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How do I update my login password?
or email address and select Confirm Fill in the below information and select Next: New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Confirm new password You'll be prompted to complete the Security authentication by inserting your 2-factor authentication code and select Confirm Your New password will be updated and direct you to the login page to re-enter your account info and new login password An email/SMS notification will be sent out once thePublished on 22 Aug 2023Updated on 15 Oct 202530How do I change my login password?
address and select Confirm Fill in the below information and select Next: New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Confirm new password You'll be prompted to complete the Security authentication by inserting your 2-factor authentication code and select Confirm Your New password will be updated and direct you to the login page to re-enter your account info and new login password An email/SMS notification will be sent out once the changePublished on 22 Aug 2023Updated on 8 May 202619,653How do I create a successful copy trade order?
Select whether to close your position > Confirm.How do I join a lead trader's copy trading group? If a lead trader has a copy trading group, they'll periodically invite copy traders to join. Please keep an eye out for any invitations.Can I see the lead trader's liquidation price? Copy traders can't view the liquidation price of a lead trader's account.Published on 2 Aug 2023Updated on 8 May 2026351How do I reach out to OKX Singapore customer support?
You may reach out to us in the following ways: On the app: access the menu via Menu at the top > select Get help under the More section On the web: scroll to the bottom of the homepage and select Contact usWhat can I expect after reporting an issue? OKX Singapore is committed to addressing all user-reported issues promptly.Published on 18 June 2025Updated on 17 Nov 20252Lead traders: How do I carry out lead trades?
After you become a lead trader, you can continue carrying out trades on the regular trading page. If a trade involves one of your selected lead trade contracts, a signal will be automatically sent to traders copying you, and they’ll automatically copy the trade at the market price. Lead traders can lead trades in spot copy trading, futures copy trading, and bots trading.Published on 21 Dec 2022Updated on 15 Apr 2026393Lead trader: how do I carry out spot lead trades?
You can check crypto in your assets. You can sell your crypto by placing a sell order or a TPSL.What can cause lead trade to fail? Visit here to find out more about the possible reason for the failure of spot lead trade.Published on 2 May 2024Updated on 9 Feb 202647Know Your Business (KYB) FAQ
Once the KYB process has started, OKX will cross-reference your institution’s information and documentation in order to understand the nature of the intended relationship and verify the true identity of your institution and any key persons. Learn more about the beneficial ownership of your institution here.Published on 29 Jan 2025Updated on 27 Sept 202530How do I back up my wallet to iCloud, Google Drive and Huawei Cloud?
When you recall your first backup password, you can continue using it to restore wallets.How do I back up my wallet with iCloud, Google Drive or Huawei Cloud? If you choose to back up your wallet with iCloud or Google Drive, you'll store your wallet's seed phrase safely in your iCloud, Google Drive or Huawei Cloud. To back up your wallet with iCloud, Google Drive or Huawei Cloud, you need to set a password to protect your seed phrase.Published on 12 Jan 2023Updated on 2 Mar 20269,616Getting to know your activity and portfolio pages
Here you'll find a detailed dashboard where you can: Review your entire order history with prices for each completed trade. Check your current balances under assets. Track all activity of your trading bots under ongoing bots and bot history. The Activity Page gives you a unified view of your trading activity, so you always know where you stand.Portfolio Page The Portfolio page provides a clear breakdown of your assets and makes managing them fast and simple.Published on 5 Nov 2025Updated on 9 Dec 20251Disabling cloud sync on your authenticator app
Log out of your Google account to disable it.Microsoft Authenticator Cloud sync is disabled by default. Please check your profile settings and ensure that you don't enable it in the app settings while using Microsoft Authenticator. iOS: Open Microsoft Authenticator, select Settings, and toggle iCloud Backup off.Published on 12 May 2023Updated on 24 Apr 20264,720What's Options trading?
Your own trading fee can be viewable via Assets > My trading fees in your master account.How do I set my account mode for Options trading on OKX? For market makers or any sophisticated option trader, please enable Portfolio margin. Our Portfolio margin supported most major currencies as margin. If you are pure option buyers or option is just a small part of your overall portfolio to hedge or enhance yield on delta-one or spot positions, you do not have to switch to portfolio margin at all.Published on 19 Nov 2024Updated on 5 May 202611Exploring OKX NFT marketplace: your gateway to exclusive collections
This guarantees you'll have good experience in the digital realm. So, if you're ready to embark on your NFT journey, OKX is here to help you get started.Published on 28 Dec 2023Updated on 12 Sept 2025518How do I secure my exchange account?
Along with particulars such as your email address or phone number, you'll also be required to enter a password to secure your account. The password should be 8–32 characters long, and include a number, a lowercase letter, an uppercase letter and a special character. Once done, select Sign up to proceed. In the example above, we use an email address to create a new account. After you select Sign up, you'll receive a verification email from us to the address you provided.Published on 12 June 2024Updated on 8 May 20261,332Why is my deposit/withdrawal suspended?
You can also reach out to the project's support team if you need further assistance.Published on 31 Aug 2023Updated on 26 Jan 20261,020OKX NFT Marketplace: Your Gateway to a Multi-Chain NFT Universe
With so many options, you can find NFTs that match your interests, and you can do it easily. Whether you like art, entertainment, or want to grow your digital collection, OKX has made it easy to explore the big world of NFTs without any trouble. So, dive in and start your NFT journey today!Published on 23 Nov 2023Updated on 12 Sept 202520