All
FAQ
Announcements
Product documents
What onboarding information is required for a privately owned company?
Directors (if any): Persons elected or appointed to serve on the board of directors of the privately owned company. These persons govern and oversee the privately owned company, and are responsible for its high-level strategy, operations, and accountability. UBOs (Ultimate beneficial owners): Persons who ultimately own and/or who exercise ultimate control over the privately owned company.Published on 13 Oct 2023Updated on 29 May 2026286What onboarding information is required for the government-owned enterprise?
What's a government-owned enterprise? Government-owned enterprises are government agencies, ministries, companies, or funds with 50% or greater national or local government ownership. These entities are typically created to engage in commercial activities on behalf of the government.Who are the key persons for a government-owned enterprise?Published on 13 Oct 2023Updated on 29 May 202664What onboarding information is required for a privately owned financial institution?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the privately owned financial institution, as well as the identity of each key person involved. Learn more about the types of institutions that are supported by us here.Published on 13 Oct 2023Updated on 29 May 2026236Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
To solve this, we use a method called Zero Knowledge Proof (ZKP) to safeguard user's privacy.Zero Knowledge Proof (ZKP) It's a security technique that allows cryptocurrency exchange to prove a statement is true without revealing any additional information. In our case, we want to prove that we have enough funds without sharing specific user details. Most ZKPs fall under two categories: zk-SNARK zk-STARK We use zk-STARK because it's more secure and has a minimum security assumption.Published on 21 Oct 2024Updated on 11 Feb 202694How do I register an account on OKX?
A user’s citizenship alone is not necessarily disqualifying — what matters most is where you are currently residing and which regulatory rules apply in that location. Even if we support your country of residence, certain features (trading pairs, services, withdrawal options) may be restricted depending on local regulations. Example use case: A user might be a citizen of Country A but living in Country B.Published on 23 May 2024Updated on 29 May 202627,995What do I need to do when I change my country of residence?
Use the latest version of the OKX app or access the website with an updated browser. Ensure uploaded images and documents are clear and readable.Published on 10 Apr 2025Updated on 4 Jun 2026652Common scam tactics
Scammers pretend to be government officers requesting the user deposit more to pay for income tax We've also seen scammers pretend to be customer service agents from well-known platforms, even falsely claiming to partner with OKX to promote their own sites. These scammers employ a range of deceptive strategies to build trust and lure victims, such as promising huge returns, offering referral bonuses, or saying deposits will be doubled once a platform is officially launched.Published on 28 Sept 2023Updated on 29 May 20262,726How do I qualify as an Accredited Investor?
Accredited Investors are assumed to be better informed, and better able to access resources to protect their own interests, and therefore require less regulatory protection. Customers who agree to be treated as Accredited Investors are reminded to exercise utmost caution when dealing with DPTs.How do I become an Accredited Investor?Published on 8 Apr 2025Updated on 29 May 20268OKX x McLaren NFT Sweepstakes Terms & Conditions
Eligibility: To participate in this Sweepstakes, you must be at least eighteen (18) years old and the age of majority in the country you reside.Published on 25 Apr 2024Updated on 29 May 2026607Unseen City Shirts - Blue Moon - NFT FAQ
Residents of Australia, the Bahamas, Bangladesh, Belgium, Bolivia, Brazil, Canada, China, Crimea, Cuba, Donetsk, Hong Kong, India, Iran, Iraq, Italy, Luhansk, Malaysia, Malta, Mexico, North Korea, Philippines, Singapore, Syria, Russia, Thailand, the Netherlands, Ukraine.Published on 25 Apr 2024Updated on 29 May 20262How do I buy with debit / credit cards?
What debit or credit cards can I use? You can use Visa or Mastercard credit and debit cards from most regions except for Singapore and the US. In both Singapore and the US, only debit cards are supported at this time. 2. What are the fees when using debit or credit cards? Fees may vary depending on the country of residence you belong to: Currency Fees EUR 1.99% USD 2.49% SGD 2.49% AUD 1.50% AED 3.00% Note: the fees are subject to change.3.Published on 22 Feb 2024Updated on 14 May 2026586How do I select the correct network for my crypto withdrawals and deposits?
Each chain uses its own cryptography, which means each chain speaks its own "language". For most cryptocurrencies, OKX will automatically select the correct network, but for some, you'll be given the option to choose from a number of different network options. For those assets that prompt you to select a network, you must select the correct network. Selecting the wrong network could mean losing your funds.Published on 22 Aug 2023Updated on 29 May 202621,557What can help prevent P2P crypto scams and protect my assets?
In most cases, scammers exploit users' trust by requesting verification codes, QR scans, or other sensitive data under false pretenses. By understanding how these scams operate and taking preventive measures, you can protect yourself from falling victim to such attacks.Published on 2 Sept 2023Updated on 29 May 20261,466How do I determine my company type and understand which documents I need to prepare?
Learn more about the types of institutions that are supported by us here.Published on 13 Oct 2023Updated on 29 May 2026148How do I supercharge my trading with Alertatron's automated solutions?
Latest data: we capture every chart at the moment that your alert arrives, so you always get to see the most up-to-date information, even on the go.How do I use Altertatron on OKX? Setting up Altertatron on our platform is very simple. There are three main steps: Creating a set of OKX API keys: Visit here to learn more Adding the API keys to Altertatron: Visit here Amazing, you can now send your first test order!Published on 28 Mar 2024Updated on 29 May 20261