Note: You can refer to How do I verify an individual account for specific requirements and check this link for more tips on verifying your selfie and ID. How to check the failed reason for identity verification? You can check your email for the failed reason and submit it again by clicking the link. Learn more in Terms of Service.

Phishing emails are becoming more subtle and convincing. They often blend into your inbox and try to trick you into sharing personal information or even your account credentials. Knowing how to spot these emails is one of the best ways to protect your assets.How do phishing emails typically work? Scammers often send emails that look very similar to official messages.

Why did my BRC-20 inscription fail? Here are some possible reasons: The gas fee is insufficient during the inscription process The BTC network is congested The minting status displays as completed, but your transaction is still awaiting confirmation on the blockchain. Note: If your inscription fails, the gas fee will be lost and is non-refundable, as it is charged by the miner.4. How do I use an EVM chain inscription tool?

Why did my passkey stop working after reinstalling the Android app? On Android, uninstalling and reinstalling the app clears local security data, including your passkeys. As a result, previously bound passkeys become invalid, and you'll need to bind your passkey again after reinstalling. To prevent this in the future, update the app directly through the Google Play Store instead of uninstalling it. Updating the app keeps your existing passkey active.

View your past trade that you've copied under the History sectionWhy did my copy trade fail?

Related articles: Why did my identity verification fail? How do I verify an individual account? Guide to ID and selfie photos for identity verification

How much OKB will I receive? OKT will be converted to OKB based on the average closing prices of OKT and OKB on the platform's spot market between July 13, 2025, and August 12, 2025.How much OKB will be burned? A one-time burn of 65,256,712.097 OKB, including historically repurchased and reserved tokens, will be executed through a smart contract.

Please refer to How do I change my verified name? If you're unable to change your name manually, please contact the OKX Assistant for support. Note: if you have any other questions in regards to this process, proceed to our OKX Support Center chatbot to connect with our customer support team through our website or app.

If any of these fields show fail, the email did not pass authentication and is likely sent from an unauthorized source. spf=fail dkim=fail dmarc=fail Check out “How do I check if an email is officially from OKX via EML file?” to learn more.Website Go to the website and copy the website link. Go to our channel verification to verify the page link.

How do I choose a lead trader as a copy trader? Here you can view key data about each lead trader to help you decide whose trades you want to copy.

On the app, navigate to Home > More > Explore > Referral Click Create code, set a 5-15 character code (letters or numbers), choose an invitee discount (0-20%), and complete your first code creation to automatically become an inviter Notes: Each wallet can create up to 100 referral codes. Referral codes can't be modified or deleted once created. Only OKX seed phrase wallets support creating referral codes.After creating a referral code, how do I share the invitation link?

When making a deposit, ensure that the token you select is supported on our platform. To avoid depositing unsupported tokens, here are some suggestions: Review the supported token list Before depositing, visit our website to check the latest list of supported tokens. Ensure that the token you choose is on this list. Check deposit information If you are unable to select the corresponding token,...

How do I sell NFTs on the Web? Open and connect your OKX wallet, then click on your wallet portfolio > NFT. Note: If you don’t have a wallet yet, we recommend downloading the OKX Wallet browser extension. Download from the Chrome Web Store: https://chrome.google.com/webstore/detail/okx-wallet/mcohilncbfahbmgdjkbpemcciiolgcge After opening the extension wallet, select Create Wallet, set a password, and back up your wallet securely.

Here's how to buy crypto with just a few taps with OKX App. Getting started 1. Open your OKX App OKX pro mode: select Buy crypto from homepage OKX pro mode: Opening Buy crypto page from homepage OKX lite mode: select Trade > Buy OKX Lite mode: select trade > buy from homepage 2. Select crypto you would like to purchase, enter your preferred amount and Select Payment Method 3. You can see all the available payment methods here, such as P2P Express or other methods. 4.

This feature guides you on how to cancel an order on the P2P marketplace. Follow these easy steps on OKX web and app. Order cancellation process at the My order page for P2P trading on OKX web Order cancellation process at the My order page for P2P trading on OKX appOn the app Open your OKX app, go to Menu Select P2P trading > Orders Find the order you would like to cancel, then select Cancel Order on the order page Select your order cancellation reason, and pick Continue with cancellation.