All
FAQ
Announcements
Product documents
OKX listing mechanism
What types of instruments support Call Auction or Pre-open? Call Auction and Pre-open mechanisms are used for spot and perpetual futures trading pairs during listings. The applicable opening mechanism for each trading pair will be specified in the listing announcement. 3. Is there a limit to the number or size of orders users can place during the Call Auction? Yes, we apply a limit on the total size of orders that applicable users can place during the call auction.Published on Apr 27, 2018Updated on Apr 2, 20267,489What assets can I use as margin for X-Perps?
You can use any of the following assets as collateral: BTC ETH SOL DOGE USDC USDG USD EUR This means you can maintain your exposure to your existing crypto holdings while also trading X-Perps, rather than liquidating your portfolio to post cash as margin.Important note Supported margin assets, applicable haircuts, and conditions may change. Always check the OKX app for the current list of accepted margin assets and applicable rules. To learn more about OKX products, visit here.Published on Apr 9, 2026Updated on Apr 30, 2026What's auto-deleveraging (ADL) and when can it happen to me?
Auto-deleveraging (ADL) is a risk-management mechanism that may be used in extreme market conditions, depending on the platform's liquidation and insurance framework. It's designed to help maintain market stability and manage system-level risk when normal liquidation processes aren't sufficient.When can ADL happen to me?Published on Apr 9, 2026Updated on Apr 20, 2026What can I do if my device is running in an unsafe environment?
It's important to know that having a rooted device can increase your susceptibility to viruses, system instability, and privacy leaks. Android devices do not enable root by default. If a device is rooted, malware could exploit the root privileges to attack the system, creating unnecessary security threats. For this reason, when the OKX app detects that your device is rooted, you will receive a security prompt to help prevent the loss of assets.What should you do?Published on Jan 19, 2023Updated on Feb 12, 2026301What can help prevent P2P crypto scams and protect my assets?
To combat the rising cases of P2P frauds, we've outlined common crypto scams and provided tips on how to avoid falling prey to such schemes.What can I do to avoid P2P crypto scams?Published on Sep 2, 2023Updated on Feb 12, 20261,462Who can access X-Perps in the EEA?
You must complete identity verification (KYC) before you can access the appropriateness assessment or trade X-Perps. Important note: X-Perps are leveraged derivatives. Leverage can amplify both gains and losses, and losses may occur rapidly. These products may not be suitable for all investors. OKX Europe Markets Limited is authorised and regulated by the Malta Financial Services Authority under the Investment Services Act. Need help with an OKX product?Published on Apr 15, 2026Updated on Apr 30, 2026How can I reduce trading fees?
You can apply for VIP status if you meet either of the following conditions: Maintain account assets of 100,000 USD or more, or Reach a total trading volume of 1,000,000 USD or more in the past 30 days. After upgrading to VIP status, you can enjoy lower, preferential fee rates. For detailed VIP levels and fee standards, please refer to the trading fees page.Published on May 19, 2025Updated on Apr 27, 202667X-Perps fees overview: trading fees, funding, and other costs
Slippage can happen in fast-moving or lower-liquidity conditions and may vary by order type.Why is checking Conversion and spread mechanics important in X-Perps? Depending on your account setup, product flow, or asset path, additional conversion-related effects may affect your overall cost. Review in-app details before confirming conversion or transfer steps.Why does my X-Perps result look different? What should I do?Published on Apr 9, 2026Updated on Apr 22, 20261How can I troubleshoot web or app issues?
Note: always back up any recovery phrases or login credentials before uninstalling, especially for your wallet app.Switch network Try switching networks (for example, from mobile data to Wi-Fi, or vice versa) to rule out network connection issues.Contact Support If the issue persists after completing the steps above, please contact the OKX Assistant for further assistance.Published on Feb 11, 2026Updated on Apr 16, 202610How can I protect myself from scammers?
It can be difficult to determine if you're dealing with a scammer during your transactions. Or, you might've suspected a scammer but don't know what to do. Here are some tips to avoid potential scammers and learn how to secure your assets.1. Does OKX hold crypto or cash? We only hold onto the seller's crypto once the order is made, for security (otherwise known as escrow).Published on Aug 21, 2023Updated on Mar 3, 202612,175How can I get my project listed on OKX?
What's this listing guide about? Getting your crypto project listed on a major exchange like our platform can be a key milestone for visibility and access to liquidity. This guide shares important dos and don’ts to help you prepare for the listing review process. It's for informational purposes only and doesn't guarantee listing approval.You may apply for the listing of your crypto here.What are the things that I should do?How should I present my project overview?Published on Apr 16, 2026Updated on May 6, 2026How can I switch the site to my preferred language?
Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us. Proceed to select the Language option at the top menu to browse the list of languagesPublished on Sep 25, 2024Updated on Feb 25, 20266,883How can I do spot trading with the Jupyter Notebook?
You'll find below a quick explanation of how to figure out what mode your current account is configured as.9. How can I figure out what mode my current account configured as?Published on Sep 29, 2023Updated on Sep 10, 2025554How can I do derivatives trading with the Jupyter Notebook?
When your account is in net mode, the net position of each contract will be displayed; when your account is in long/short mode, the long or short position of each contract will be displayed separately. result = accountAPI.get_positions() print(result) For example, you can track your unrealized profit and loss through the response parameter upl.More examples For more examples, please download the full Jupyter Notebook here.Published on Sep 28, 2023Updated on Feb 12, 2026199How can you protect yourself from a phishing attack?
Phishing attacks can sometimes be very difficult to distinguish. Therefore, how can investors prevent themselves from falling victim to such fraud? This article will outline several common phishing attack techniques and provide our customers with security tips. Please remain vigilant against these tricks and ensure the safety of your assets.2. What are the common tricks of phishing attacks? Phishing attacks mainly include email attack, pharming and so on.Published on Aug 17, 2023Updated on Apr 17, 20263,715