All
FAQ
Announcements
Product documents
How do I export my AA Smart Account?
You can select the wallet that stored your AA Smart Account and write down your seed phrase separately to back up your Smart Account. Select Done after you've written your seed phrase. Select the wallet that you've stored in your AA Smart Account Tap to view your seed phrase and write it down separately Alternatively, you can select the Private key and select your AA Smart Account > the chain that you wish to back up and select Copy anyway to back up your AA Smart Account's private key.Published on 11 Aug 2023Updated on 12 Sept 202538OKX Web3 wallet customer review reward from Sourceforge terms and conditions
Eligibility Note: this program is only available for users in Argentina, Austria, Belgium, Brazil, Bulgaria, the Czech Republic, Finland, France, Germany, India, Ireland, Italy, Japan, Mexico, the Netherlands, the Philippines, Poland, Portugal, Romania, Saudi Arabia, Spain, Sweden, Switzerland, Turkey, and the United Arab Emirates. The information displayed is strictly for education and informational purposes only.Published on 7 Aug 2023Updated on 28 Aug 202555OKX customer review reward from Sourceforge terms and conditions
Eligibility Note: this program is only available for users in Argentina, Austria, Belgium, Brazil, Bulgaria, the Czech Republic, Finland, France, Germany, India, Ireland, Italy, Japan, Mexico, the Netherlands, the Philippines, Poland, Portugal, Romania, Saudi Arabia, Spain, Sweden, Switzerland, Turkey, and the United Arab Emirates. Digital assets, including stablecoins and NFTs, are subject to market volatility, involve a high degree of risk, can lose value, and can even become worthless.Published on 7 Aug 2023Updated on 8 Oct 202587What's a private key/seed phrase?
Write it down on paper — don't screenshot it. After writing it down, verify it by re-importing it once to confirm it's correct. Don't save it anywhere connected to the internet (chats, cloud storage, notes apps). If someone asks for your seed phrase, it's a scam — no exceptions. If your seed phrase is lost and the wallet is deleted, your assets can't be recovered.What's a private key? A private key is a 64-character hexadecimal string (made up of digits 0–9 and letters a–f).Published on 24 Aug 2023Updated on 3 May 20262,918How do I manage my wallet? (web)
Write down the words in the sequence, then select the correct word corresponding to the number on the next page.How do I create a new account? You can select your wallet name > Add account to create a new account. The accounts (known as derived wallet) associated with Wallet A, share the same seed phrase. You can also rename the wallets and accounts by selecting Manage. Note: if you would like to remove an existing account, you will need to delete the whole wallet from the device.Published on 22 Aug 2023Updated on 18 Apr 2026898What's OKX P2P trading reviews feature?
Note: if you're using the P2P platform, we encourage you to leave feedback for your trading partners as it helps make the platform safer and more reliable.What are the tips for writing good feedback? Specific and detailed in your feedback. Focus on the positive and negative aspects of trading experience. Fair and unbiased feedback. Avoid personal attacks or insults.Published on 17 Jul 2023Updated on 24 Mar 2026129How do I back up my wallet to iCloud, Google Drive and Huawei Cloud?
It's crucial to keep your backup password safe or write down your wallet's seed phrase or private key. If you forget your backup password without noting down the seed phrase, you won't be able to recover your assets.What can I do if I forget my backup password? If you forget your backup password, you can't recover the wallets backed up with this password. You can set a new password when backing up your new wallet, which won't affect your backed up wallets.Published on 12 Jan 2023Updated on 2 Mar 20269,615What attestation do we need to agree to when verifying as an institutional customer?
Applicant further agrees to notify OKX in writing before or as soon as reasonably practicable following any information in any Application Documentation or any of the representations, warranties, or statements made by Applicant herein ceasing to be true, accurate, correct, and complete.Published on 5 Feb 2024Updated on 8 Oct 2025131How to prevent phishing emails?
The email contains odd writing Many phishing emails have unusual grammar, spelling mistakes, or unnatural wording. The links don't match the official domain Hover over any link (without clicking). If the URL doesn't belong to an official OKX domain, don't open it.Published on 24 Jun 2025Updated on 16 Dec 20253How to claim my RL OKXclusive Pass?
Step 1: Download the OKX Wallet App Scan the QR code to download the OKX App Step 2: Create a new OKX Wallet or add an existing wallet If you do not have a crypto wallet and need to create one: [1] Choose Wallet from the top toggle, and click I don't have a wallet > Seed Phrase [2] Enable now [3] Back up now > To iCloud or By writing down [4] Enter your password > Confirm to back up If you already have a crypto wallet (like MetaMask, or Coinbase Wallet), you can simply import it into OKX Wallet andPublished on 5 Apr 2023Updated on 12 Sept 202539What's OKX Web3 wallet?
Manually back up: write it down on paper, and store the copies in secure physical locations. Always securely back up your wallet's seed phrase or private key—once lost, it cannot be recovered. Additionally, keep your seed phrase safe, as anyone who gains access to it will have full control over your wallet. Learn more on how you can manually back up your wallet here.Published on 5 Sept 2023Updated on 12 Mar 2026101,663How do I manage my wallet? (app)
Write down the words in the sequence, then select the correct word corresponding to the number on the next page. Cloud backup failed: There is a dynamic limit to the number of wallets that can be backed up via cloud backup. Please check if you have too many seed phrases in your current cloud backup. If you already have many cloud backups, it is recommended to manually back up the seed phrase for your current wallet, or manually delete useless backups from existing cloud backups.Published on 22 Aug 2023Updated on 3 May 20262,025How do I safeguard my Web3 wallet from fraudsters?
Use physical media as your backup, such as writing on paper and storing it offline. Verify the on-chain addresses: avoid blindly copying unknown on-chain addresses; thoroughly verify their correctness from start to finish before proceeding with any operations. Stop the transaction immediately if anomalies are detected. Use legitimate services only: avoid clicking on falsely advertised links for gift cards, fuel cards, recharge cards, etc., especially those offering redirection services.Published on 13 Dec 2023Updated on 6 May 20261,014Why did my identity verification fail?
Notes: If your document is in an unsupported language (such as Arabic, Sinhala, Burmese, etc.), please upload another document that contains Latin characters or provide your international passport. Changing Identity Verification Information (Changing Person / Changing Document) Changing identity verification information is not supported. If your account has been restricted due to this, the restriction cannot be removed.Published on 5 Sept 2023Updated on 24 Apr 202611,559OKX AI 101
In crypto trading: read real-time market data (perceive) → analyze based on strategy prompt (think) → place orders (act) → observe results and adjust (feedback).AI Trading Bot Basics Traditional trading bots require programmers to write fixed if-else logic. AI trading bots use natural language to describe strategies — the AI understands and executes them automatically, no coding required.Published on 4 May 2026Updated on 5 May 2026