All
FAQ
Announcements
Product documents
What should I do if I mistakenly withdraw crypto via the wrong network?
Enter the amount and select Next to review your send details and select Confirm to complete the process of retrieving the assets Review your send details Note: When you send crypto from OKX wallet, ensure you have sufficient OKB as transaction fees. OKX Web3 wallet supports EVM and follows the same generation rules of public key and private key, so the address, private key, and seed phrase are universal in OKX Web3 wallet and ETH wallet.Published on 17 Mar 2023Updated on 29 May 20265,893How do I buy and sell BRC-20 inscription tokens? (app)
Logo requirements: Review time: approximately 4 weeks Dimensions: 90 × 90 px High resolution (PNG format) The image must be clear and recognizable (no blurriness) Must not closely resemble any logo currently displayed on the platform Must not resemble identifiable political figures, public figures, intellectual property, or trademark symbols without proper authorization Once you have the required information, please submit your application via this link.Published on 22 Aug 2023Updated on 5 June 2026638What's Leaderboard?
Yes, you can remove yourself from the Leaderboard whenever you like.To hide your trading stats from public view, head over to Profile > Settings > Personal Trades > Hidden.6. How do I get listed on the OKX Leaderboard? Enable public sharing: head over to Profile > Settings > Personal Trades, and switch visibility to Visible. Trade actively: your performance data will be collected automatically from your live trades.Published on 25 Apr 2025Updated on 29 May 20266X Layer upgrade and OKT/OKB asset handling FAQ
X Layer is a public blockchain, decentralized public blockchain launched by OKX. It isn't a sub-chain or dedicated chain of the OKX exchange. Anyone can deploy projects on X Layer. OKX doesn't endorse, guarantee, or take responsibility for any third-party projects deployed on X Layer. Using decentralized public blockchain projects involves risks. Please refer to the X Layer ecosystem risk disclosure and participate cautiously.Published on 13 Aug 2025Updated on 29 May 202630What is OKX DEX Aggregator+?
You don't need to hold native tokens (such as ETH) to pay for gas.MEV protection Your trade intent isn't broadcast to the public mempool.Published on 20 Apr 2026Updated on 30 Apr 202661Why haven’t I received a reply from the blockchain project team?
If you contacted a blockchain project team such as Ethereum and Bitcoin directly and didn’t receive a reply, please note that these projects are independent, public blockchain networks and aren't operated or managed by us. Each blockchain functions as a decentralized system, meaning there's no central support team responsible for individual user requests.How does OKX work with different blockchain networks?Published on 17 Oct 2025Updated on 29 May 202614How do I deposit AUD with a debit or credit card?
You can skip this step if you have already added a card Add your card for deposit selection Provide your card details to add your card, then select Next Provide your billing address, then select Next After adding your card, you'll see the success notification confirming that your card has been added.Published on 4 Feb 2026Updated on 29 May 2026How do I download a P2P order receipt?
Select Download option to proceed to the next phase You can also click Download on the order detail page. Select Download button to proceed to the next phase Once the download is completed, check the Downloaded section of your browser to see if the download was successfulPublished on 17 Dec 2024Updated on 29 May 202679How do I verify my identity with Singpass?
to proceed to the next phase Complete your Singpass authentication process by selecting NextFace authentication process on OKX platform You'll be prompted to take a selfie, select Next Proceed to the selfie process to verify your account Take selfie for verification, wait up to 2 minutes to get the result Hold the phone still once you've got your face fully in the capture area Select Continue at the home page to proceed Continue to the identity validation page to confirm your detailsValidate yourPublished on 13 Sept 2024Updated on 29 May 20266What types of partnerships does OKX have?
We support allowlist mint, public mint, or a combination of both (multi-round mint). NFT Pass: NFT Pass is co-created by OKX NFT and offline events or popular IPs. Holders can authenticate and prove their attendance and access corresponding privileges.3. How can I get my project listed on OKX Drops?Published on 18 June 2024Updated on 29 May 2026130What can I do with Discover in the OKX wallet?
Users can filter and view DApps based on their preferred public chain, analyze DApp-related performance data, and gain precise and timely access to the applications that matter most. Additionally, the Discover homepage provides users with real-time industry news.Published on 24 Feb 2023Updated on 29 May 20266,454How do I remove my debit or credit card?
Tap Select next to your card info, then select Manage. OKX web deposit page with Visa/Mastercard and Select option Tap the remove icon next to the card you want to remove. OKX web deposit from panel with saved card and remove option Select Remove to confirm.On the app Open your OKX app and go to Deposit. Follow the instructions to select your cash or crypto currency. Select Visa/Mastercard. Select From to see all your available cards.Published on 21 Apr 2026Updated on 30 Apr 20261OKX DEX User Guide (Web)
It aggregates liquidity across 30+ public blockchains, 25+ cross-chain bridges, 400+ DEXs, and supports over 300,000 tokens. Powered by the proprietary X Routing smart routing technology, a single trade can be executed across multiple DEXs simultaneously to ensure the best available price. The Trade feature also offers a limited-time zero trading service fee.Published on 25 Aug 2023Updated on 29 May 20261,021OKX ZERO Trading Fees event FAQs
After trading $100,000 and using up the existing rebate card balance, you will receive the next 100 USDT rebate card within 20 minutes - up to a maximum of 2,000 USDT trading fee rebate per user.9. How do I use the fee rebate card? The rebate cards will be credited in nominals of 100 USDT each. When a trading fee is incurred and paid, OKX will deduct the equivalent amount from your rebate card and credit it to your funding account the next day.Published on 6 July 2023Updated on 29 May 202638How do I buy crypto with a third-party channel in Australia?
Select Next after you read the reminder message.Published on 25 Oct 2024Updated on 29 May 20262