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How do I create accounts in bulk and send crypto to multiple accounts simultaneously?
Input the total amount of account that you want to create Select Done to complete your account creation Note: select Download address if you would like to retrieve the full list of your wallet addresses.How do I send crypto to multiple accounts at one time?Published on 27 Sept 2024Updated on 17 Nov 202564What should I do during or after a scam?
When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Stop sending any further payments: don't let the scammer convince you to send more to "recover" your losses — this is a common tactic. Secure your OKX account: if you shared your OKX login credentials or clicked a suspicious link, change your password and 2FA settings right away.Published on 11 Mar 2024Updated on 7 May 2026747What's OKX Web3 Gaming?
Note: if you have any questions, you can always contact our support team via our OKX API Telegram group for real-time support.How do I issue my allowlist and NFT on OKX? You can refer to this article to learn more about issuing your allowlist and NFT assets.How do I enforce the collection of NFT royalties? You can refer to this article to learn more about enforcing your NFT transaction royalties.Published on 18 Jun 2024Updated on 27 Jan 2026276Common scam tactics
WhatsApp: fraudulent groups will contact potential victims via WhatsApp, send false information, or conduct scam activities. Note: we don't have any official WhatsApp groups. Be cautious of scams pretending to be our official channels. Telegram: scammers will establish private chat groups on Telegram to recruit victims or disseminate false information.Published on 28 Sept 2023Updated on 7 May 20262,673I haven't received the verification code
If the page shows that the authentication code failed to send, please wait 1 hour before trying again.Published on 16 Aug 2023Updated on 7 May 202632,987How do I identify OKX official accounts?
Telegram: if you manage to identify the fake admin according to the identifier, please Block & Report it to @notoscam. Twitter: if you manage to identify the fake admin according to the identifier, please select More > Block & Report.How should I protect myself from being scammed? Protect your privacy. Never share your login credentials, and passwords, and never send assets to anyone who you haven't verified. We always send out notifications for any events users may wish to participate in.Published on 11 Aug 2023Updated on 7 May 20265,376What should I do if I mistakenly withdraw crypto via the wrong network?
Return to your Web3 wallet, select Send > select crypto and network Select send in your OKX Web3 wallet 5. Paste the deposit address you copied from your exchange account Paste your deposit address 6. Enter the amount and select Next to review your send details and select Confirm to complete the process of retrieving the assets Review your send details Note: When you send crypto from OKX wallet, ensure you have sufficient OKB as transaction fees.Published on 17 Mar 2023Updated on 26 Jan 20265,722How do I change my email?
Self-service tool For quick access, click the button below:On the app Open the OKX app and select Menu Open User Center page Select Account settings, go to Security, and select Email under the Authentication methods section Select Change email address Enter your email address in the New email address field Select Send code in both the Verify new email address and Verify current email address fields. We'll send a 6-digit verification code to both your new and current email.Published on 6 Sept 2023Updated on 5 May 20264,119What's Snap mode - powered by UniswapX, and how do I use it?
The wrapping process is where you send your ETH, for example, to a smart contract that converts it into WETH, which conforms to the ERC-20 token standard. The smart contract then holds your ETH and issues an equivalent amount of WETH in return. The process is reversible — you can unwrap WETH back into ETH at any time by sending your WETH back to the smart contract, which will return your original ETH.Published on 1 Mar 2024Updated on 15 Oct 202541How to withdraw, trade and stake WLD tokens on OKX wallet?
Select Send and paste your Op-WLD wallet address. Double check your Op-WLD address. If it is correct, select the confirmation of your Op-WLD wallet address. Choose amount that you would like to send to OKX Wallet and select Preview Send. Select and hold the Hold to send button. Hold the button to send the token You will receive the Order Successful notification once it's completed. Successful notification of your transactionHow do I trade WLD tokens on OKX Wallet?Published on 28 Jul 2023Updated on 12 Feb 2026103How do I manually redeem my funds on the official Portal Bridge website?
Switch to manual claim option and connect your wallet to claim your funds afterwards Note: the wallet should be your ‘Send to’ wallet address.Published on 11 Sept 2024Updated on 12 Sept 202530How can I protect myself from scammers?
Scammers can send a fake SMS which at first glance looks like an SMS from a bank. Or they may send you a fake email, pretending to be from payment services such as Wise or AdvCash. Always check the email address to make sure the domain matches with the service domain. Raise a dispute if the domains don't match. Be cautious of 'partial payment or amount manipulation' scams.Published on 21 Aug 2023Updated on 3 Mar 202612,177Why hasn’t my deposit arrived yet?
To do this, search for your transaction ID or sending/receiving address. If you see your transaction pending on the blockchain but not in your wallet, you may need to wait a while for a few blocks to be confirmed. If you don’t see the transaction pending on the blockchain, this means your transaction hasn't gone through.Published on 27 Mar 2024Updated on 12 Sept 2025316How do I whitelist OKX Emails?
If the email service provider is pushing OKX emails into your spam folder, you can follow the below instructions to whitelist our email addresses.Gmail Log in to your Gmail account and select Settings and See all settings Open settings page Find the Filters and Blocked Addresses tab and select Create a new filter Create a filter Insert okx.com into the From field and select Create filter Check the box next to Never send it to Spam and select Create filter Select Never send it to Spam optioniCloudPublished on 26 Nov 2024Updated on 8 Sept 202576How do I migrate my email address or phone number to another account? (app)
For email address migration Open the OKX app, go to User Center, and select Profile Select User Center at the top left corner Find Security center and select Email Select Change email address Enter your email address in the New email address field Select Send code in both the Verify new email address and Verify current email address fields. We'll send a 6-digit verification code to both your new and current email.Published on 22 Aug 2023Updated on 17 Apr 2026594