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How do I select the correct network for my crypto withdrawals and deposits?
BEP20, BSC, and Binance Smart Chain are all referred to as BNB Smart Chain on this platform.Published on 22 Aug 2023Updated on 6 May 202621,459How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on 28 Nov 2024Updated on 10 Sept 202512Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet,...Published on 17 Oct 2024Updated on 12 Feb 20261,919Building RFQs
Your information will still be visible to OKX and our support team.Who can I select as a counterparty? How do I select them? Under the last leg of your strategy there is some text that reads "Select Counterparties". Tab here opens up the menu with all available counterparties. Who you select here determines which Makers are able to see and submit quotes on your RFQ. By default, all available counterparties are selected.Published on 30 June 2022Updated on 30 Apr 202630BRC20 Trading and Inscription FAQ
Here is a simple guide about how to unlock UTXO: Go to Wallet, select BTC, followed by UTXO Select the UTXO assets that you want to unlock, and select Unlock UTXO Note: Select all if you would like to unlock all available UTXO assets Select the UTXO transaction that you want to unlock You can also select Unlock all to automatically unlock UTXOs associated with valueless inscriptions Note: Make sure that the UTXO assets are not linked to valid inscriptions or NFTs to avoid losing connected NFTs orPublished on 20 Dec 2023Updated on 2 Mar 2026817How do I manage BRC-20 assets in OKX wallet? (app)
Select Send to transfer your desired BRC-20 token 4. How do I view and switch my BTC address? Open your OKX App, select Wallet Go to Crypto and select BTC Select BTC from Home > Crypto list 3. Select Switch preferred address to view all your available BTC addresses Note: By default, the Taproot address is displayed. You can also switch to a Legacy address, Nested SegWit address, or Native SegWit address as needed.Published on 22 Aug 2023Updated on 16 Apr 20261,488Unseen City Shirts - The Roses and The Bees - NFT FAQ
NFTs are risky investments and you may lose all your capital.Published on 19 Apr 2024Updated on 8 Sept 202523How do I deposit and redeem crypto on OKX Earn?
How to deposit crypto Find Earn offers on the individual asset pages or on your portfolio page Select the offer you like Select the earning option Select Next to start depositing. If you don't have enough crypto, you can deposit it from another platform, buy on OKX, or convert another crypto. Enter the amount you want to deposit in crypto or your local currency. You can also select 100% to deposit all.Published on 10 Aug 2023Updated on 17 Nov 202555OKX wallet FAQ
How do I reset my wallet? You can open your OKX Wallet, and select Menu > Password > Reset wallet. Please note that resetting your wallet means restoring your OKX wallet to its initial state, and wiping out all the seed phrases, private keys, and wallet data. Once the reset is complete, you need to re-enter your seed phrase or private key to access your wallet. Open Menu page3. How do I import a wallet?Published on 24 Aug 2023Updated on 5 May 20262,947How do I inscribe BRC-20 tokens?
Learn more about how to import or create an OKX wallet account. On the main page, select Explore > NFT. On the Marketplace page, tap Inscriptions, then select Inscription Center. To inscribe BRC-20 tokens, make sure your wallet holds a sufficient amount of BTC to cover the network fees. Learn more about how to deposit or transfer assets into your OKX wallet. Opening inscription page 3. Select your preferred network to inscribe either BRC-20, image, or text. 4.Published on 20 Dec 2023Updated on 12 Feb 2026154How do I make a withdrawal? (app)
If you'd prefer not to use it, tap Can't verify below the authentication prompt, then select your phone number, email, or Google Authenticator code to complete authentication. If you haven't set up a passkey: Phone + authenticator app (if bound) + email3. How is multi-factor verification performed during withdrawals? If your phone number, email, and authenticator app are all bound, you will need to complete authenticator app and email verification during withdrawal.Published on 22 Aug 2023Updated on 30 Apr 20265,942How do I check on updates to my support ticket?
How you receive these updates depends on how your ticket was submitted — as a logged-in user or as a guest. Below, we’ll explain how to view ticket details, conversation history, and reply to support ticket updates on both the app and web platform.How'll you be notified of our updates?For logged-in users When you submit a ticket while signed into your account, you'll have access to all your tickets in one convenient location.Published on 17 Oct 2025Updated on 4 May 202655Copy traders FAQ
Copy trading is not supported in all markets and jurisdictions. Please see the OKX Terms of Service for more information.10. How do I set copy trade parameters as a copy trader? Here's what you can do: Select Trade > Copy Trading, before selecting Copy at any lead trader that you prefer. View the trader's performance at the Trader info page, select the Copy now button to proceed. Insert the copy amount per order and maximum total amount.Published on 1 Sept 2023Updated on 6 May 2026183How do I turn on the order sharing feature?
Below is how you can switch on the feature: To enable this feature, head over to the settings on the trading screens and select Features > Settings Select Settings under the Features section In the Preferences within Settings, turn on Allow order sharing Enable the Allow order sharing option in the Settings section Head back to the trading page and select the Share symbol besides your trading Proceed with selecting the share symbol in your trade area Review your order parameters and Share now SelectPublished on 14 Jan 2025Updated on 31 Mar 202610How do I withdraw AUD with bank transfer?
How do I know if my bank account is verified? Once the deposit has been successfully processed into your OKX account, your bank account will be verified.4. How do I check my withdrawal history? You can review your withdrawal history: On the web: select Assets > Withdrawal > All withdrawals On the app: select Portfolio > transactions > filter Cash withdraw type Web: all withdrawals on the withdrawal page App: transactions on the Portfolio page5. Why is my withdrawal rejected by Wise?Published on 13 Mar 2024Updated on 30 Dec 202521