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OKX AI 101
Common AI & Trading Terms LLM:Large Language Model — the AI's core for understanding and generating text Token:the smallest unit of text processed by LLMs, ~0.75 English words Prompt:the instruction or question you give to an AI AI Agent:an AI system that can autonomously plan and execute tasks MCP:Model Context Protocol — the standard for AI to call external tools Context Window:the maximum number of tokens an LLM can process in one go Hallucination:when AI generates plausible-sounding but factuallyPublished on 4 May 2026Updated on 5 May 2026How do I generate AI artwork on OKX marketplace?
This flexibility allows creators to have more control over their earnings, making it an attractive feature for both newcomers and established artists.Steps to generate AI artwork on OKX NFT Marketplace: Open your OKX app, go to Marketplace in your wallet and select Create Select Create to start generating your AI artwork page Select Generate AI artwork to start You can Describe your idea and Choose an art style based on your preferences and select Generate artwork You'll need to review your walletPublished on 13 Nov 2023Updated on 4 May 202623How do I avoid scams from off-site communication in P2P transactions?
Keep all evidence safe—this includes chats, payment receipts, fake emails, and the order ID. Reach out to us only through in-app support or p2p@okx.com (never trust other email addresses). Don't delete any chat messages—they're essential for us to review and investigate your case.What's the anti-phishing code and why it's important? The anti-phishing code is a unique identifier included in all official OKX emails.Published on 11 Sept 2025Updated on 26 Sept 202515What is Agent Trade Kit?
AI-related activities may result in the total loss of your invested assets. Terms and conditions apply.Published on 29 Apr 2026Updated on 9 May 20261How do I check on updates to my support ticket?
In the chat window, scroll up to view your past chat history with OKX AssistantPublished on 17 Oct 2025Updated on 4 May 202656How do I turn on the order sharing feature?
you'd like to share your order on and your order will be shared as text on the chat platforms on your mobile Share the order with your recipient once all the processes are done You can also trade with different order types on our platform, learn more here.Published on 14 Jan 2025Updated on 31 Mar 202610Why should I choose OKX affiliate program?
Instant messaging: you can chat with your invitees one-on-one or in a group chat on our platform anytime, anywhere. Partner with sub-affiliates: build and manage your own team, and work together with sub-affiliates to expand your reach. Real-time performance tracking: we also provide real-time tracking and reporting, so you can see how your referrals are performing.Published on 19 Apr 2024Updated on 30 Apr 202618OKX P2P general trading guidelines
Try to resolve problems with the other party via the in-app chat on the order page. We'll never ask for personal information, Google Authenticator code or passwords. We'll only communicate with you through our official email domain (okx.com) and in-app chat. You're highly encouraged to do all communications via the in-app chat so that it can be used as official evidence in the event of a dispute.Published on 28 Aug 2023Updated on 24 Mar 2026476OKX Beginner's Guide
Enter your question in the chat bubble. If you need further help, select Chat with agent in the chat bubble to connect with a customer support agent. Note: If you haven't logged in to your account, please select your country of residence when interacting with OKX Assistant before proceeding.Published on 20 Mar 2023Updated on 6 May 20261,738What should I do during or after a scam?
Report to local enforcement: report the incident to local police or law enforcement agencies and provide as much detailed information as possible, including the time, location, and amount involved, as well as the chat records, screenshots of transfers, and other evidence you collected. Provide feedback to platform customer service: if the (suspected) scam occurs on a cryptocurrency exchange platform, immediately contact customer service.Published on 11 Mar 2024Updated on 9 May 2026748OKX P2P dispute handling rules
Use of offensive language: If both parties use offensive language on the OKX P2P Platform, including but not limited to chat tools with users, customer support live chat, and order comment section, and multiple disputes are filed against a single user based on this, the user's account may be partially or entirely suspended from trading.Published on 28 Aug 2023Updated on 29 Apr 20261,129How do I raise a dispute when using P2P trading?
We highly recommend that you chat with your buyer or seller first before submitting a dispute. You can message your buyer or seller via the following steps: Go to Orders (on the app) / My Orders (on the web), select the relevant order Select the message icon to chat with your buyer or sellerWhat should I do if the buyer selected Confirm payment without making a payment? Remember, don't release your crypto until you've actually received the payment in your bank/wallet account.Published on 22 Aug 2023Updated on 6 May 20263,570How do I create NFTs?
Try out the AI-generated artwork function in OKX App today and list your very first NFTs.Create NFTs on the web Open and connect your OKX wallet and find Marketplace > NFT Market Select Create NFT to get started Open NFT Market page to start creating NFT Select the blockchain network on which you wish your NFTs to exist, then fill in your descriptions for them Select Create NFTs once you've confirmed all the details, then confirm the signature and pay the required network fee to proceed.Published on 8 Jun 2023Updated on 4 Mar 20261,408How long does it take to complete my identity verification?
If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.Published on 5 Sept 2023Updated on 6 Apr 20267,033What should I do if I forget to fill in tag/memo?
You can have the deposit/withdrawal details ready and contact our customer support immediately by starting with our AI chatbot: you can find it in the OKX Support Center on the website or in the app. You can also contact our customer support through chatbot. Note: the deposit/withdrawal details include: cryptocurrency, amount, the correct tag, the incorrect tag you filled in and the hash value of the transaction.Published on 15 Oct 2024Updated on 4 Mar 2026111