Stay alert: Be cautious of claims such as 'high returns' or 'inside information', and always verify information through official channels. Protect your privacy: Never share your recovery phrase, private keys, or SMS verification codes with anyone. Learn more with additional educational resources located here. Find out how you can avoid modern cryptocurrency scams and how to report them so you can protect yourself and others from falling victim.

However, for security reasons, fund withdrawals will be disabled for 24 hours after making any changes.API To view or delete your APIs: Select the Menu icon on the app > Pull down to access the Toolbar > Select API > Delete any APIs not created by the account owner.Trusted device Visit your Security Center and review Device Management.If you see any unrecognized devices, we recommend removing them immediately to secure your account.Payment method It’s important to keep your payment methods accurate

Why is my account restricted after an ACH return? To secure the platform, your account will be temporarily restricted after an ACH payment failure or ACH return. This means you may not be able to withdraw, or access some features. The restriction will remain in place until you repay the outstanding balance. The 'payback' is simply the process of allowing the user to make a new deposit to cover the amount of the failed transaction and restore full account access.3.

Note: if you forget the cloud backup password, you won't be able to restore the keyless wallet from the cloud.4. Other issues If you can’t tap video verification, complete identity verification on the web first, then return to the app for facial recognition. If you reach the maximum number of attempts, wait 30 minutes before trying again. Make sure your full face is visible and the camera is not blocked.5.

If you need to reset your trading interface, whether to troubleshoot an issue, clear customizations, or simply start fresh, you can quickly restore it to default settings without any hassle. Resetting your interface can be helpful for restoring default settings or ensuring your trading layout is optimized for your needs.

Once redeemed, funds will be returned to your account and you can withdraw immediately. Fixed-term products: If you have ongoing fixed-term products, please contact customer support after the term ends and we'll assist you with redemption and withdrawal.I have outstanding loans. What should I do? Please use the available assets in your account to repay your loans first.

Example: If a user deposits $4,000 during the Deposit Match Campaign Period and another $1,000 after the Deposit Match Campaign Period end date, they will receive a $200 USDG reward for their eligible $4,000 deposit. To qualify for a deposit match, users must opt in by clicking "Join now" during the Deposit Match Campaign Period and complete an eligible deposit.

A position can only be closed at market price and the leverage can't be adjusted after the position opened. A voucher is limited to be used on several specific pages, and will be automatically used after you open a position. A voucher used in a partial fill during an extremely volatile market won't be restored. A contract vouchers is independent from your own funds and can’t be used together with them. Each voucher can only be used once.

Historical returns are not indicative of future returns and past performance is not indicative of future results. OKX is not responsible for any potential losses. Not all products offered in all regions and this activity may be limited or not offered in some markets. Please consult your legal/ tax/ investment professional for questions about your specific circumstances.

If I delete something by mistake, can it be restored? Yes. Click the status and restore it from the deleted process list.What I should keep in mind? When making deposits, withdrawals, or transfers, always verify that the address you enter or paste is correct. If you notice anomalies, stop the transaction immediately and check device security. Trojans and clipboard tampering are common and persistent risk types.

Once you've passed verification, full access to your account will be restored.5. Can I withdraw my funds and convert my tokens when my account is frozen, after the re-verification of my individual account? Yes. Note: if you have any other questions in regards to this process, proceed to our OKX Support Center chatbot to connect with our customer support team through our website or app.

To restore defaults, select Template > Reset to default.FAQCan I use indicators on all chart types? Yes, indicators are compatible with all chart types on our platform.Can I modify the existing indicators? Yes, you can modify pre-existing indicators from the Indicators library to create customized versions that match your preferences.

Historical returns are not indicative of future returns and past performance is not indicative of future results. OKX is not responsible for any potential losses. Not all products offered in all regions and this activity may be limited or not offered in some markets. Please consult your legal/ tax/ investment professional for questions about your specific circumstances.

If no further issues are detected, your eligibility may be restored without any further action required from you.Can I still use other features? Yes, this restriction only affects the specific campaign.

Depending on the scenario, please try the following: If your phone is rooted, you may: restore the phone to an unrooted state, or download and log in to the OKX app on an unrooted device If you're using public wifi with security risks, switch to a private, safe network instead. If suspicious applications are running on your device, scanning and removing malware is recommended.