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How do I reverse my trading position with one tap?
Reverse option on the app Reverse option on the web Review the order details Confirm the reversal at the order details pop-up on the app Confirm the reversal at the order details pop-up on the web Confirm to instantly reverse your position The system will automatically close your current position and open a new one of the same size in the opposite direction. Note: Use it when you anticipate a market reversal or want to switch sentiment quickly.Published on Jul 5, 2025Updated on Apr 6, 202610How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on Nov 28, 2024Updated on Sep 10, 202512How do I identify OKX official accounts?
Copy the Discord invitation link to verify the validityReddit Go to the Reddit page, copy the page link. Open Reddit community and copy the Reddit link that you want to verify Go to our channel verification to verify the page link. You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.Instagram To verify the official pages: Verify official page: go to the page and copy the Instagram page link.Published on Aug 11, 2023Updated on May 8, 20265,376What onboarding information is required for a privately owned company?
As part of our due diligence checks for regulatory purposes, OKX will require key roles of your company and the authorized user (if different from the key roles) of your institutional account to provide identity verification information during the institutional verification process.Published on Oct 13, 2023Updated on Feb 12, 2026281What should I do if my withdrawal isn't successful?
The platform will reverse the withdrawal operation, and the funds will be returned to your account. Withdrawn to the Wrong Address with Confirmed Block If you used the wrong receiving address during the withdrawal, and the block has been confirmed, it indicates that your withdrawal has been successfully sent. Due to the irreversibility and anonymity of blockchain transactions, we can't reverse it, and we can't determine the source of the address.Published on Oct 17, 2024Updated on Mar 29, 2026254Trading Signal Bot FAQs
Can I use the OKX Signal Bot to do one-step reversals (i.e. long to short or short to long)? Absolutely! The OKX Signal Bot fully supports one-step reversals. You don't need to send two separate messages: one for closing an existing position and another for opening a new position in the opposite direction. A single message is sufficient for the bot to intelligently execute the reversal directly.Published on Oct 9, 2023Updated on Apr 27, 2026137Moving funds in Vietnam: Transfer to Exchange and adding from Funding balance
On-chain transfers cannot be reversed if sent to the wrong address or network.FAQs Are internal transfers between OKX Pay and Funding balance free? Yes. No fees apply to transfers between OKX Pay and your Funding balance. Which assets are supported? USDG, USDT, and USDC on X Layer. Why use X Layer for on-chain deposits? X Layer carries zero gas fees for these assets. Other networks (such as Ethereum or Tron) may charge gas fees. Need more help? Contact SupportPublished on Apr 20, 2026Updated on Apr 20, 2026What should I do if my withdrawal was sent to the wrong user ID (UID)?
If you accidentally sent a withdrawal to the wrong user ID (UID) of another OKX user, please note that we can’t directly reverse or recover funds once they’ve been credited to another user’s account. However, there are steps you can take to try and resolve the situation:1. Verify the transaction details Double-check the UID entered during the withdrawal process. Ensure that the withdrawal was completed successfully and credited to the other UID.2.Published on Oct 13, 2025Updated on Jan 27, 202618US New User Promotion Terms and Conditions
Excluded transactions may include, but are not limited to, (a) certain fiat-to-stablecoin trades and their reverse pairs and (b) certain stablecoin-to-stablecoin trades and their reverse pairs. OKX reserves the right to update the list of excluded trading pairs at any time without prior notice. The rewards are offered in a multi-tiered structure: Complete advanced identity verification approval to receive the amount of cryptocurrency specified in the offer.Published on May 16, 2025Updated on May 4, 20267How do I buy crypto and earn rewards?
Failed payments: if a payment is canceled or reversed, that day’s progress will be removed. If this happens after you get your reward, the reward may be taken back. Opting in late: if you don't opt in to the campaign by February 16, you'll not be eligible for any of the rewards.When will I get my BTC? Your rewards will appear in your account shortly after you earn them. They’ll be available to trade or withdraw after 60 days.I opted-in and made a purchase, but I still don't have my rewards.Published on Dec 29, 2025Updated on Jan 29, 20263What should I do during or after a scam?
OKX can't reverse completed transactions. Acting quickly to report the scam gives you the best chance of limiting further losses.What are the common scam tactics and how do I identify? Find out the common scam tactics in this article.What else do I need to do to trade safely? Stay alert: Be cautious of claims such as 'high returns' or 'inside information', and always verify information through official channels.Published on Mar 11, 2024Updated on May 8, 2026747What should I do if there is a payment due for my ACH deposit?
An ACH return occurs when a deposit from your bank to your OKX account is reversed because it could not be completed. This can happen for several reasons, such as insufficient funds in your bank account, an incorrect account number, or your bank blocking the transaction. When this occurs, OKX requires you to pay back the outstanding balance. App: example of warning page when there's insufficient funds Web: example of warning page when there's insufficient funds2.Published on Sep 29, 2025Updated on Mar 13, 20261What should I do if I want to withdraw assets that are not supported on other platforms?
You will need to contact the recipient's platform or wallet for assistance in recovering or reversing the transaction.1. If you used a network not supported by the other platform or withdrew an unsupported crypto, you need to contact the other platform or wallet for assistance. Problem scenario: Before withdrawing cryptos, please confirm that the recipient platform or wallet supports the network and address.Published on Apr 8, 2025Updated on Feb 3, 202611Why hasn't my deposit been credited?
Make sure you deposit at least the minimum deposit amount shown on our Deposit page We're unable to process any deposit amount less than the minimum, nor are we able to reverse or refund the transaction.Published on Sep 1, 2023Updated on Apr 3, 202613,888TradingView Subscription Codes – Terms and Conditions
The Distributor's role is limited to the distribution of these codes to eligible users as part of its campaigns.2. General Terms and Conditions2.1. Acceptance of Terms: All users who receive and redeem these codes are deemed to have read, understood, and accepted these terms and conditions, as well as TradingView's own Terms of Use and policies.2.2. Account Eligibility: Only main OKX accounts are eligible for coupon code distribution and redemption.Published on Jul 23, 2025Updated on Sep 9, 20256