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How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on 2 Aug 2023Updated on 11 Feb 2026135What are the cryptoassets that are listed on OKX in France?
Arbitrum ASTR Astar ATOM Cosmos AVAX Avalanche AXS Axie Infinity BADGER Badger DAO BAL Balancer BAND Band Protocol BAT Basic Attention Token BCH Bitcoin Cash BICO Biconomy BLUR Blur BNB BNB BNT Bancor Network BONK Bonk BSV Bitcoin SV BTC Bitcoin BTT BitTorrent CEL Celsius Network CELR Celer Network CFG Centrifuge CHZ Chiliz COMP Compound CQT Covalent CRO Crypto.com CRV Curve Finance CSPR Casper Network CVC Civic CVX Convex Finance DAI Dai DOGE Dogecoin DOT Polkadot DYDX dYdX EGLD Elrond ENJ Enjin Coin ENSPublished on 18 Mar 2024Updated on 9 Feb 20262How do I access cryptocurrency derivative products in Australia?
These documents can be accessed at app.okx.com/en-au.Pathway 2: Wholesale derivatives Wholesale clients may access a broader range of derivative products, including futures, options, perpetuals and margin trading, with different leverage parameters. To qualify as a wholesale client, you must meet the criteria set out in the Corporations Act 2001 (Cth).Published on 20 Mar 2024Updated on 29 Apr 202620What limits are there for futures copy trading?
BTC-USDT, ETH-USDT, XRP-USDT, SOL-USDT 100,000,000 DOGE-USDT 20,000,000 ADA-USDT, LTC-USDT, AVAX-USDT, BNB-USDT, LINK-USDT, SHIB-USDT, AAVE-USDT, PEPE-USDT, SUI-USDT, HYPE-USDT 10,000,000 ETC-USDT, DOT-USDT, BCH-USDT, FIL-USDT, NEAR-USDT, OP-USDT, TRX-USDT, UNI-USDT, CRV-USDT, XLM-USDT, ARB-USDT, WLD-USDT, TON-USDT, HBAR-USDT, WIF-USDT, ONDO-USDT, PENGU-USDT, TRUMP-USDT, XAUT-USDT, PUMP-USDT, WLFI-USDT 2,500,000 APE-USDT, APT-USDT, ATOM-USDT, DYDX-USDT, GALA-USDT, SAND-USDT, ALGO-USDT, CFX-USDT, ENS-USDTPublished on 31 Oct 2023Updated on 6 May 2026253What limits are there for spot copy trading?
DOGE-USDT, SOL-USDT, SUI-USDT, PEPE-USDT 10,000,000 TRX-USDT, ARB-USDT, OP-USDT, FIL-USDT, STETH-USDT, ETC-USDT, APT-USDT, SHIB-USDT, ADA-USDT, LINK-USDT, DOT-USDT, XLM-USDT, UNI-USDT, OKB-USDT, AVAX-USDT, BNB-USDT, AAVE-USDT, HBAR-USDT, WLD-USDT, LDO-USDT, NEAR-USDT, XAUT-USDT, TON-USDT, BONK-USDT, WIF-USDT, TRUMP-USDT, PI-USDT, BABY-USDT, JITOSOL-USDT, WLFI-USDT, LINEA-USDT 2,500,000 BCH-USDT, DAI-USDT, CFX-USDT, ATOM-USDT, APE-USDT, CRV-USDT, STX-USDT, ICP-USDT, ALGO-USDT, ORDI-USDT, PEOPLE-USDT, ENS-USDTPublished on 30 Oct 2023Updated on 10 Mar 2026127How do I verify OKX's ownership and balance of the wallet address?
