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How do I supercharge my trading with Alertatron's automated solutions?
Chart capture High resolution captures: get a high quality HD image of almost any public chart or site and forward it on to your phone via Telegram or Discord. Latest data: we capture every chart at the moment that your alert arrives, so you always get to see the most up-to-date information, even on the go.How do I use Altertatron on OKX? Setting up Altertatron on our platform is very simple.Published on 28 Mar 2024Updated on 29 May 20261What should I do if I mistakenly withdraw crypto via the wrong network?
Enter the amount and select Next to review your send details and select Confirm to complete the process of retrieving the assets Review your send details Note: When you send crypto from OKX wallet, ensure you have sufficient OKB as transaction fees. OKX Web3 wallet supports EVM and follows the same generation rules of public key and private key, so the address, private key, and seed phrase are universal in OKX Web3 wallet and ETH wallet.Published on 17 Mar 2023Updated on 29 May 20265,893X Layer upgrade and OKT/OKB asset handling FAQ
X Layer is a public blockchain, decentralized public blockchain launched by OKX. It isn't a sub-chain or dedicated chain of the OKX exchange. Anyone can deploy projects on X Layer. OKX doesn't endorse, guarantee, or take responsibility for any third-party projects deployed on X Layer. Using decentralized public blockchain projects involves risks. Please refer to the X Layer ecosystem risk disclosure and participate cautiously.Published on 13 Aug 2025Updated on 29 May 202630Why haven’t I received a reply from the blockchain project team?
If you contacted a blockchain project team such as Ethereum and Bitcoin directly and didn’t receive a reply, please note that these projects are independent, public blockchain networks and aren't operated or managed by us. Each blockchain functions as a decentralized system, meaning there's no central support team responsible for individual user requests.How does OKX work with different blockchain networks?Published on 17 Oct 2025Updated on 29 May 202614How do I verify my identity with Singpass?
to proceed to the next phase Complete your Singpass authentication process by selecting NextFace authentication process on OKX platform You'll be prompted to take a selfie, select Next Proceed to the selfie process to verify your account Take selfie for verification, wait up to 2 minutes to get the result Hold the phone still once you've got your face fully in the capture area Select Continue at the home page to proceed Continue to the identity validation page to confirm your detailsValidate yourPublished on 13 Sept 2024Updated on 29 May 20266How do I remove my debit or credit card?
Tap Select next to your card info, then select Manage. OKX web deposit page with Visa/Mastercard and Select option Tap the remove icon next to the card you want to remove. OKX web deposit from panel with saved card and remove option Select Remove to confirm.On the app Open your OKX app and go to Deposit. Follow the instructions to select your cash or crypto currency. Select Visa/Mastercard. Select From to see all your available cards.Published on 21 Apr 2026Updated on 30 Apr 20261OKX ZERO Trading Fees event FAQs
After trading $100,000 and using up the existing rebate card balance, you will receive the next 100 USDT rebate card within 20 minutes - up to a maximum of 2,000 USDT trading fee rebate per user.9. How do I use the fee rebate card? The rebate cards will be credited in nominals of 100 USDT each. When a trading fee is incurred and paid, OKX will deduct the equivalent amount from your rebate card and credit it to your funding account the next day.Published on 6 Jul 2023Updated on 29 May 202638How do I change my login password?
Make sure the message wasn't blocked or filtered by your phone or carrier.Page is unresponsive or “Next” can’t be clicked This's usually caused by network delay or a temporary system issue. Refresh the page or try again later.Can’t receive verification codes (phone, email, or authenticator) If you can’t receive verification codes, or your phone number, email, or authenticator app is no longer available, see these articles: How do I reset Two-factor authentication (2FA)?Published on 22 Aug 2023Updated on 5 Jun 202619,726What do I need to do when I change my country of residence?
Rest assured, all your account statements and data will remain available to you.Guide B Follow on screen instructions and select Next before selecting your new country/region of residence and confirming it, similar to Guide A You'll be redirected to a page detailing what you need to complete Next, you'll be redirected to a guide page and you have to complete the relevant tasks, if applicable You'll then be asked to verify your identity again, similar to Guide A Upon successful identity verificationPublished on 10 Apr 2025Updated on 4 Jun 2026652How do I update my authenticator app?
Select user center on main page Follow the on-screen instructions and select Next. Complete the two-factor authentication (2FA) verification. You'll receive an email/SMS confirmation upon changing authenticator app successfully. Note: Follow here if you aren't receiving the SMS code and here to reset Two-factor authentication (2FA)Web Go to the Profile icon and select Security. Find Security on the Profile page Find Authenticator app and select Change.Published on 1 Aug 2024Updated on 29 May 2026209What's Satoshi test and how do I complete it?
Two options are available for the first step of withdrawal verification; select the appropriate one for you Select Next to begin the Satoshi test verification flow. Selecting Next will bring you to the start screen of your verification flowThe Satoshi test verification process begins Be mindful of the time limit to complete the Satoshi test. The countdown begins once you select Start verification.Published on 28 May 2024Updated on 29 May 202667How do I verify OKX's ownership and balance of the wallet address?
You can also obtain the public API from OKLink to verify the address balance published by OKX.Published on 26 Sept 2023Updated on 29 May 20261,004How do I update my login password?
notification will be sent out once the change is successfully made Note: the withdrawal function will be unavailable for 24 hours if you log in with new devices after you have changed the login passwordI forgot my login password Go to Login page and insert your phone number or email address and select Forgot your password Select Forgot your password after inserting your phone number or email address Enter your phone number or email address and select Confirm Fill in the below information and select NextPublished on 22 Aug 2023Updated on 2 Jun 202630How do I change my authenticator app?
Enter your account on log in page, select Next. Select Forgot your password on enter password page and Confirm your phone/email. Select Continue and you'll be prompted to verify your 2FA. If you're unable to verify via phone/email/authenticator app, select Unable to verify? > Reset authenticator method > Select one or more authentication methods you've lost access to or want to reset.Published on 11 Sept 2023Updated on 29 May 20264,428What's Smart Arbitrage bot and how do I use it?
Insert your investment amount or add to your available amount via several deposit methods Once all set, select Create to proceed to the next phase A new pop-up will appear with the investment details before you proceed to the Order Confirmation page, select Confirm to proceed Now that the trade is successful, there'll be a page with the option to select Check the details or Explore more strategiesHow do I stake with Smart Arbitrage?What's staking?Published on 22 Aug 2024Updated on 29 May 2026107