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Where can I find the minimum BTC amount required for deposits?
Note: For Lightning network, you can select Lightning on the Network selection page, which will display the minimum deposit amount.Published on Oct 15, 2024Updated on May 29, 2026FAQ34Where can I find the minimum deposit amount required for non-BTC?
If the deposit amount is less than the minimum amount displayed, the funds will not be credited, nor will they be refunded.How can I find the minimum deposit amount?On the App Launch the OKX app, select Assets at the main menu, then select Deposit Search for the token you want to deposit Choose the appropriate network.Published on Oct 16, 2024Updated on May 29, 2026FAQ59How do I buy crypto with ACH?
What should I do if I encounter errors during an ACH purchase? If you experience any issues, contact our customer support and provide screenshots to help us assist you faster.5. How can I check my remaining ACH purchase limits? Select the information icon next to your selected payment method to view your remaining ACH purchase limits. If you're wondering how you can buy crypto with debit or credit card, visit here.Published on Apr 25, 2025Updated on Dec 31, 2025FAQ1How can I reduce trading fees?
You can apply for VIP status if you meet either of the following conditions: Maintain account assets of 100,000 USD or more, or Reach a total trading volume of 1,000,000 USD or more in the past 30 days. After upgrading to VIP status, you can enjoy lower, preferential fee rates. For detailed VIP levels and fee standards, please refer to the trading fees page.Published on May 19, 2025Updated on May 29, 2026FAQ70How do I buy crypto and earn rewards?
How do I earn the cash reward? You can earn up to $50 in BTC by following these steps: Opt in to the campaign through the app Buy $100 or more of any eligible crypto to get your first $5 in BTC reward Keep buying $100 or more for 4 more days in a row (total of 5 days) to get an additional $45 in BTC rewardWhat counts as an "eligible crypto" buy? To make sure your purchase counts toward your reward: Buy any coin except stablecoins: this offer excludes stablecoins like USDT, USDC, and USDG.Published on Dec 29, 2025Updated on May 29, 2026FAQ3How do I buy crypto with Apple Pay?
Once added, you can choose Apple Pay as your payment method on our app to buy crypto with that card.Published on Jul 22, 2025Updated on May 29, 2026FAQ1How do I buy crypto with Google Pay?
If you want to find out how you can buy crypto with Apple Pay, visit here.Published on Jul 22, 2025Updated on May 29, 2026FAQ5How do I buy crypto with debit cards?
After the order is completed, where can I view the crypto I purchased? After purchasing crypto with your card, go to the My assets to view your assets.9. Where can I view purchases I've made? You can find your order: On the web: Buy crypto > Express Buy > Order history On the app: select Portfolio > Transactions > filter Buy type Web: order history on the express buy page App: transactions on the Portfolio pagePublished on Sep 13, 2024Updated on Jun 3, 2026FAQ7How can I change my phone number?
Note: You're not allowed to perform withdrawals within 24 hours after you've changed your phone number You can change or reset your phone number, but you can't remove it.Published on Sep 7, 2023Updated on Jun 3, 2026FAQHow can I protect myself from scammers?
What should I do if I’m scammed in a C2C trade and the other party refuses to refund? During a P2P trade, if you encounter a dispute such as limited buying attempts, the other party not releasing tokens or the other party paid using a non-verified account etc, you can submit an appeal for the order. Within 72 hours of order creation, please tap the self-service appeal link, select the relevant order, and upload supporting evidence such as payment screenshots.Published on Aug 21, 2023Updated on Mar 3, 2026FAQ12,257Recurring Buy
You can view and manage your bots on the Bots page. 2.2. Options and parameters Crypto allocation: You can choose the crypto assets from the Recurring buy bot, either a single-pair or multi-pairs up to 20 assets. The Recurring buy bot will proportionally invest using the allocation parameters in each period. Frequency: The frequency of each Recurring buy cycle. You can pick to buy in daily, weekly or monthly manner.Published on Jun 17, 2022Updated on May 29, 2026Product documentationHow do I turn on the quick order feature?
This feature is especially beneficial in fast-paced market conditions, where timing is crucial, as it ensures that you can quickly react to price movements and execute your trades without delay. There are two types of Quick Order options available to cater to different trading styles and preferences: the Floating window and the Plus button.Published on Oct 23, 2024Updated on May 29, 2026FAQ17How do I set up a recurring buy plan?
How you access the management part of Recurring buy on Exchange mode How you access the management part of Recurring buy on Simple mode4. Where can I view my past orders for recurring buy plan? You can view past orders from your transaction history. Once you create a recurring plan, we'll execute your orders on your set schedule, and each order will appear separately in your transaction history.5. What if I don't have enough balance for my next recurring buy order?Published on Jan 23, 2025Updated on May 29, 2026FAQ50How do I buy crypto with my cash balance?
Where can I view purchases that I've made in the past with my cash balance? You can find your order: On the web: Buy crypto > Express Buy > Order history On the app: select Portfolio > Transactions > filter Buy typePublished on Jan 21, 2025Updated on May 29, 2026FAQHow do I use recurring buy trading bot?
These bots offer various advantages that can enhance trading strategies and potentially increase portfolio growth. For more details, visit here.What are recurring buy trading bot? We offer a variety of automated trading functions as part of our trading bot, including recurring buy. It allows you to automate regular purchases for up to 20 different digital currencies, select the time, frequency, amount, and relative percentage asset allocation of the purchases.How do I set up recurring buys?Published on Aug 30, 2024Updated on May 29, 2026FAQ590