Energy: energy is required for smart contract executions, with consumption varying by contract complexity. Obtained through staking TRX, energy costs 280 sun per unit when burned. TRX and TRC-10 transfers bypass energy use, but TRC-20 transfers and contract interactions require both energy and bandwidth. Account activation: new accounts must be activated to function on-chain, incurring a 1 TRX creation fee and additional bandwidth or energy costs, depending on the activation method.

If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.

Changing country of residence to one within the European Economic Area (EEA) If you're updating your country of residence to one within the European Economic Area (EEA), here's a guide to help you understand the changes and what to expect during the process.What are the key changes and updates?Temporary logout Your account will be logged out for approximately 5 minutes during the update process. If the logout lasts longer than 5 minutes, wait for the notification email before logging back in.

Below are some possible reasons that may lead to a failed identity verification: Unable to upload photos in the app Issue Description: You encounter a problem when trying to upload ID photos for identity verification. No response when tapping the screen Unable to Access the Camera Issue Description: You are unable to open the phone camera during video verification.

The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file. The POA must match the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdiction.Where should I upload my proof?

A copy of your Declaração do Imposto de Renda and the Recibo da Declaração can be downloaded from the Portal Meu Imposto de Renda, accessed through your Gov.br account.To obtain them online, please follow the steps below: Go to: https://mir.receita.fazenda.gov.br/portalmir/pagina-inicial Log in with your Gov.br account Select the “Documentos e Arquivos (Cópia da Declaração)” Select the Documentos e Arquivos (Cópia da Declaração) to proceed Select the most recent tax year Download the PDFs for “Cópia

Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.

Firstly, access the recent apps area, locate the OKX app. Swipe down or tap and hold the preview of the app, select the Lock icon in the pop-up menu.On iOS We offer a wide variety of widgets on iOS.

Learn more about other trading-related topics here.

Problem scenario: The deposit and withdrawal networks and addresses must match for the transaction to succeed. When withdrawing, you need to copy the deposit address from the other platform or wallet. Before copying the deposit address, please ensure that the deposit network and crypto match the withdrawal network and crypto.

Below is how you can switch on the feature: To enable this feature, head over to the settings on the trading screens and select Features > Settings Select Settings under the Features section In the Preferences within Settings, turn on Allow order sharing Enable the Allow order sharing option in the Settings section Head back to the trading page and select the Share symbol besides your trading Proceed with selecting the share symbol in your trade area Review your order parameters and Share now Select

Will it cause problems? No, but Apple Passwords must remain enabled, even if you use other managers.I’m not getting the passkey popup when signing up—is something wrong? If the passkey prompt isn’t appearing, try the following checks: Make sure the Passwords app is installed on your device. Ensure iCloud Keychain is turned ON. Verify that Autofill Passwords & Passkeys is enabled in your settings.

If you're unable to take screenshots in the desktop app, you may right-click on an empty area of the desktop app and enable screen sharing protection.Other issues If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage. Select Clear Cache first.

This promotion is open to fully KYC-verified OKX users in non-restricted jurisdictions (see Clause 6 of platform rules for restricted areas).

Click PDF to download the report.On the app Go to the main settings menu by selecting the icon in the upper left corner. Scroll down to the More section and select Tax Center. Click the icon to download the report in PDF.Declaring Crypto Assets in the Income Tax Return If you held crypto assets on December 31, 2024, with an acquisition cost equal to or greater than R$5,000, you are required to file them in your Annual Income Tax Return.