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Creating and sending RFQs in RFQ Builder
Tip: Clicking the star icon next to a currency pair in the menu will instantly add that pair to your favorites. Liquid Marketplace only supports saving currency pairs as favorites, not individual instruments.Importing current positions as an RFQ Lastly, you can send an RFQ to close your current positions with the import position feature. On the RFQ Builder page, navigate to the Positions tab at the bottom.Published on 7 Mar 2024Updated on 1 Apr 2025Product documentationBuilding RFQs
Selecting the star icon next to a currency pair in the currency selection section of the product menu will instantly add that pair to your favorites. OTC Block Trading only supports saving currency pairs as favorites, not individual instruments.How do I add a counterparty to my favorites?Published on 30 June 2022Updated on 30 Apr 2026FAQ30CIS Crypto Showdown: P2P Champions Challenge
Given to the traders who traded with the most unique counterparties 100 USDT 2 winners in each market (10 winners in total) Star Performer badge (x3). Given to the traders with the best performance, including release time and feedback rating 50 USDT 3 winners in each market (15 winners in total) Terms and conditions: The promotion starts on July 12, 2024, 12:00 UTC and ends on August 9, 2025, 12:00 UTC.Published on 12 July 2024Updated on 17 Nov 2025AnnouncementsOKX Wallet to Launch Cryptopedia Season 24
Reward: 190,000 USDT in ULTI 0xAstra Task 1: Daily Resource Collection Task 2: Complete 1 bridge transaction Reward: 100,000 USDT in STAR KartParty Task 1: Follow Kartparty official X account Task 2: Sign-in with OKX Wallet Reward: 200,000 USDT in KART Lucky Miuuu Task: Complete OKX RAVE Section Reward: Earn 30M Miuuu PartyIcons Task 1: Follow Party Icons' official X account.Published on 29 Aug 2024Updated on 17 Nov 2025AnnouncementsOKX Beginner's Guide
If you have any further questions, please feel free to check out the Support Center or contact our customer support.Where can I find the Support Center? On the web: To access the Support Center, select the question mark (?) icon next to your profile. You'll find FAQ articles covering topics such as account settings, deposits, withdrawals, and more. Select the question mark icon On the app: Open your app and tap the Menu icon. Select the headset icon to browse articles of interest.Published on 22 Aug 2025Updated on 27 Jan 2026FAQ2How do I secure my account after detecting unusual activity?
Select Security on the user center page Select Passkeys Check if there are any Passkeys you didn’t create.Published on 21 Mar 2025Updated on 12 Feb 2026FAQ33How do I use Trading bonus?
Find out how to obtain it as below: On the app: select Homepage > Menu > Reward Center > Trading bonus On the web: select More > Reward Center > Trading bonus Select Trading bonus once you're on the Reward Center pageDo I have to activate Trading bonus? The funds of Trading bonus vouchers in the Reward Center need to be activated before use.Published on 8 Mar 2024Updated on 17 Apr 2026FAQ1,209OKX contract voucher and usage rules
Find your app version at the bottom of the user center App Version 6.1.46 You can find it in the notification cards on the homepage. Find the notification card in the middle of homepage App Version 6.1.48 and above Go to User center > Rewards and perks > Reward Center > My rewards Find the Reward center in the user centerHow do I use it? A voucher can only be used for those contracts and available leverage multiples listed on the event page.Published on 15 Aug 2023Updated on 24 Mar 2026FAQ619How do I freeze my account? (web)
However, if you decide to unfreeze the account, you can unfreeze it at anytime by logging into your OKX app and completing a security check.Getting started Log in to your account at okx.com and go to the security center (Profile icon > Security) Find Account management at the Security Center page, select Freeze account Opening Freeze account page Read what'll happen after freezing your account What'll happen after you freeze your account Select Freeze accountPublished on 22 Aug 2023Updated on 24 Mar 2026FAQ402How do I verify an individual account?
Note: if you have any other questions in regards to this process, proceed to our OKX Support Center chatbot to connect with our customer support team through our website or app.Published on 25 Sept 2023Updated on 6 May 2026FAQ31,282Why can't I join or claim rewards from a campaign?
The campaigns displayed in your Campaign Center reflect what you're currently eligible to join. This may vary between users depending on their account status. To see other eligible campaigns, go to: App: Profile > Earn and Rewards > Campaign Center Check your app for available campaigns Web: Visit the Campaign Center via your browser Check Campaign center for available campaignsWhen will my eligibility be reviewed? The system automatically reviews accounts periodically.Published on 10 June 2025Updated on 9 May 2026FAQ14,604How do I close my account? (app)
You won't be able to reuse the same phone number, email, or identity information to create a new account during this time.Getting Started Open your OKX app and go to User Center Select '>' to view the User Center page Open user center page 3. Go to Settings, and select Close account Opening Close account page 4. Closing your account is permanent and irreversible.Published on 22 Aug 2023Updated on 5 May 2026FAQ895How can I switch the site to my preferred language?
Once in the User Center page, select Preferences and Language from the list on the page to change your app languages.On the web Head over to the User Center, select the Preferences section and choose Language from the options available. This will display all the languages that are currently supported, allowing you to select the one that best suits your needs.Published on 15 Jan 2026Updated on 8 May 2026FAQ25How do I navigate to and customize notification settings?
Below are the steps to navigate and customize your notifications according to your preference: Load your app and select Menu Enter into the profile section via Menu Select your Profile and settings in the top menu to load User Center Enter the User Center section Select Preferences. In this section, you'll be able to view and update the settings of your app accordingly, from the language up till the market indicators style.Published on 8 Oct 2025Updated on 6 Nov 2025FAQ18How do I complete the required tasks shown in the app?
If you have further questions or need help uploading your documents, feel free to contact us via our chatbot on our Support Center.Published on 3 July 2025Updated on 10 July 2025FAQ37