Note: For Lightning network, you can select Lightning on the Network selection page, which will display the minimum deposit amount.

If the deposit amount is less than the minimum amount displayed, the funds will not be credited, nor will they be refunded.How can I find the minimum deposit amount?On the App Launch the OKX app, select Assets at the main menu, then select Deposit Search for the token you want to deposit Choose the appropriate network.

You can now use GrabPay to buy crypto instantly on our platform—via app and web.How do I own a crypto with GrabPay?

You can apply for VIP status if you meet either of the following conditions: Maintain account assets of 100,000 USD or more, or Reach a total trading volume of 1,000,000 USD or more in the past 30 days. After upgrading to VIP status, you can enjoy lower, preferential fee rates. For detailed VIP levels and fee standards, please refer to the trading fees page.

When can I expect an update? After the OKX team receives your information, we'll review it within four hours. You can track the appeal status in the OKX App by going to P2P Trading > Profile > Account Restriction Dispute.4. I need help providing some information requested in the email from OKX. What should I do? Please refer to the required information and documents, and submit via OKX app > P2P trading > Profile > Account restriction dispute5.

You can refer to the instructions in the official Apple support documentation here to add your Visa or Mastercard to Apple Wallet.2. Why can’t I use Apple Pay to buy crypto? Apple Pay is only available on iPhones and other Apple devices, and it's currently limited to verified Singapore users. If you're using an unsupported device or haven't completed identity verification, Apple Pay won’t be shown as a payment option.3. What payment methods can I use with Apple Pay?

If you want to find out how you can buy crypto with Apple Pay, visit here.

Where can I view past purchases I've made with debit or credit cards? You can find your order: On the web: Buy crypto > Express Buy > Order history On the app: select Portfolio > Transactions > filter Buy type Web: order history on the express buy page App: transactions on the Portfolio page

You can view and manage your bots on the Bots page. 2.2. Options and parameters Crypto allocation: You can choose the crypto assets from the Recurring buy bot, either a single-pair or multi-pairs up to 20 assets. The Recurring buy bot will proportionally invest using the allocation parameters in each period. Frequency: The frequency of each Recurring buy cycle. You can pick to buy in daily, weekly or monthly manner.

Why can't I take screenshots on the desktop app? If you're unable to take screenshots in the desktop app, you may right-click on an empty area of the desktop app and enable screen sharing protection.Other issues If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage.

What should I do if I’m scammed in a C2C trade and the other party refuses to refund? During a P2P trade, if you encounter a dispute such as limited buying attempts, the other party not releasing tokens or the other party paid using a non-verified account etc, you can submit an appeal for the order. Within 72 hours of order creation, please tap the self-service appeal link, select the relevant order, and upload supporting evidence such as payment screenshots.

This feature is especially beneficial in fast-paced market conditions, where timing is crucial, as it ensures that you can quickly react to price movements and execute your trades without delay. There are two types of Quick Order options available to cater to different trading styles and preferences: the Floating window and the Plus button.

How you access the management part of Recurring buy on Exchange mode How you access the management part of Recurring buy on Simple mode4. Where can I view my past orders for recurring buy plan? You can view past orders from your transaction history. Once you create a recurring plan, we'll execute your orders on your set schedule, and each order will appear separately in your transaction history.5. What if I don't have enough balance for my next recurring buy order?

These bots offer various advantages that can enhance trading strategies and potentially increase portfolio growth. For more details, visit here.What are recurring buy trading bot? We offer a variety of automated trading functions as part of our trading bot, including recurring buy. It allows you to automate regular purchases for up to 20 different digital currencies, select the time, frequency, amount, and relative percentage asset allocation of the purchases.How do I set up recurring buys?

Why am I seeing a subset of crypto on Buy/Sell crypto list when buying with my cash balance? The list of cryptocurrencies available on the Platform only includes those that are currently supported. If you wish to access more crypto pairs and trading functions, you can navigate to Spot Trade.4. After buying with my cash balance, where can I view the crypto I purchased?