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Common scam tactics
These tactics are deliberately designed to create a false sense of urgency and legitimacy, ultimately pressuring users into making financial commitments that result in loss. Example for scammers pretending to be customer service agents from well-known platforms5. Crypto gift scams One of the latest tactics involves scammers using "gifts" or "bonus events" to deceive users into transferring funds.Published on 28 Sept 2023Updated on 29 May 20262,727OKX Learn to Earn: BTC halving 2024 event rules
28 March 2024, 00:00 UTC - 30 April 2024, 23:59 UTCHow do I participate? Read the provided learning materials and answer all the questions in the quiz. Claim your reward after correctly answering all the questions in the quiz. Rewards shall be distributed to your OKX account within 48 hours upon successful KYC completion. Note: before claiming the reward, you must complete the identity verification on your OKX account.Published on 26 Mar 2024Updated on 29 May 20266,677Managing RFQs on the RFQ board
What happens if no one quotes my RFQ before it expires? If no one quotes your RFQ before it expires then the RFQ status will change to "expired" meaning it is no longer available. This may be because your RFQ is more complex than any of our Market Makers are willing to price. Try splitting your RFQ into multiple trades, grouping similar instruments together or submitting an illiquid or otherwise...Published on 30 Jun 2022Updated on 29 May 202619How do I safeguard my Web3 wallet from fraudsters?
Review of Fraudulent Tactics: Tactic 1: Fraudsters share private keys or seed phrases of wallets with assets, claiming they don't have enough TRX for transaction fees and need assistance. Users send TRX as transactions fees into the wallet but discover they can't transfer the wallet assets. Tactic 2: Fraudsters obtain users' private keys or seed phrases and change the signing mechanism without consent.Published on 13 Dec 2023Updated on 29 May 20261,037What should I do during or after a scam?
Acting quickly to report the scam gives you the best chance of limiting further losses.What are the common scam tactics and how do I identify? Find out the common scam tactics in this article.What else do I need to do to trade safely? Stay alert: Be cautious of claims such as 'high returns' or 'inside information', and always verify information through official channels. Protect your privacy: Never share your recovery phrase, private keys, or SMS verification codes with anyone.Published on 11 Mar 2024Updated on 29 May 2026771How do I manage my P2P settings?
While we're doing our best to verify them, sometimes you may encounter malicious people. They try to impersonate our customer support agents to get your sensitive info, such as passwords or verification codes. There are 2 main types of phishing: SMS and email phishing (smishing) that uses various types of text messages. Most often, smishing starts with a message informing you that you received a large amount of funds. Voice phishing (vishing) that uses voice calls.Published on 22 Aug 2023Updated on 29 May 20262,537How do I stay safe from phishing SMS using the name OKX?
These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate. Common scam messages: Messages claiming account issues, reward collection, or security verification designed to lure users.Published on 9 May 2025Updated on 29 May 2026325What can help prevent P2P crypto scams and protect my assets?
Don't be intimidated by scare tactics: don't be alarmed by the scare tactics employed by scammers. Make a habit of gathering screenshots and concrete evidence of your interactions to support your dispute. Don't hesitate to walk away from deals if they're appearing suspiciously. Avoid transacting outside of our P2P platform: P2P crypto scams occur when scammers bypass a platform's escrow system and transact externally.Published on 2 Sept 2023Updated on 29 May 20261,466How do I identify OKX official accounts?
Telegram: if you manage to identify the fake admin according to the identifier, please Block & Report it to @notoscam. Twitter: if you manage to identify the fake admin according to the identifier, please select More > Block & Report.How should I protect myself from being scammed? Protect your privacy. Never share your login credentials, and passwords, and never send assets to anyone who you haven't verified. We always send out notifications for any events users may wish to participate in.Published on 11 Aug 2023Updated on 29 May 20265,386What to do in the event of a trade error
The best thing to do is to reach out to your counterparty to start discussing a resolution as soon as you can. OKX cannot invalidate any trades done OTC with another user, the only way to solve a trade error is to agree with your counterparty about how to best proceed.Published on 30 Jun 2022Updated on 29 May 202697How do I activate my Pay?
To ensure the best security and reliability, we strongly recommend using the native passkey management tool called Passwords to create, store, and manage your passkeys. Learn more about Pay Passkey here.Published on 16 Sept 2025Updated on 29 May 20261How do I enable allowlist? (web)
For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024.How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now.Published on 14 Aug 2023Updated on 29 May 2026419OKX x McLaren NFT Sweepstakes Terms & Conditions
Entry Periods: The Sweepstakes starts on 7 June 2024 and ends on 23 December 2024. The Sweepstakes is divided into 16 entry periods, each one of which corresponds with a race McLaren Racing’s 2024 season, starting with the Canadian Grand Prix, plus an additional 17th post-season entry period (each, an “Entry Period”). Click here for a current schedule.Published on 25 Apr 2024Updated on 29 May 2026607How do I secure my account after detecting unusual activity?
If your previous device may be compromised, it’s best to use a secure device for any account recovery or checks to reduce the risk of unauthorized access.Published on 21 Mar 2025Updated on 29 May 202634OKX x McLaren: Digital Collectibles FAQs
The Race Rewind collection offers 24 digital collectibles, one for each Formula 1® race in 2024. Collectibles come in three types: Classic, Rare, and Ultra-Rare. Rare or Ultra-Rare collectibles grant prizes like merchandise and experiences, alongside the digital collectible ownership. At the 2024 season's end, one last collectible will be released. To claim it, you need a collectible of any rarity from each race.Published on 5 Jun 2024Updated on 29 May 20266