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How do I change my verified name?
Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new namePublished on Mar 18, 2026Updated on Apr 20, 202621How do I stay safe from phishing SMS using the name OKX?
We’ve recently seen a rise in reports from users receiving fraudulent SMS messages with “OKX” as the sender name. These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate.Published on May 9, 2025Updated on Mar 4, 2026323Disclaimer for machine translation
Regarding languages not offered, these include French, German, Dutch, Spanish, Thai, Japanese, and Portuguese.Published on Aug 29, 2023Updated on Oct 8, 2025102How do I unlock my deposit when the Travel Rule additional verification is required?
If your deposit is from the exchange platform Select the exchange platform name that your deposit is from in the Exchange platform field Input your sender's legal name in the First name and Last name field, then select Submit Note: if you're the sender or buyer of crypto assets, you can select I'm the sender checkbox.Published on Apr 29, 2024Updated on Apr 17, 2026200What are Source of Funds (SoF) and Source of Wealth (SoW)?
(as part of an inheritance or gift) Government benefits Benefits Statement Issued within the last 3 months Provider Letter Shows confirmed benefit amount in the past 3 months Bank Statement Shows deposited benefits Issued within the last 3 months Loan or credit Loan/credit agreement Shows customer name and loan/credit amount Loan/credit account Statement Shows customer name and loan/credit balance Crypto transaction History Provide screenshots or exported files of borrowed/supplied transactionsPublished on Dec 24, 2024Updated on May 8, 2026807How do I submit my proof of address (POA)?
We recommend providing any valid document issued within the last 3 months that clearly shows your full name and current residential address.Published on Sep 5, 2023Updated on Apr 28, 2026856How do I verify an individual account?
Can I change my name after completing identity verification? This feature is only available in certain regions. Please refer to How do I change my verified name? If you're unable to change your name manually, please contact the OKX Assistant for support. Note: if you have any other questions in regards to this process, proceed to our OKX Support Center chatbot to connect with our customer support team through our website or app.Published on Sep 25, 2023Updated on May 6, 202631,277A beginner's guide to identity verification
The following types of documents can be used to verify your address for identity verification: Driver's license (if the address is visible and matches the address provided) Government-issued IDs with your current address Utility bills (water, electricity, and gas), bank statements, and property management invoices that were issued within the last 3 months and clearly show your current address and legal name Documentation or voter identification listing your full address and legal name issued withinPublished on Sep 25, 2023Updated on Apr 30, 20266,466Copy traders: How do I choose a lead trader?
The current indicator weighting is as follows: Indicator Weighting Cumulative PnL% 20% PnL% (Last 30 days) 15% PnL% (Last 7 days) 10% Max. drawdown (Historical) 10% Max. drawdown (Weekly) 10% Number of copy traders 20% PnL of copy traders 15% Note: the weighting of indicators may be adjusted at any time based on feedback and data after launch.Trader profile You can select on a lead trader’s name to see their profile, which contains a more detailed breakdown of their trading history, portfolio, andPublished on Dec 22, 2022Updated on Apr 9, 2026259How can I do derivatives trading with the Jupyter Notebook?
As mentioned in our last tutorial, in unified account, there are four account modes as we mentioned in the last tutorial: Spot mode, Spot and futures mode, Multi-currency margin mode, Portfolio margin mode. Note that only the last three margin modes, namely, spot and futures, multi-currency margin and portfolio margin, are eligible for derivatives trading.Published on Sep 28, 2023Updated on May 7, 2026199Building RFQs
Beneath the last leg you've added in the position builder, there is a toggle for "Anonymous" when the light-blue is visible, your RFQ will be broadcast as anonymous, meaning your identifier will not be visible to any counterparties at any point during the life of your RFQ and trade. Your information will still be visible to OKX and our support team.Who can I select as a counterparty? How do I select them? Under the last leg of your strategy there is some text that reads "Select Counterparties".Published on Jun 30, 2022Updated on Apr 30, 202630Crypto profit & loss analysis (PnL) FAQ
Average cost = (Average cost before the last purchase * Amount + Price of the last purchase * Amount) / Balance after the last purchase7. How is the PnL calculated? PnL = (Last price - Average cost) * Current balance8. How is the PnL% calculated? PnL% = (Last price - Average cost) / Average cost9. How far back is the historical record of Crypto PnL analysis? The historical data is recorded from November 6, 2020.Published on Aug 22, 2023Updated on May 4, 2026105Why did my identity verification fail?
Your name and full residential address must be clearly displayed on the document. In addition to identity documents, proof of address must be issued within the last three months. Documents older than three months will be rejected. Screenshot / Non-original File / Missing Pages / Damaged File / Expired File / Unsupported Language Please check and ensure the following before resubmitting: Upload original documents in image or PDF format.Published on Sep 5, 2023Updated on Apr 24, 202611,559OKX API FAQ
Example of the response parameter of last traded price on the Tickers sectionWhat are the requirements to create an API key? A minimum Assets Under Management (AUM) balance of 100 USD is required to create an API key.Published on Sep 20, 2024Updated on May 8, 2026137Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
The file must end with the name "_inclusion_proof.json." The JSON string contains your account balance and a snapshot of the Merkle path, then saves the file in a new folder.Published on May 10, 2023Updated on Sep 8, 2025179