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How do I add OKX widget on my phone?
Options may vary depending on the widget type Select the trading pair that you want to feature Select Done after the edits If you want to remove a lock screen widget, you can long-press the lock screen > Customise > Find the lock screen widget you want to remove > Tap the delete icon on the widget > Done.Published on 15 Aug 2023Updated on 24 Apr 20265,989Why is my accessible balance lower than my funds unavailable for withdrawal?
This value is locked for withdrawal confirmation. USD value (Crypto asset) Accessible balance 0 Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 2: deposit is confirmed and goes to trade. The BTC deposit can be traded but not withdrawn.Published on 13 May 2024Updated on 3 Apr 2026357What is OKX Wallet Auto-Confirm?
your preferred lock time, then toggle the Auto-Confirm feature on.Published on 25 Sept 2025Updated on 23 Mar 2026494What should I do when my Web3 wallet BTC balance is insufficient?
All balance has been locked. Inspect whether there's a pending transaction, and try again after the transaction has been confirmed. Unlock your UTXOs, but remember that the inscription may be lost during the transfer of BTC. Buy Confirmed UTXO New UTXO which is pending Unlocked UTXO Usual scenario: The trading amount exceeds your balance. Other scenarios: The transaction is pending now, the balance hasn't been updated. All balance has been locked. Reduce the transfer amount or add more BTC.Published on 17 Nov 2023Updated on 17 Nov 2025358How do I enable allowlist? (app)
New Address Withdrawal Lock: If New Address Lock is enabled, newly added whitelist addresses cannot be used for withdrawals for 24 hours, adding extra security.Published on 14 Aug 2023Updated on 17 Apr 20261,923Travel Rule FAQ
What is the additional information that I will need to provide for deposits locked due to the Travel Rule requirement? When receiving incoming transfers, you should share your Legal name with the originating party and whether you are receiving the transfer from a private wallet or cryptocurrency exchange.3. Will I still be able to receive crypto from transactions without Travel Rule information? Your deposit may be locked till the sender's information is provided.Published on 20 July 2023Updated on 5 Feb 2026806How do Simple Buy/Sell and Spot Trading differ?
In short, Simple Buy prioritises convenience by providing a locked‑in quote within seconds, whereas Spot Trading offers greater control by letting you place orders at real-time market prices.What's Simple Buy & Sell? Simple Buy & Sell Crypto (sometimes called Convert) gives you an instant quote for your trade. The price is locked for a few seconds while you review it, temporarily shielding you from sudden market swings.Published on 28 July 2025Updated on 9 Dec 20252How do I find the token unlocks feature?
The token unlocks feature provides a clear and comprehensive timeline of when previously locked or vested tokens become available for trading, transferring, or other uses. Blockchain projects often implement token lock-ups to manage supply, prevent large-scale sell-offs by early investors or team members, and stabilize the market.Published on 4 Mar 2025Updated on 10 Sept 202515How do I place a TP/SL with Limit Order?
Take Profit (TP): a TP order is designed to automatically buy or sell a position when the market price reaches a specific target, locking in profits. Stop Loss (SL): an SL order is designed to automatically buy or sell a position when the market price falls to a certain level, limiting potential losses.Why should I use TP/SL with Limit Order?Published on 31 May 2024Updated on 12 Feb 2026281What is the New User Full Rebate Program?
Upon rewards claiming, a lock-up period applies before the reward becomes usable. The lock-up duration will be set out on the Program landing page.6. What is the reward validity and lock-up period for the New User Full Rebate Program? Each reward may carry a lock-up period after it is claimed. During this lock-up period, the reward cannot be used for trading or withdrawn. After the lock-up period ends, rewards become active and can be used within their valid usage period.Published on 16 Mar 2026Updated on 8 May 20263What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
For orders under T+3 or T+7, you may also file an appeal via Assets > Locked Assets > P2P Order > Appeal. Note: T+1 restrictions cannot be appealed for early unfreezing.Published on 17 Mar 2023Updated on 8 May 20262,889Google Pay – Additional Terms
User Responsibility Keep your Android device, screen-lock, and Google Account secure. Lost, stolen, or compromised device? Remove the Card token via Google Wallet → Payment Methods. Permitted Data Use We use Google Pay token data solely to complete the transaction, manage risk, and satisfy legal obligations. Aggregated or anonymised analytics may be used to improve our services.Published on 8 Aug 2025Updated on 3 Oct 202513How do I verify OKX's ownership and balance of the wallet address?
/VerifyAddress --por_csv_filename=okx_por_20221122.csv Windows: VerifyAddress.exe --por_csv_filename=okx_por_20221122.csv Note: if you are using Mac and encounter "cannot open the tools because the developer can't be verified", please go to System preferences > Security&Privacy > General > Click the lock to make changes > Allow apps downloaded from App Store and identified developers If the verification is passed, the terminal will return "Verify address signature end, all address passed" "VerifyPublished on 26 Sept 2023Updated on 26 Jan 20261,001How do I enable allowlist? (web)
In the Address book, you can enable the Allowlist only or enable the New address withdrawal lock at the same time Enable allowlist in your address book Note: When the Allowlist is enabled, you can only withdraw funds to addresses in the address book. The advanced settings of New address withdrawal lock prevent withdrawals for 24 hours to new allowlist addresses to enhance your account security.Published on 14 Aug 2023Updated on 5 May 2026418I haven't received the SMS code
Your account will be locked if you enter incorrect codes 6 times within a period of time. If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code. Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app. If you can't log in, switch to other alternatives, see the steps below to know how it's done.On the app Select Didn't receive anything?Published on 16 Aug 2023Updated on 9 Feb 202627