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How do I reverse my trading position with one tap?
Reverse option on the app Reverse option on the web Review the order details Confirm the reversal at the order details pop-up on the app Confirm the reversal at the order details pop-up on the web Confirm to instantly reverse your position The system will automatically close your current position and open a new one of the same size in the opposite direction. Note: Use it when you anticipate a market reversal or want to switch sentiment quickly.Published on 5 Jul 2025Updated on 6 Apr 202610How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on 28 Nov 2024Updated on 10 Sept 202512How do I identify OKX official accounts?
Copy the Discord invitation link to verify the validityReddit Go to the Reddit page, copy the page link. Open Reddit community and copy the Reddit link that you want to verify Go to our channel verification to verify the page link. You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.Instagram To verify the official pages: Verify official page: go to the page and copy the Instagram page link.Published on 11 Aug 2023Updated on 8 May 20265,376What onboarding information is required for a privately owned company?
As part of our due diligence checks for regulatory purposes, OKX will require key roles of your company and the authorized user (if different from the key roles) of your institutional account to provide identity verification information during the institutional verification process.Published on 13 Oct 2023Updated on 12 Feb 2026281What should I do if my withdrawal isn't successful?
The platform will reverse the withdrawal operation, and the funds will be returned to your account. Withdrawn to the Wrong Address with Confirmed Block If you used the wrong receiving address during the withdrawal, and the block has been confirmed, it indicates that your withdrawal has been successfully sent. Due to the irreversibility and anonymity of blockchain transactions, we can't reverse it, and we can't determine the source of the address.Published on 17 Oct 2024Updated on 29 Mar 2026254How can I get my project listed on OKX?
Include short bios of key team members highlighting: Relevant experience Roles and responsibilities Notable achievements A strong team builds trust.Is financial transparency important? Yes. Share information about: Funding sources Capital allocation Investor backing Transparency improves credibility.Should I provide updates during the process? Yes.Published on 16 Apr 2026Updated on 6 May 2026Trading Signal Bot FAQs
Can I use the OKX Signal Bot to do one-step reversals (i.e. long to short or short to long)? Absolutely! The OKX Signal Bot fully supports one-step reversals. You don't need to send two separate messages: one for closing an existing position and another for opening a new position in the opposite direction. A single message is sufficient for the bot to intelligently execute the reversal directly.Published on 9 Oct 2023Updated on 27 Apr 2026137Moving funds in Vietnam: Transfer to Exchange and adding from Funding balance
On-chain transfers cannot be reversed if sent to the wrong address or network.FAQs Are internal transfers between OKX Pay and Funding balance free? Yes. No fees apply to transfers between OKX Pay and your Funding balance. Which assets are supported? USDG, USDT, and USDC on X Layer. Why use X Layer for on-chain deposits? X Layer carries zero gas fees for these assets. Other networks (such as Ethereum or Tron) may charge gas fees. Need more help? Contact SupportPublished on 20 Apr 2026Updated on 20 Apr 2026What should I do if my withdrawal was sent to the wrong user ID (UID)?
If you accidentally sent a withdrawal to the wrong user ID (UID) of another OKX user, please note that we can’t directly reverse or recover funds once they’ve been credited to another user’s account. However, there are steps you can take to try and resolve the situation:1. Verify the transaction details Double-check the UID entered during the withdrawal process. Ensure that the withdrawal was completed successfully and credited to the other UID.2.Published on 13 Oct 2025Updated on 27 Jan 202618What should I do during or after a scam?
OKX can't reverse completed transactions. Acting quickly to report the scam gives you the best chance of limiting further losses.What are the common scam tactics and how do I identify? Find out the common scam tactics in this article.What else do I need to do to trade safely? Stay alert: Be cautious of claims such as 'high returns' or 'inside information', and always verify information through official channels.Published on 11 Mar 2024Updated on 8 May 2026747What should I do if I want to withdraw assets that are not supported on other platforms?
You will need to contact the recipient's platform or wallet for assistance in recovering or reversing the transaction.1. If you used a network not supported by the other platform or withdrew an unsupported crypto, you need to contact the other platform or wallet for assistance. Problem scenario: Before withdrawing cryptos, please confirm that the recipient platform or wallet supports the network and address.Published on 8 Apr 2025Updated on 3 Feb 202611Why hasn't my deposit been credited?
Make sure you deposit at least the minimum deposit amount shown on our Deposit page We're unable to process any deposit amount less than the minimum, nor are we able to reverse or refund the transaction.Published on 1 Sept 2023Updated on 3 Apr 202613,888What's OKX Affiliate Program?
You acknowledge that your role as an affiliate or sub-affilate includes engaging and educating your audience in a manner that adheres to the highest standards of integrity and regulatory compliance. Compliance with these obligations is essential to protect both your reputation and OKX’s interests.Published on 27 Sept 2023Updated on 21 Apr 20263,255TradingView Subscription Codes – Terms and Conditions
The Distributor's role is limited to the distribution of these codes to eligible users as part of its campaigns.2. General Terms and Conditions2.1. Acceptance of Terms: All users who receive and redeem these codes are deemed to have read, understood, and accepted these terms and conditions, as well as TradingView's own Terms of Use and policies.2.2. Account Eligibility: Only main OKX SG accounts are eligible for coupon code distribution and redemption.Published on 23 Jul 2025Updated on 17 Nov 2025How do I secure my exchange account?
However, these transactions are final and cannot be reversed, unlike credit card payments. This means if crypto assets are stolen, recovery is almost impossible—making crypto accounts attractive targets for thieves. Without adequate security, an unauthorized user could steal your funds with no chance of recovery. To protect your assets, we offer advanced security features and encourage vigilance against phishing attacks, which are among the biggest threats to crypto users.Published on 12 Jun 2024Updated on 8 May 20261,332