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How can you protect yourself from a phishing attack?
They're also known for sending out the phishing link via SMS, accompanied by a message that requests the targeted user to upgrade their identity verification level, which leaks their account info to the phishing link. Once the account password and other information is leaked, the assets in the user account will be quickly transferred away.3. How can you prevent phishing attacks? Don't click on unknown links and log in to unsafe websites to avoid account and password disclosure and asset losses.Published on Aug 17, 2023Updated on Apr 17, 2026FAQ3,721OKX Wallet Now Offers Free Gas Transfer
Dear OKX users, We would like to inform you that OKX Wallet has launched Free Gas Transfer. Users can experience it using the latest App version (App version 6.10.0). During the activity period, each device can enjoy one-time on-chain transfer without gas per day. The unutilized free gas times will not be accumulated, and the daily free times will be reset at 4:00 UTC.Published on Apr 18, 2023Updated on Nov 17, 2025AnnouncementsOKX to periodically transfer untradable crypto dust from Trading accounts to Funding accounts
Transfer schedule: Transfers will be conducted on the 14th day of every month at 3:00 pm UTC. The first transfer will occur on September 14, 2023 at 3:00 pm UTC. (It might last for a few days) You can find more details in the relevant product documentation: Rules for the periodic transfer of untradable crypto dust from Trading accounts to Funding accounts. After the transfers, you can check the relevant assets and transfer history in your Funding account.Published on Sep 4, 2023Updated on Nov 12, 2025AnnouncementsRules for the periodic transfer of untradable crypto dust from Trading accounts to Funding accounts
The transfer process may take a few days. Untradable crypto dust refers to crypto that has a value too small to trade. After the transfers, you can check your Funding account for the relevant assets and transfer history.Published on Aug 28, 2023Updated on Apr 28, 2026Product documentationHow can you grab exclusive opportunities with OKX Launchpad?
Introducing the OKX NFT Marketplace – where you can unlock opportunities in event ticket sales, primary subscriptions, and whitelist drops with Launchpad!How can I benefit from OKX Launchpad? In the ever-evolving world of blockchain technology and digital assets, NFTs (Non-Fungible Tokens) have taken the centre stage, transforming the way we perceive ownership and access to unique digital and physical items.Published on Nov 10, 2023Updated on Sep 12, 2025FAQ58OKX Wallet now supports gas-free transfers for stablecoins on X Layer
Dear OKX Wallet users, To further improve your transfer experience on X Layer, OKX Wallet now supports gas-free transfers for USDT and USDC on the X Layer network. When you transfer the aforementioned stablecoins via OKX Wallet, no gas fee is required. Why is gas fee not required for transferring the aforementioned stablecoins?This feature is supported technically by the OKX x402 API.Published on Dec 17, 2025Updated on Dec 22, 2025AnnouncementsHow to transfer crypto from Coinbase to OKX?
Introduction You can deposit euros quickly and easily on OKX by using iDEAL, the trusted Dutch payment method. But what to do if you already have crypto's which you want to transfer to OKX? In this article, we'll take you step by step to the process of transferring funds from Coinbase to OKX. Why would you transfer your crypto to OKX?Published on Jun 19, 2025Updated on Jun 26, 2025FAQ7How can I protect myself from scammers?
They may send fake or edited screenshots to rush you into releasing tokens. Always verify the actual amount received in your account before releasing the token. If you notice any discrepancies, please don't release the token and submit an appeal immediately.4. What should you do if you received money from an account that's not with the buyer's name, but the buyer selected the Payment Completed option?Published on Aug 21, 2023Updated on Mar 3, 2026FAQ12,181Moving funds in Vietnam: Transfer to Exchange and adding from Funding balance
OKX Pay (your USDG/USDT/USDC wallet on X Layer) and your Funding balance (exchange and trading account) are separate. You can move funds between them freely with no fee.Add from Funding balance to OKX Pay Go to the Pay tab. Tap Add funds → From Funding balance. Choose your asset and amount. Confirm. The transfer is typically instant.Transfer from OKX Pay to Funding balance Go to the Pay tab. Tap Transfer to Exchange. Choose your asset and amount. Confirm.Published on Apr 20, 2026Updated on Apr 20, 2026FAQYOUChain(YOU) Now Available
YOU withdrawal - 18:00 May 16, 2018 (Hong Kong Time, UTC +8) Risk Warning: Trading digital assets involves significant risk and can result in the loss of your invested capital. You should ensure that you fully understand the risk involved and take into consideration your level of experience, investment objectives and seek independent financial advice if necessary. Thank you for your continued support and we assure you of our best services at all times. Yours truly, OKX May 14, 2018Published on May 14, 2018Updated on Nov 17, 2025Announcements14-Day Free Trading Terms and Conditions
Digital assets, including stablecoins, involve a high degree of risk, can fluctuate greatly, and can even become worthless. OKX does not guarantee the repayment of principal or interest. OKX does not provide investment or asset recommendations. You should consider whether you understand how crypto works as the value of your assets, including stablecoins, can increase or decrease and profits may be subject to capital gains tax. Past performance does not indicate future results.Published on May 16, 2023Updated on Nov 17, 2025AnnouncementsCommon scam tactics
Note: if someone you've never met in person is directing you to move funds on OKX or any other platform, stop immediately and contact OKX Assistant. For example, someone on Instagram gets a message from a stranger. The message says they can earn money by voting on ads for car companies. They begin chatting on Telegram. In the beginning, the person explains that if the user puts in some money, they can get even more money later. This makes the user think investing is a good idea.Published on Sep 28, 2023Updated on May 8, 2026FAQ2,673What are Source of Funds (SoF) and Source of Wealth (SoW)?
Do not submit information about someone else’s assets or screenshots of your account deposits. Examples: If the funds you transfer to OKX come from your personal salary, you can select Employment Income as the funding source and submit documents proving your salary, such as an official employment contract or payslips. If the funds come from selling a property, you can select Proceeds from Non-Digital Asset Sale and submit the property sales agreement or tax documents for verification.Published on Dec 24, 2024Updated on May 8, 2026FAQ809RUB bank payment method update
Dear OKX users: In order to provide a better user experience, we have scheduled a major update of the settings for the local bank payment methods on the P2P RUB market. All the affected payment methods will be updated daily between June 9, 2023 and June 22, 2023. Please update your "card number" in order to continue using your preferred payment methods We apologize for the inconvenience, OKX P2P teamPublished on Jun 9, 2023Updated on Nov 17, 2025AnnouncementsOKX to adjust calculation method for max transfer amount for users in PM account mode
Before trading any digital asset, you should do your own research and evaluate your risk appetite. OKX is not responsible for any losses which you may incur from trading digital assets. Please refer to Terms of Service and Risk & Compliance Disclosure for more information. For any inquiries regarding this adjustment, please feel free to contact us via the OKX Telegram group or the Support Center. OKX team August 9, 2023Published on Aug 9, 2023Updated on Nov 17, 2025Announcements