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How do I check the number of block confirmations? (web)
Find the number of block confirmations required on the deposit arrival Note: At the bottom of the deposit page, you can check the deposit progress in the deposit history and view the required number of block confirmations. The crypto will only be credited after the actual block confirmations reach the required number of block confirmations.Published on 22 Aug 2023Updated on 12 Feb 2026143How do I check the number of block confirmations? (app)
What are block confirmations and the number of block confirmations? Block confirmation is an act in that miners add your transaction into blocks (i.e., data blocks) on the blockchain when you deposit or withdraw. It is important as it makes sure the transaction is difficult to alter. When you've made a deposit, your deposit will be processed and verified by the miners. Once your deposit is verified by a miner, the number of block confirmations will be updated from 0 to 1.Published on 22 Aug 2023Updated on 29 Jan 2026612Why am I asked to confirm my personal details again?
They help us confirm that your transactions are legitimate and align with your account activity.What details might I need to confirm?Published on 19 Mar 2025Updated on 15 Oct 2025148Affiliate activity portal - join page enhancement
Make sure to select "Confirm" after being prompted that you would like to proceed to promote this activity.Published on 8 Jun 2023Updated on 25 Mar 2026221What documents are accepted as proof of sources of funds from decentralized finance?
Screen capture from the platform that clearly displays your profile information (for example, username and email) confirming ownership. Important details to confirm the transaction of the NFTPublished on 12 Nov 2024Updated on 9 Feb 202653What can I do if I trigger risk control?
To avoid being subject to risk control measures, please review and confirm all order details before placing an order.3. I've submitted the required materials. When can I expect an update? After the OKX team receives your information, we'll review it within four hours. You can track the appeal status in the OKX App by going to P2P Trading > Profile > Account Restriction Dispute.4. I need help providing some information requested in the email from OKX. What should I do?Published on 13 Sept 2023Updated on 5 May 20261,815How do I reset my Two-factor authentication (2FA)?
app, and select Confirm Fill in the verification details and select Confirm You'll receive a confirmation upon successfully resetting your authentication methodOn the web If you enable two-factor authentication and log in to your account as usual, the system will trigger two-factor authentication In Unable to verify?Published on 15 Sept 2023Updated on 29 Apr 202627How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Enabling trade confirmations provides an added layer of control and mindfulness to your trading process. This feature prompts you to review your trade details before execution, ensuring that every decision aligns with your trading strategy and goals. It's particularly beneficial for beginners who are still gaining confidence in their trading skills or for experienced traders who want to minimize the chances of making impulsive decisions during volatile market conditions.Published on 28 Nov 2024Updated on 10 Sept 202512How do I reset Two-factor authentication (2FA)?
and you'll be prompted to download the OKX app to proceedI can't log in to my accountOn the app If you remember password but fail two-factor authentication (2FA) Log into your account as usual, then the system will trigger two-factor authentication Select Switch authentication method > Reset two-factor authentication > Reset phone/email/authenticator app, and select Confirm Fill in the verification details and select Confirm You'll receive a confirmation upon successfully resetting your authenticationPublished on 15 Sept 2023Updated on 8 May 20266,241How do I submit my proof of address (POA)?
Why was my online shopping or food delivery receipt rejected? We’re sorry, but online shopping or food delivery receipts are not accepted as valid Proof of Address documents. Please submit an alternative valid document. What should I do if my bank, credit card, or e-wallet statement does not display my address? Document formats may vary depending on the issuing institution.Published on 5 Sept 2023Updated on 28 Apr 2026856How do I make a withdrawal? (app)
You will need to contact the support team of the receiving platform or wallet to verify receipt. There are 2 withdrawal methods on our platform: On-chain withdrawal: Transfer crypto via network to a wallet or an exchange.Published on 22 Aug 2023Updated on 8 May 20265,945How do I verify my wallet address?
Please check the Deposit tab for confirmation.Published on 24 Jun 2025Updated on 5 May 20263How do I manually set up spot grid trading bots?
Fill up the details according to your preference Type in your preferred parameters Confirm your parameters by selecting the Confirm option Successfully modify your parameters by confirming the details one last timePublished on 6 Jun 2024Updated on 17 Nov 2025208What are Source of Funds (SoF) and Source of Wealth (SoW)?
(past 3 months) Tax Document Shows investments (past 12 months) Others Issued within the last 3 months with funds confirmation Exchange wallet Exchange Statement Issued within the last 3 months and showing name/wallet address Sale Receipt/Confirmation Shows recent crypto asset sales from centralized crypto exchanges (For example: OKX SG, Binance, Coinbase) Bank Statement Shows crypto asset sale profits Tax Statement Shows crypto asset sale profits Others Issued within the last 3 months and showsPublished on 24 Dec 2024Updated on 17 Nov 20251What can help prevent P2P crypto scams and protect my assets?
Fake receipts Fake receipt scams involve scammers who send you a bank receipt to substantiate their claims that they've already sent you money. They'll also insist that the money was sent through an escrow transaction and will only be reflected in your wallet after you release your crypto holdings. In most instances, scammers will use strong language to pressure you into giving up your crypto assets. These scammers can also easily manipulate data, including receipts, photos, or screenshots.Published on 2 Sept 2023Updated on 12 Feb 20261,462