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How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount.Published on 17 Oct 2024Updated on 1 Jan 2026430How do I complete the required tasks shown in the app?
This means you might be asked to complete a few tasks within the app, such as submitting additional details or documents.Getting startedStep 1: Watch for a notification If action is required from you, a banner will appear at the top of your app. Tap this banner to continue. Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams.Published on 3 July 2025Updated on 10 July 202537How long does it take to complete my identity verification?
OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here....Published on 5 Sept 2023Updated on 6 Apr 20267,033How do I download a P2P order receipt?
To download a receipt, the order must be completed and marked Fulfilled. Download is disabled for you if a completed order is in dispute status. Select Download option to proceed to the next phase You can also click Download on the order detail page. Select Download button to proceed to the next phase Once the download is completed, check the Downloaded section of your browser to see if the download was successfulPublished on 17 Dec 2024Updated on 24 Apr 202674What are the rules for P2P order cancellation?
Payment Completed How does the restriction work?Published on 16 Aug 2023Updated on 24 Apr 20261,801How do I make a withdrawal? (web)
You are required to complete identity verification in order to make withdrawals. When depositing or withdrawing crypto, make sure the network used matches the network of the destination; otherwise, your assets may be lost. After you submit a withdrawal request, it will go through 4 statuses: Withdrawal Requested, Pending, Withdrawing, Completed. When the withdrawal details page shows Completed, it means the assets have left the platform.Published on 22 Aug 2023Updated on 27 Mar 20261,596How do I verify my identity with Singpass?
your face fully in the capture area Select Continue at the home page to proceed Continue to the identity validation page to confirm your detailsValidate your personal info Complete your identity verification by updating the personal info and reason for use Proceed to complete your details update by selecting Next Note: you'll be placed under review by us, and it'll take up 24 hours for it to complete.Published on 13 Sept 2024Updated on 9 Feb 20265Learn & Earn Campaign that is only for Turkish users event rules
A total of 2720 rewards up to 5 USDT worth of BTC (at a BTC price of 26,900 USDT) will be distributed on a first-come, first-served basis upon completing the tasks (Complete account verification, answer quiz, and claim rewards) between 24 October, 2023 and 14 November, 2023 (23:59 UTC+3). If all event rewards are distributed before the event ends, the event will end early. Note: you must complete the account verification to be eligible for the reward.Published on 24 Oct 2023Updated on 9 Feb 202637How do I start onboarding as an institutional user?
Once identity verification is completed, it can't be canceled or changed.Accounts that have already completed individual verification can’t be converted to corporate verification. If you need to complete corporate verification, we recommend creating a new account and applying for corporate verification separately.How many accounts can a company register?Published on 10 Oct 2024Updated on 2 Feb 202655How do I use OKX NFT?
Select NFTs on the Home page Select NFTs and Collected on Home to view your collected NFTs Select the NFT which you want to sell and select Sell Complete the operation as required Select the NFT that you want to sell for crypto assets and select Sell to complete the operationTransfer NFTs 1. Select NFTs on the Home page Select NFTs and Collected on Homepage to view your collected NFTs 2.Published on 22 Aug 2023Updated on 16 Apr 20265,155OKX Learn to Earn: BTC halving 2024 event rules
It will be distributed on a first-come, first-served basis upon completing the tasks (Complete account verification, answer quiz, and claim rewards). If all event rewards are distributed before the event ends, the event will end early. Note: you must complete the account verification to be eligible for the reward. The verification process may take up to 1 day, so please ensure that you completed and passed the personal certification before the end of the event.Published on 26 Mar 2024Updated on 28 Aug 20256,677OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
It will be distributed on a first-come, first-served basis upon completing the tasks (Complete account verification, answer quiz, and claim rewards). If all event rewards are distributed before the event ends, the event will end early. Note: you must complete the account verification to be eligible for the reward. The verification process may take up to 1 day, so please ensure that you completed and passed the personal certification before the end of the event.Published on 26 Dec 2023Updated on 3 Apr 20264,136How do I create passkeys? (app)
Select Enable and complete the security verification Select one of the options to complete the security verification Note: you must complete identity verification, email verification, and SMS verification for first-time binding. 6. If you want to create your passkey with your current device, select Continue and complete the biometric authentication/PIN code on your device Select Continue to create a passkey with your current device 7.Published on 16 Aug 2023Updated on 1 May 202613,197How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
This'll open the AML questionnaire in a new tab for your review and completion Once completed, you can close the tab and return to the verification page to continue your verification process Take the anti-money laundering (AML) program questionnaire under the Additional info sectionPublished on 12 Dec 2024Updated on 15 Oct 202580How do I convert my crypto?
If you didn't select Convert within 10 seconds, you'll need to select Refresh to receive a new conversion rate and complete your order.Published on 3 Sept 2024Updated on 8 May 20261,323