Compare the address balance of a specific crypto chain at the snapshot height time with the address balance in the snapshot file published by OKX to verify whether they are consistent. Compare the sum of address balances of a specific crypto chain at the snapshot height time with the sum of address balances in the snapshot file published by OKX to verify whether they are consistent.Published on 26 Sept 2023Updated on 26 Jan 20261,001Affiliate FAQ
Kindly refer to: https://www.okx.com/docs-v5/en/#affiliate-rest-apiPublished on 4 Dec 2024Updated on 6 Apr 2026725How do I manage my wallet? (app)
You can insert your wallet address/ENS domain name to add your watch-only wallet into your OKX wallet. Select wallet to add a watch-only wallet Compared with the blockchain browser, the advantage of watch-only wallet is: Multiple watch-only wallets can be added at the same time for easy tracking Multiple networks are aggregated in the same wallet without switching browsers of different networks.Published on 22 Aug 2023Updated on 9 May 20262,028What's Leaderboard?
Win Rate – the percentage of profitable trading days, helping assess consistency. Profit/Loss Ratio – compares average gains to average losses, showing the efficiency of a trader's strategy. The Leaderboard isn't just about rankings — it's a powerful tool for building credibility, learning from others, and tracking performance that truly matters. Track the real traders. Follow the real signals. Share your edge — or learn from it here.Who is it designed for?Published on 25 Apr 2025Updated on 2 Jan 20266How do I earn USDG?
You can: Earn weekly rewards automatically: Your USDG balance compounds, generating consistent passive earnings. Trade on our platform: Buy, sell, or swap USDG for other cryptocurrencies instantly on the platform. Borrow against USDG: Use USDG as collateral to access liquidity through our lending features.Do I need to stake USDG to earn rewards? No. USDG doesn’t require staking or locking your funds. As long as your USDG balance is in your account, it will automatically generate yield.Published on 29 Aug 2025Updated on 5 May 202639What's the Spot Grid bot and how do I use it?
Grid mode: Arithmetic: maintains a consistent difference between each grid level (e.g., 1, 2, 3, 4). Geometric: maintains a consistent ratio between each grid level (e.g., 1, 2, 4, 8). Investment amount: this is the total amount of the selected currency the bot will use to place buy and sell orders across the grids. The maximum amount is usually the available balance in your trading account for the selected currency.Published on 12 Feb 2025Updated on 17 Nov 202512Why should I trade crypto options on the OKX Liquid Marketplace?
Deep liquidity Our large and consistent Delta-1 volumes for many years have proven our ability to perform in the trickiest of markets. This now includes crypto options. At the moment, traders can use coin-margined options for funding.Published on 13 Mar 2024Updated on 2 Dec 20257What's Smart Sync on spot copy trading?
Spot Smart Sync continuously monitors the lead trader’s position ratios and adjusts your trades accordingly to ensure alignment, maintaining consistency in returns.Are there any fees associated with Spot Smart Sync? While copying trades, users might be subject to standard trading fees and a profit-sharing fee if the lead trader generates profits.What happens in Spot Smart Sync if my available balance is insufficient?Published on 9 Oct 2024Updated on 8 May 2026268How do I select the correct network for my crypto withdrawals and deposits?
It's important that the withdrawal network for the other wallet or exchange platform is consistent with the deposit network for OKX. For example, if you select USDG-ERC20 as the deposit network, the withdrawal network should also be USDG-ERC20. The same idea applies to when you're selecting a withdrawal network. You must choose the same network for deposit. Example: select deposit network for USDG On the OKX app homepage select Deposit crypto > select the crypto you'd like to deposit.Published on 22 Aug 2023Updated on 6 May 202621,468OKX wallet FAQ
Note: OKX seed phrases consist of 12 English words. Make sure you back up all words completely and in the correct order.6. Can I delete an account or remove a wallet from OKX Wallet? Consistent with blockchain features, you can't delete an account once you create it. But you can remove it from the wallet. If you want to remove one of the derived accounts created/imported with a seed phrase, you need to remove the entire wallet from your device and import it with the seed phrase again.Published on 24 Aug 2023Updated on 5 May 20262,947