Published on 22 Aug 2023Updated on 2 June 2026FAQ898Announcement: OKX Wallet to cease support for the Kroma network
As decentralized products, your Kroma assets will remain on the blockchain, and you can continue to access them in other wallets that support the Kroma network. Thank you for your support. OKX Wallet will continue to provide you with high-quality products and services! OKX Wallet team September 12, 2025Published on 12 Sept 2025Updated on 29 May 2026AnnouncementsAnnouncement: OKX Wallet to cease support for the EthereumFair network
As decentralized products, your EthereumFair assets will remain on the blockchain, and you can continue to access them in other wallets that support the EthereumFair network. Thank you for your support. OKX Wallet will continue to provide you with high-quality products and services! OKX Wallet team August 26, 2025Published on 26 Aug 2025Updated on 29 May 2026AnnouncementsOKX Wallet to cease support for the Movement testnet
As a decentralized product, your Movement assets will remain on the blockchain, and you can continue to access them in other wallets that support the Movement testnet. Thank you for understanding. OKX Wallet will continue to provide you with high-quality products and services! OKX Wallet team August 6, 2025Published on 6 Aug 2025Updated on 29 May 2026AnnouncementsOKX Wallet to cease support for the Harmony network
As decentralized products, your Harmony assets will remain on the blockchain, and you can continue to access them in other wallets that support the Harmony network. Thank you for understanding. OKX Wallet will continue to provide you with high-quality products and services! OKX Wallet team July 24, 2025Published on 25 July 2025Updated on 29 May 2026AnnouncementsOKX Wallet to cease support for the ICON network
As decentralized products, your ICON assets will remain on the blockchain, and you can continue to access them in other wallets that support the ICON network. Thank you for understanding. OKX Wallet will continue to provide you with high-quality products and services! OKX Wallet team July 24, 2025Published on 25 July 2025Updated on 29 May 2026AnnouncementsOKX Wallet to cease support for the BTC Testnet
As decentralized products, your BTC Testnet assets will remain on the blockchain, and you can continue to access them in other wallets that support BTC Testnet. Thank you for understanding. OKX Wallet will continue to provide you with high-quality products and services! OKX Wallet team July 16, 2025Published on 16 July 2025Updated on 29 May 2026AnnouncementsOKX Wallet to cease support for the Onchain network
As decentralized products, your Onchain assets will remain on the blockchain, and you can continue to access them in other wallets that support the Onchain network. Thank you for understanding. OKX Wallet will continue to provide you with high-quality products and services! OKX Wallet team July 16, 2025Published on 16 July 2025Updated on 29 May 2026AnnouncementsAnnouncement: OKX Wallet to cease support for the ARK network
As a decentralized product, your ARK assets will remain on the blockchain, and you can continue to use them in other wallets that support the ARK network. Thank you for your support. OKX Wallet will continue to provide you with high-quality products and services! OKX Wallet team July 4, 2025Published on 4 July 2025Updated on 29 May 2026AnnouncementsOKX Wallet’s announcement on the maintenance of Soneium network services
To ensure users can continue trading on this network, third-party RPC nodes will be made available. As a decentralized product, your Soneium assets remain securely stored on the blockchain. They won’t be affected by this maintenance procedure. OKX Wallet will continue to provide you with high-quality products and services! OKX Wallet team December 3, 2025Published on 3 Dec 2025Updated on 29 May 2026Announcements