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ALL-IN Campaign terms and conditions
All applicable taxes, costs, and additional expenses associated with the acceptance and use of the prize are the sole responsibility of the Campaign prize recipient. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of the reward are the sole responsibility of the individual reward recipient.Published on Aug 18, 2025Updated on May 29, 20261Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet,...Published on Oct 17, 2024Updated on May 29, 20262,031How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on Nov 28, 2024Updated on May 29, 202612Common scam tactics
Romance scam leading to investment or job scams These scams — also known as "pig butchering" scams — all start the same way: a stranger builds a relationship with you before asking for money. They contact you on social media, a dating app, or a messaging platform and take time to earn your trust. Once they have it, they introduce an opportunity.Published on Sep 28, 2023Updated on May 29, 20262,726Why is my account restricted and what should I do?
To close the outstanding positioning in your account, please follow the prompts on the App or web page.Close all at market price Based on your own needs, you may choose to close all positions at market price by selecting the Close All at Market Price button above your position and selecting Confirm / Cancel as prompted on the page.On the App Select the position > Positioning and Assets Go to Positions & Assets and select Close all Select Close All at Market Price > Confirm to close all positionsPublished on Feb 27, 2026Updated on Jun 4, 2026967Address type upgrade FAQ
Network scope (for EVM addresses): Choose "All EVM networks" to use the address across all EVM-compatible networks, or "Single EVM network" to restrict it to one specific EVM network. Token scope: When you select a single EVM or non-EVM network, you can further choose "All tokens" (withdraw any token on that network) or "Selected token" (restrict withdrawals to a specific token only).Published on Aug 26, 2025Updated on Jun 5, 2026859What are sanctions?
By far not all countries apply the same sanctions, and sanctions do not only attach to activities within a country’s borders. If there is one thing sanctions have in common, it is that breaches are often serious and accompanied by fines or incarceration. OKX must comply with sanctions regulations in all jurisdictions where we operate or are directly regulated, including the USA, Canada, Europe, Singapore, Japan, and Hong Kong.Published on Sep 1, 2024Updated on May 29, 20263Spin the wheel terms and conditions
All rights reserved.Published on Feb 5, 2026Updated on May 29, 202612US Christmas Crypto Gift Campaign
All rights reserved.Published on Dec 24, 2025Updated on May 29, 2026OKX Learn to Earn: BTC halving 2024 event rules
All rights reserved.Published on Mar 26, 2024Updated on May 29, 20266,677OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
All rights reserved.Published on Dec 26, 2023Updated on May 29, 20264,136How do I publish or subscribe to a signal on Signal Marketplace?
alert message in Trading View and select Publish signal Select Publish signal to proceed to the next phase Fill in all details and select Publish signal Complete your details to publish your signal You've completed all the steps to publish a signal.Published on Mar 12, 2024Updated on May 29, 202645How do I track my assets when trading in Spot and Futures mode?
Update your display on the Positions & assets type visibility according to your preference Note: The total number of positions across all types, along with the number of results matching the filter criteria, can be displayed simultaneously. Your settings will be retained even when you reopen the app.Published on Oct 23, 2024Updated on May 29, 202620US Holiday Campaign - Terms and Conditions
All applicable taxes, costs, and additional expenses associated with the acceptance and use of the rewards are the sole responsibility of the applicable campaign or program reward recipient. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of the reward are the sole responsibility of the individual reward recipient.Published on Nov 6, 2025Updated on May 29, 2026OKX Trading Rebate Card - Terms and Conditions
Unless otherwise defined herein, all capitalised terms used shall have the same meanings ascribed to them in the Site Terms. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of the reward are the sole responsibility of the individual reward recipient.Published on Oct 9, 2023Updated on May 29, 2026384