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What should I do if I want to withdraw assets that are not supported on other platforms?
This means that even if the assets have been transferred from the withdrawal side, the receiving platform or wallet may still require a certain number of block confirmations before the assets are credited, resulting in a temporary delay in the crediting of assets. Solution: Once your withdrawal status is marked as "Withdrawing" or "Transferred Out," it means the assets have left the OKX platform.Published on Apr 8, 2025Updated on May 29, 202612What onboarding information is required for a privately owned financial institution?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the privately owned financial institution, as well as the identity of each key person involved. Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on May 29, 2026236What onboarding information is required for a Publicly Traded Company?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the publicly traded company, as well as the identity of each key person involved. Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on May 29, 202679What onboarding information is required for a family office?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the family office, as well as the identity of each key person involved. Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on May 29, 202670TradFi X-Perps Introduction FAQ
Trading GOLDUSD Perp does not mean you own physical gold. No storage, custody, transport, or delivery logistics apply.Why trade OKX TradFi X-Perps? OKX X-Perps allow eligible users to trade selected TradFi markets without opening a separate stock brokerage or commodity futures account. X-Perps support 24/7 trading, long and short positions, and leverage of up to 10x for EEA retail users (as of 9 June 2026).Published on Jun 9, 2026Updated on Jun 9, 2026Disabling cloud sync on your authenticator app
The reminder will appear on the Promotion page and on the homepage, but it will only pop up once per day (daily reset at 24:00).Published on May 12, 2023Updated on May 29, 20264,902What onboarding information is required for the government-owned enterprise?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the government-owned enterprise, as well as the identity of each key person involved.Published on Oct 13, 2023Updated on May 29, 202664What onboarding information is required for a fund?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the fund, as well as the identity of each key person involved.Published on Oct 13, 2023Updated on May 29, 2026125What onboarding information is required for a privately owned company?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the privately owned financial institution, as well as the identity of each key person involved.Published on Oct 13, 2023Updated on May 29, 2026286How does leverage work in X-Perps trading?
This doesn't mean high leverage always leads to liquidation. It means your position is generally less tolerant of adverse movement.Leverage doesn't replace risk management Leverage is a position setting, not a risk-management strategy.Published on Apr 9, 2026Updated on May 29, 20261How do I deposit EUR with SEPA bank transfer?
SEPA Instant allows you to deposit EUR in seconds, 24/7. SEPA Instant is a great option for fast deposits within the €100,000 limit. Check with your bank for transfer availability and any applicable fees.2. Why do I need to verify my identity before making a deposit? We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region.3. Why can't I see the "Deposit EUR" feature?Published on Nov 16, 2023Updated on May 29, 2026142What's the difference between a fixed term and a flexible term in Earn?
This means both your earnings and your deposit move out of Earn and back to your account.Published on Aug 10, 2023Updated on May 29, 202691What are the margin modes in X-Perps: selected margin and isolated margin?
In practice, this means: risk may be shared more broadly across eligible margin balance a losing position may consume more available funds before liquidation it can reduce the chance of immediate liquidation, but increase total account exposureWhich one should I use? Selected margin may suit traders who want more flexibility to draw on available margins across eligible balances, while accepting broader account exposure if the market moves against them.Published on Apr 15, 2026Updated on May 29, 2026What should I do if my withdrawal isn't successful?
Transferred Out, with Block Confirmation When your withdrawal status shows "Transferred Out" and there's a record of the block confirming the transaction to that address, it means the withdrawal has been completed on our platform, and the assets have been sent out. Transactions that have been sent to the blockchain are irreversible and can't be retracted.Published on Oct 17, 2024Updated on May 29, 2026271OKX x McLaren: Digital Collectibles FAQs
You must have a full collection of 24 collectibles (one per race of any rarity) to be in with a chance of winning the end of season grand prize.Why is the digital collectible drop limited? OKX and McLaren reserve the right to pause or close the minting window early in exceptional circumstances, such as when gas fees exceed a cost threshold.What is X Layer?Published on Jun 5, 2024Updated on May 29, 20266