In the event of any discrepancy or ambiguity between different language versions of event rules, settlement conditions, and related descriptions, the English version shall prevail. Users are advised to review the English-language event rules before trading.

The official text for all documents on this website is English. While we have provided translated documents as a convenience for our users, you should be aware that these documents may contain discrepancies from the English version. Any discrepancies or differences resulting from translation are not binding and do not hold legal weight for compliance or enforcement purposes.

address into another wallet Quantity One wallet has one seed phrase One wallet has many — one per address per chain In short: use your seed phrase to restore the whole wallet; use a private key to restore a single address on a specific chain.Private key A seed phrase consists of 12, 18, or 24 English words arranged in a specific order.

Please note that resetting your wallet means restoring your OKX wallet to its initial state, and wiping out all the seed phrases, private keys, and wallet data. Once the reset is complete, you need to re-enter your seed phrase or private key to access your wallet. Open Menu page3. How do I import a wallet? You can open your OKX Wallet, and select ▼ > Add wallet > Import wallet > Restore keyless wallet/Cloud backup/Seed phrase/Private key.

The session will be conducted in English. Please have your original identification document ready for verification during the video call session (photocopies are not accepted). Note: in some cases (e.g., lost or stolen card reports), you might be asked to confirm that the card is still in your possession. Keep your camera switched on and ensure you are in a quiet environment throughout the call.

Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new name Note: the system is compatible with the name in reversed first/middle and last name order. Changes are only necessary if accented or non-accented characters are displayed incorrectly.

Note: for certain regions such as the United States and the United Kingdom, English is the only available language option and you can’t switch to other languages.On the app Adjust the language settings by navigating to Menu before selecting Account Settings. Once in the User Center page, select Preferences and Language from the list on the page to change your app languages.On the web Head over to the User Center, select the Preferences section and choose Language from the options available.

What does it mean when the Open Position and Lead tabs show numbers in parentheses? When you see numbers in parentheses next to the Open Position and Lead tabs, it indicates the number of active positions or orders. For example, (1) means one active position or order.2. How does the number of lead trading orders change? If you place 2 lead trading orders on the same token contract, the number in parentheses on the Lead tab changes to indicate the number of lead trading orders running.

Transferred Out, with Block Confirmation When your withdrawal status shows "Transferred Out" and there's a record of the block confirming the transaction to that address, it means the withdrawal has been completed on our platform, and the assets have been sent out. Transactions that have been sent to the blockchain are irreversible and can't be retracted.

This means that even if the assets have been transferred from the withdrawal side, the receiving platform or wallet may still require a certain number of block confirmations before the assets are credited, resulting in a temporary delay in the crediting of assets. Solution: Once your withdrawal status is marked as "Withdrawing" or "Transferred Out," it means the assets have left the OKX platform.

The supported tokens are subject to what is shown on the spot's trading page.Regarding slippage settings in DEX trading, does selecting a fixed 1% mean the slippage will always be 1%? If dynamic slippage is selected and set to 4%, does it mean the order can be executed as long as the slippage is within 4%? Slippage settings (including both fixed and dynamic options) define the maximum slippage tolerance. For example, selecting a fixed 1% means the actual execution slippage will not exceed 1%.

Each chain uses its own cryptography, which means each chain speaks its own "language". For most cryptocurrencies, OKX will automatically select the correct network, but for some, you'll be given the option to choose from a number of different network options. For those assets that prompt you to select a network, you must select the correct network. Selecting the wrong network could mean losing your funds.

In the event of any discrepancy or inconsistency between the English version and translations of this P2P trading guide, the English version shall prevail. In the event of any dispute, our customer service decision is final and conclusive.

Each blockchain functions as a decentralized system, meaning there's no central support team responsible for individual user requests.How does OKX work with different blockchain networks? We connect to multiple blockchain networks — including Ethereum, Bitcoin, and others — to support deposits, withdrawals, and on-chain transactions.

What do "Network scope" and "Token scope" mean when I add an address? These new options give you more flexible and secure control over your withdrawal addresses. Network scope (for EVM addresses): Choose "All EVM networks" to use the address across all EVM-compatible networks, or "Single EVM network" to restrict it to one specific EVM network.