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OKX ZERO Trading Fees event FAQs
Your referred friend will receive an instant rebate fee card when they sign up and join the Zero Trading Fees activity now.7. I've fulfilled the requirements but have yet to receive my rebate card If you have successfully enrolled in this promotion, there would have been a prompt to confirm successful participation at point of enrolment and the button will now display Joined.Published on Jul 6, 2023Updated on May 29, 202638What is trigger order?
Once that price is reached, we automatically place the order on your behalf — no need to watch the market yourself.How is a trigger order different from an instant buy or sell? An instant buy or sell executes immediately at the current market price. A trigger order stays pending until the market reaches your trigger price, at which point we executes it.Published on May 8, 2026Updated on May 29, 2026Pay FAQ
Here’s a simple guide for you to make a payment on OKX app: Go to Pay on the bottom navigation menu in Simple mode Select the green arrow button and select and Pay any contact option from the main menu Enter the amount you'd like to pay Select the recipient by their name, phone number or email address Review the transaction details and click the Pay button to proceed5. How do I receive payments on Pay?Published on Feb 11, 2026Updated on May 29, 2026Where do I find limits, fees and processing time details for cash deposit?
We also recommend using the 'Copy' button function to accurately copy the bank information from the deposit instructions before making your transfer. For more details about cash deposits and withdrawals, check out: Cash deposit Cash withdrawalPublished on Apr 14, 2026Updated on May 29, 2026How do I turn on the quick order feature?
Work on your preferred details as available on the Floating window menu The Plus button offers an even simpler and more intuitive approach, appearing directly on your screen for one-click access to order placement. This minimalistic option is perfect for traders who value speed and simplicity, enabling them to execute trades swiftly without navigating through multiple menus. Move the Plus button effortlessly on the trading pageHow do I turn on quick orders?Published on Oct 23, 2024Updated on May 29, 202617Introducing USD deposits and withdrawals
Fees and processing times Payment method Currency Channel Deposit Fees Withdrawal Fees Processing Time Local bank Transfer USD Domestic wire transfer N/A $30 Up to 3 business days, depending on your sending/receiving bank Bank transfer (ACH) N/A N/A Deposits are instant. However, they may be on hold for a brief period of time before they can be withdrawn Withdrawals may take up 3 business days* Note: Business day refers to the local business day of the currency country.Published on Feb 14, 2025Updated on May 29, 202613Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
In this case, please click the Get help button below to submit feedback and contact our support team. If you're having issues with your tag/memo, click the button below. Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.Published on Aug 22, 2023Updated on May 29, 2026417How do I buy crypto with Apple Pay?
Although Apple Pay enables instant crypto purchases, some purchases may be subject to a temporary withdrawal hold as part of our security protocols.6. My Apple Pay transaction was declined, but I still see money deducted. When will I get my refund? For declined transactions, your bank may place a temporary hold on the amount when the payment attempt is made. These funds are usually released automatically within a few days, depending on your bank’s processing time.Published on Jul 22, 2025Updated on May 29, 20261How do I freeze my account? (web)
Self-service tool For quick access, click the button below: Once you freeze your account, you won't be able to log in or register using the same email/phone/personal identity information.Published on Aug 22, 2023Updated on May 29, 2026406What should I do if I forget to fill in tag/memo?
If you're having issues with your tag/memo, click the button below. Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.Published on Oct 15, 2024Updated on May 29, 2026116How do I freeze my account? (app)
Self-service tool For quick access, click the button below: Once you freeze your account, you won't be able to log in or register using the same email/phone/personal identity information. However, if you decide to unfreeze the account, you can unfreeze it by completing security authentication (Phone authentication, Email authentication and Authenticator app).Published on Jul 11, 2024Updated on Jun 2, 20267How does fast redemption work?
Follow these steps to redeem your Onchain Earn products: Log in to your OKX account Visit Assets > Earn Follow the steps below based on the product type: For liquid staking crypto: View Your liquid staking tokens option and select BETH/OKSOL Select the Redeem to ETH/SOL button Select ETH/OKSOL redemption as your redemption method Enter the amount you wish to redeem and select Continue Confirm your redemption For other products: Choose the Onchain Earn order you wish to redeem Select the Redeem buttonPublished on May 8, 2025Updated on May 29, 2026201How to withdraw, trade and stake WLD tokens on OKX wallet?
Select and hold the Hold to send button. Hold the button to send the token You will receive the Order Successful notification once it's completed. Successful notification of your transactionHow do I trade WLD tokens on OKX Wallet? Follow these tutorials to start trading on OKX Wallet: OKX DEX User Guide (App) OKX DEX User Guide (Web) Make sure you have Op_ETH for gas fees for both trading and staking.Published on Jul 28, 2023Updated on May 29, 2026103Where do I find limits, fees and processing time details for cash withdrawal?
While we offer many cash withdrawal methods that are instant, some can take up to 5 business days depending on the type. When selecting a withdrawal method, you'll always see the processing time. The processing time as shown on the withdrawal method selection for the app The processing time as shown on the withdrawal method selection for the web For more details about cash deposits and withdrawals, check out: Cash deposit Cash withdrawalPublished on Apr 14, 2026Updated on May 29, 20261How do I update my authenticator app?
Self-service tool For quick access, click the button below:I can log in to my accountApp Open the OKX app and select the Main Menu in the upper left corner. Select Profile and settings > Security > Authenticator app > Change authenticator app. Select user center on main page Follow the on-screen instructions and select Next. Complete the two-factor authentication (2FA) verification. You'll receive an email/SMS confirmation upon changing authenticator app successfully.Published on Aug 1, 2024Updated on May 29, 2026209