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Why is my OKX app not working?
Instead, delete and reinstall the app to refresh stored data.4. Reinstall the app If the previous steps don’t work: Remove the app from your device Restart your phone Download the latest version from the official app store Log in again Always make sure you back up your recovery phrase or login credentials before uninstalling the app.When should I contact support?Published on Mar 16, 2026Updated on May 29, 202618How do I download my BR Tax return?
do Recibo da Declaração” and “Cópia da Declaração”Published on Nov 19, 2025Updated on May 29, 202614How do I add a custom remote procedure call (RPC) to the OKX Wallet?
RPC stands for remote procedure call, which is a protocol that lets your OKX Wallet communicate with a specific blockchain network. By adding a custom RPC, you can manually connect to different networks (like a testnet or a custom EVM-compatible chain) that aren’t preloaded in the wallet. This is especially useful for developers or users exploring new or lesser-known chains. Custom RPCs allow you to manually connect your OKX Web3 Wallet to a blockchain network that isn’t supported by default.Published on May 7, 2025Updated on May 29, 202624Why am I asked to confirm my personal details again?
Verifying and updating your personal details is a standard part of our identity verification and compliance review procedures. These processes are essential for ensuring the security of your account and compliance with financial regulations. They help us confirm that your transactions are legitimate and align with your account activity.What details might I need to confirm?Published on Mar 19, 2025Updated on May 29, 2026157What is OKX keyless wallet?
Your keyless wallet in the OKX App will no longer be valid following this procedure in order to avoid any liability conflicts.3. Will my assets in the keyless wallet be safe if OKX or other platforms are unavailable? Yes. When creating a keyless wallet, the private key is split into three pieces and stored on the OKX server, a user device, and either iCloud or Google Drive. You can obtain the full signature and use the wallet by using two of the private key shares when signing the transaction.Published on Aug 1, 2023Updated on May 29, 2026212How do I link an authenticator app?
It's also available on other major app stores, including Huawei AppGallery, Xiaomi App Store, OPPO App Store, and vivo App Store. If Microsoft Authenticator isn't available in the app store on your device, try installing one of the app stores listed above first, then download it from there.How to link the authenticator app to your OKX account? Once the app is downloaded, you'll need to link it to your OKX account.Published on Aug 29, 2023Updated on May 29, 202616,490How to fix Pay passkey error on Android devices
If the error still appears, continue with Method 2.Method 2: Remove the damaged Pay passkey from Google Password Manager If updating Google Play Services does not resolve the issue, your Pay passkey stored in Google Password Manager may be damaged.How do I delete the damaged Pay passkey in my Google Password Manager? To delete the same Pay passkey in Google Password Manager, please go to the Google Play Store app. Select your profile icon and sign in to your Google account.Published on Dec 8, 2025Updated on May 29, 202647OKX x McLaren NFT Sweepstakes Terms & Conditions
The JAMS arbitration will be governed by the JAMS Comprehensive Arbitration Rules & Procedures, as modified by this Agreement. Dispositive motions will be allowed, and the arbitrator must follow this Agreement, will have the same power to award damages and relief as a court (including reasonable attorney’s fees and costs), and will issue a binding written decision, which can be enforced by entry of judgment by any court of competent jurisdiction.Published on Apr 25, 2024Updated on May 29, 2026607How to fix passkey error 50162 on Android devices
If you skip this step, any new passkey you create may still fail due to the previously corrupted passkey stored in Google. To delete the same passkey in Google Password Manager, please go to the Google Play Store app. Select your profile icon and sign in to your Google account. Select your profile icon Go to your Google Account Go to Security and sign-in. Go to Security & sign-in Open Google Password Manager. Go to Google Password Manager Find the passkey for OKX and delete it.Published on Dec 8, 2025Updated on May 29, 20263,294How do I export my AA Smart Account?
You can select the wallet that stored your AA Smart Account and write down your seed phrase separately to back up your Smart Account. Select Done after you've written your seed phrase. Select the wallet that you've stored in your AA Smart Account Tap to view your seed phrase and write it down separately Alternatively, you can select the Private key and select your AA Smart Account > the chain that you wish to back up and select Copy anyway to back up your AA Smart Account's private key.Published on Aug 11, 2023Updated on May 29, 202638CeDeFi Trading FAQ
Secure self-custody of assets Your funds are stored in a self-custody wallet managed by smart contracts. We don't control your assets and cannot freeze or move your on-chain funds. Multi-chain token support Currently, CeDeFi trading is supported on major networks such as Base, Solana, BNB and X Layer, with plans to expand to even more blockchains.Are DEX assets safe? DEX assets are permissionless and can appear on our app interface almost instantly.Published on Jan 29, 2026Updated on May 29, 20266Unseen City Shirts - The Roses and The Bees - NFT FAQ
They are stored on the blockchain, and each come with unique ID. Digital collectibles are often available in different rarities which can come with associated benefits. In this case, Rare and Ultra Rare digital collectibles unlock Man City prizes. What makes digital collectibles different from physical collectibles? Digital collectibles exist online, they are not a physical object. They are stored on the internet, usually in a digital wallet for safety and security.Published on Apr 19, 2024Updated on May 29, 202623Unseen City Shirts - Blue Moon - NFT FAQ
They are stored on the blockchain, and each come with unique ID. Digital collectibles are often available in different rarities which can come with associated benefits. In this case, Rare and Ultra Rare digital collectibles unlock Man City prizes. 3. What makes digital collectibles different from physical collectibles? Digital collectibles exist online, they're not a physical object. They're stored on the internet, usually in a digital wallet for safety and security.4.Published on Apr 25, 2024Updated on May 29, 20262Passkey FAQ
To prevent this in the future, update the app directly through the Google Play Store instead of uninstalling it. Updating the app keeps your existing passkey active.Published on Mar 19, 2025Updated on Jun 4, 2026138Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
If you do not have an OKX Web3 Wallet, you can download the OKX mobile app or desktop app from the relevant app store and make one for free. Click here for additional instructions.Published on Jul 19, 2024Updated on May 29, 20261