In the event of any discrepancy or ambiguity between different language versions of event rules, settlement conditions, and related descriptions, the English version shall prevail. Users are advised to review the English-language event rules before trading.

Where any discrepancy arises between the translated versions and the original English version, the English version shall prevail.

The session will be conducted in English. Please have your original identification document ready for verification during the video call session (photocopies are not accepted). Note: in some cases (e.g., lost or stolen card reports), you might be asked to confirm that the card is still in your possession. Keep your camera switched on and ensure you are in a quiet environment throughout the call.

Transferred Out, with Block Confirmation When your withdrawal status shows "Transferred Out" and there's a record of the block confirming the transaction to that address, it means the withdrawal has been completed on our platform, and the assets have been sent out. Transactions that have been sent to the blockchain are irreversible and can't be retracted.

If there's no label on your passkey, it means the passkey is currently limited to Exchange only transactions and can't be used for DEX.

This means that even if the assets have been transferred from the withdrawal side, the receiving platform or wallet may still require a certain number of block confirmations before the assets are credited, resulting in a temporary delay in the crediting of assets. Solution: Once your withdrawal status is marked as "Withdrawing" or "Transferred Out," it means the assets have left the OKX platform.

Each chain uses its own cryptography, which means each chain speaks its own "language". For most cryptocurrencies, OKX will automatically select the correct network, but for some, you'll be given the option to choose from a number of different network options. For those assets that prompt you to select a network, you must select the correct network. Selecting the wrong network could mean losing your funds.

Each blockchain functions as a decentralized system, meaning there's no central support team responsible for individual user requests.How does OKX work with different blockchain networks? We connect to multiple blockchain networks — including Ethereum, Bitcoin, and others — to support deposits, withdrawals, and on-chain transactions.

What do "Network scope" and "Token scope" mean when I add an address? These new options give you more flexible and secure control over your withdrawal addresses. Network scope (for EVM addresses): Choose "All EVM networks" to use the address across all EVM-compatible networks, or "Single EVM network" to restrict it to one specific EVM network.

In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.

In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.

In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.

In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.

In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.

In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.