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Scheduled Maintenance Notice – March 20, 11:00 - 11:30 PM PST
Maintenance Window: March 20, 2026 | 7:00 AM – 7:30 AM UTC (2:00-2:30 AM EST / 11:00 - 11:30 PM PST) During this 30-minute window, the following features will be temporarily unavailable: Deposits and withdrawals Balance and billing queries New Trading Bot (Spot Grid Bot, Spot DCA Bot, Recurring Buy, Smart Portfolio) creation First trades on newly created accounts Certain advanced order types All other platform functions will remain available during this time and all affected services will be automaticallyPublished on Mar 16, 2026Updated on Mar 17, 2026AnnouncementsHow to Trade Event Contracts and Settlement Logic
For BTC events: https://www.okx.com/markets/index/btc-usdt For ETH events: https://www.okx.com/markets/index/eth-usdt Item Description Time Window 1 minute before expiration (e.g., if the event expires at 18:30 UTC+8, the pricing window is 18:29:00–18:29:59 UTC+8) Data Points 1 index price per second; 60 data points in total Settlement Price Arithmetic average of all index prices within the window e.g.: If it expires at 11:45, it uses the opening price of the 1-second candlestick from 11:44:00 toPublished on Apr 8, 2026Updated on Apr 16, 2026Product documentationHow do I turn on the quick order feature?
There are two types of Quick Order options available to cater to different trading styles and preferences: the Floating window and the Plus button. The Floating window provides a customizable interface that can be moved around your screen, allowing you to place orders without disrupting your main workspace. This option is ideal for those who prefer flexibility and want quick access to trading functions while keeping their focus on market charts and other important data.Published on Oct 23, 2024Updated on Sep 10, 2025FAQ16Get started with Orbit livestream
Select the End stream button above the streaming window. The end stream button can be found above the streaming window. Note: If you end your livestream on your external streaming service, it will only pause your livestream on Orbit. At any time, if your livestream is paused for 10 minutes, it will automatically end.Published on Jan 5, 2026Updated on Jan 29, 2026Product documentationTradeback voucher FAQ
If you activate a new voucher, your currently activated voucher will be de-activated. De-activated vouchers can no longer be used. Select the Activate button to activate your voucherHow do I check which trades are eligible? In each tradeback voucher, click on the Information icon (i) to check the voucher details. In the Voucher details section, we display the eligible trading products and base currencies.Published on May 8, 2026Updated on May 8, 2026FAQSatoshi test FAQ
You'll not need to perform the test again during this period unless you change your withdrawal address or upon the expiry of the verification.11. What should I do if I encounter the error message "We can't support verification for the TON network"? Currently, the Satoshi test does not support the TON network. If you encounter this issue, you have two options: Change the withdrawal entry point to "Exchange or platform."Published on May 28, 2024Updated on Oct 15, 2025FAQ42How can I do spot trading with the Jupyter Notebook?
You can run a Jupyter Notebook server on Windows, Mac OS or Linux. This tutorial provides a pretty comprehensive guide on how to get a Jupyter Notebook up and running.2. How can I install the python-okx package? Once you start running a Jupyter Notebook, you can install the python-okx package by simply running the pip install python-okx in the notebook or in a terminal (or via command prompt for Windows):3. How can I create API keys?Published on Sep 29, 2023Updated on Sep 10, 2025FAQ554How do I verify OKX's ownership and balance of the wallet address?
Open the terminal program Mac system: Terminal Windows system: Command Prompt Run the command and locate the directory of the downloaded folder. In our case, enter the command cd ~/Downloads/proof-of-reserves Enter the following command in terminal (The file name can be replaced with another file that needs validation) Mac: .Published on Sep 26, 2023Updated on Jan 26, 2026FAQ1,001How do I set up wallet release for my DEX trading wallet?
Software installation pop-up (Windows): close any pop-ups prompting you to install additional software.Published on Sep 24, 2025Updated on Nov 17, 2025FAQ1How do I register an account on OKX?
Download options are available for Windows and macOS.Published on May 23, 2024Updated on Apr 27, 2026FAQ27,644How do I use the chart trading layout?
Go to your workspace > Select More > Delete > Confirm After selecting a workspace, you can modify its templates and enable/ disable widgets such as Trading data, Markets and data window and Top movers etc. Open your workplaces on the trading page On the App: 1. Tap Trade and select the trading style 2. Tap the three dots > Settings > Interface 3. You can choose different styles for displaying chart positions (Top, Bottom or None)How do I unhide the candles chart? 1.Published on Jan 29, 2024Updated on May 8, 2026FAQ1265% Deposit Match Campaign - Terms and Conditions
Once the user completes 90 eligible days within the 180-day window, the reward will be unlocked and made available for trading and withdrawal. Example: If a user completes their 90th qualifying day on April 10th 2026, their reward will be unlocked on that date. Each tier is tracked independently. Users may unlock greater reward amounts if they reach and maintain higher tiers later within the campaign window.Published on Dec 1, 2025Updated on Dec 1, 2025FAQ2What is the New User Full Rebate Program?
Reward Claiming Users must manually claim their daily reward via the Program landing page or Campaign Center within the specified claim validity window. Unclaimed rewards past the claim validity window will expire and cannot be recovered. Upon rewards claiming, a lock-up period applies before the reward becomes usable. The lock-up duration will be set out on the Program landing page.6. What is the reward validity and lock-up period for the New User Full Rebate Program?Published on Mar 16, 2026Updated on May 9, 2026FAQ3What's OKX Security Assistant?
OKX Security Assistant is an application developed by our security team to protect our Windows users, prevent virus and trojan attacks, and safeguard user assets. When you receive a risk alert from OKX Security Assistant on a Windows device, it indicates that the current device environment may pose threats to your account and asset security.Why did I receive a risk alert from the OKX Security Assistant?Published on Jan 15, 2026Updated on Feb 13, 2026FAQ34How do I modify TP/SL?
Select Add under the TP/SL column Select the Add option under TP/SL to modify the position Modify TP/SL levels: A window will pop up, allowing you to set new TP/SL levels Enter your desired TP/SL price Fill in the TP/SL trigger price before confirming Select Confirm to save the changes Review and confirm: Double-check the modified levels to ensure they're set correctly Confirm your changes by selecting ConfirmWhat are the tips for setting TP/SL?Published on Jun 13, 2024Updated on Sep 10, 2025FAQ34