All
FAQ
Announcements
Product documents
What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
Note: T+1 restrictions cannot be appealed for early unfreezing.Published on 17 Mar 2023Updated on 8 May 20262,887How can I boost my OKX P2P ads completion rates?
An 80% or higher completion rate turns heads, and here's how you can achieve it: Set specific counterparty conditions: tailoring your conditions allows you to connect with experienced traders without casting too wide or too narrow a net. Find the balance that brings in the right crowd. Embrace the standard of quality merchants: order cancellation rate = 0? Good feedback rating = 99%? Average release crypto time <120s? These factors define a high-quality merchant.Published on 18 Apr 2024Updated on 24 Mar 202656Spot copy trading: lead trader FAQ
As a lead trader, how many crypto pairs can I lead spot trade with? You have the opportunity to lead spot trades with 297 cryptocurrency pairs at the time of launch, with more pairs being added gradually. Keep an eye out for upcoming announcements on new cryptocurrency pairs being added!5. As a lead trader, how do I get traffic exposure on OKX? There are two ways to increase traffic exposure to your profile on our platform.Published on 18 Oct 2023Updated on 3 Mar 202667FCA risk warning for United Kingdom users
If something sounds too good to be true, it probably is. Don’t put all your eggs in one basket Putting all your money into a single type of investment is risky. Spreading your money across different investments makes you less dependent on anyone to do well. A good rule of thumb is not to invest more than 10% of your money in high-risk investments. If you're interested in learning more about how to protect yourself, visit the FCA’s website here.Published on 17 Oct 2024Updated on 9 Apr 202614What to do in the event of a trade error
Trade errors are any incorrect trades that were made in good faith, for instance mistaking one user's trade for another when dealing with multiple counterparties at the same time. If price action is in the other direction shortly after a trade or there were not adequate checks before executing, a trade error is not deemed to have occurred.Published on 30 Jun 2022Updated on 12 Feb 202696How do I create/import an OKX wallet?
Select Download app at the top right corner How do I create a new OKX wallet or import an existing OKX wallet? Creating a new OKX wallet or importing an existing OKX wallet is simple and hassle-free. You can find out more on how to create or import an OKX wallet via our web or app: How do I manage my wallet on web How do I manage my wallet on app How do I restore an existing OKX wallet?Published on 24 Aug 2023Updated on 3 May 20263,866Common scam tactics
Facebook: fraudulent groups may create fake pages or accounts to conduct fraudulent promotions or connect with potential victims.Common fraudulent approaches used by scammers: Here are some of the common scammer approaches:1. Romance scam leading to investment or job scams These scams — also known as "pig butchering" scams — all start the same way: a stranger builds a relationship with you before asking for money.Published on 28 Sept 2023Updated on 8 May 20262,673Exploring OKX NFT marketplace: your gateway to exclusive collections
This guarantees you'll have good experience in the digital realm. So, if you're ready to embark on your NFT journey, OKX is here to help you get started.Published on 28 Dec 2023Updated on 12 Sept 2025518Spot copy trading: copy trader FAQ
Does copying a professional without the need for any complicated analysis sound too good to be true? Try it out here for yourself! This article is provided for informational purposes only. It's not intended to provide (i) investment advice or an investment recommendation; (ii) an offer or solicitation to buy, sell or hold digital assets; or (iii) financial, accounting, legal or tax advice.Published on 18 Oct 2023Updated on 9 Feb 2026123What's OKX P2P trading reviews feature?
Note: if you're using the P2P platform, we encourage you to leave feedback for your trading partners as it helps make the platform safer and more reliable.What are the tips for writing good feedback? Specific and detailed in your feedback. Focus on the positive and negative aspects of trading experience. Fair and unbiased feedback. Avoid personal attacks or insults.Published on 17 Jul 2023Updated on 24 Mar 2026129How to prevent phishing emails?
These emails commonly try to create a sense of urgency or temptation, for example asking you to “verify your account immediately,” “update your information,” or “claim a reward.”How do I identify a phishing email? Here are a few simple checks that can help you quickly determine whether an email is genuine:1. Check the sender's email address This is one of the quickest ways to identify a suspicious email, OKX uses a set of official email domains. You can view all official contact channels here.Published on 24 Jun 2025Updated on 16 Dec 20253What onboarding information is required for the non-profit organization (NPO)?
An NPO is an entity, often tax-exempt, that seeks to serve the public good rather than make a profit. NPOs can operate within one jurisdiction or internationally and can include foundations, charities, non-governmental organizations, political organizations, volunteer service providers, research institutes, and professional organizations.Who are the key persons for an NPO?Published on 13 Oct 2023Updated on 12 Feb 202671OKX AI 101
The Context Window determines how much information the model can 'remember' at one time. Transformer architecture: Uses self-attention to understand relationships between all words in a sentence. LLM limitations: No real-time data, may hallucinate, cannot execute actions on its own. Prompt Engineering A Prompt is how you communicate with an LLM. Well-crafted prompts dramatically improve AI output quality.Published on 4 May 2026Updated on 5 May 2026How to avoid deposit of unsupported tokens?
When making a deposit, ensure that the token you select is supported on our platform. To avoid depositing unsupported tokens, here are some suggestions: Review the supported token list Before depositing, visit our website to check the latest list of supported tokens. Ensure that the token you choose is on this list. Check deposit information If you are unable to select the corresponding token,...Published on 16 Oct 2024Updated on 12 Feb 2026402How do I sell NFTs ?
How do I sell NFTs on the Web? Open and connect your OKX wallet, then click on your wallet portfolio > NFT. Note: If you don’t have a wallet yet, we recommend downloading the OKX Wallet browser extension. Download from the Chrome Web Store: https://chrome.google.com/webstore/detail/okx-wallet/mcohilncbfahbmgdjkbpemcciiolgcge After opening the extension wallet, select Create Wallet, set a password, and back up your wallet securely.Published on 22 Aug 2023Updated on 3 May 2026956