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What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
Note: T+1 restrictions cannot be appealed for early unfreezing.Published on Mar 17, 2023Updated on May 8, 20262,888Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 60,000 (~1 BTC) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 3: the user converts his 1 BTC to ETH at the price of 3,000 USDC/ETH. He receives 20 ETH at 17:10 UTC.Published on May 13, 2024Updated on Apr 3, 2026357How can I do spot trading with the Jupyter Notebook?
Learn more on how to access our market data and refer to the code below. 1 import okx.MarketData as MarketData 2 flag = "1" # live trading: 0, demo trading: 1 3 marketDataAPI = MarketData.MarketAPI(flag=flag) 4 result = marketDataAPI.get_tickers(instType="SPOT")print(result)6. How can I read the available trading pairs?Published on Sep 29, 2023Updated on Sep 10, 2025554How do I change my login password?
Self-service tool For quick access, click the button below:On the appI remember my login password Open your OKX app and go to User Center Open User Center page Select Profile and settings, find Security, and select Login password under the Authentication methods section Fill in the below information: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authenticationPublished on Aug 22, 2023Updated on May 8, 202619,653Dual Investment FAQ
If the expiration price of BTC is < $58,000, you'll receive: 10 × (1 + 0.20%) = 10.02 BTC If the BTC expiration price is ≥ $58,000, you'll receive: 10 × 58,000 × (1 + 0.20%) = 581,160 USDT If you choose a Buy low strategy, then the settlement will be as follows: Settlement scenario Settlement amount Settlement currency Expiration price > Target price Subscription amount × (1 + Term rate) Quote crypto Expiration price ≤ Target price Subscription amount × Target price × (1 + Term rate) Base cryptoPublished on Aug 18, 2025Updated on May 5, 20266How do I view Profit and Loss (PnL) and switch PnL display?
1. Open the OKX App, select Assets 2. Select the PnL line chart on the right to expand it. Once expanded, you can view total PnL across different time periods — 1 day, 1 week, 1 month, 6 months, and 1 year. Up to 1 year of cumulative PnLs are available. Select the ">" icon next to PnL to view Spot PnL and Futures PnL separately.Why would I want to switch between PnL value and percentage display?Published on Jul 7, 2024Updated on May 8, 202647Trading Fee Rules FAQ
Trader A (Maker fee: 0.02%; Taker fee: 0.03%) bought 100 contracts of call options (notional is 1 BTC): If trader A is the taker when order filled, so the Trading fee = Min(0.03% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0003 BTC; If trader A is the maker when order filled, so the Trading fee = Min(0.02% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0002 BTC.Published on Mar 22, 2024Updated on Apr 15, 20261,083How long does it take for a deposit to be completed?
OKX completes the deposit process based on the final Layer 1 status and block confirmations. [1 Bundle Verification]: the deposit only requires verification on Layer 2. [2 Bundle Verifications]: the deposit requires verification on both Layer 1 and Layer 2.Blockchain Network Congestion When the blockchain network is congested, transaction confirmation times may be extended, which can delay the deposit arrival time.Published on Oct 17, 2024Updated on Jan 1, 2026430What's Spot DCA (Martingale) bot and how to use it?
Safety orders will be placed when the price changes: 1% = (0 + 1 × 2*0)% 3% = (1 + 1 × 2*1)% 7% = (3 + 1 × 2*2)%, and many more Multiple parameters are available for selection Learn more about other trading bots available here.Published on Nov 13, 2024Updated on Feb 9, 202632OKX Sub-Affiliate link rules
Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.Published on Sep 28, 2023Updated on May 8, 2026662What are crypto-margined futures and USDT-margined futures? What are the differences?
Short position comparison Assuming 1 USDT ≈ 1 USD, when the price of BTC is $10,000: Crypto-margined perpetual futures: Use 0.1 BTC with 10x leverage to short 1 BTC, which is 100 contracts (contract size: $100 per contract). USDT-margined contract (linear contract): Use 1,000 USDT with 10x leverage to short 1 BTC, which is 100 contracts (contract size 0.01 BTC per contract).Published on Mar 20, 2023Updated on May 8, 2026203How do I access my rewards on Pay?
Example 1: New deposit Assume the rewards rate is 5% APR. If you deposit 2,400 USDG at 10:00 on Day 1: Day 2 reward: 0 (the minimum balance on Day 1 was 0) Day 3 reward: 2,400 × (0.05 / 365) Example 2: Adding to an existing balance If you already have 1,000 USDG and add 2,400 USDG on Day 1: Day 2 reward: 1,000 × (0.05 / 365) Day 3 reward: 3,400 × (0.05 / 365)4. How can I pause/opt out? You can pause your rewards at any time, and they’ll stop accruing right away.Published on Apr 28, 2025Updated on Apr 17, 202659What's OKX VIP and how do I qualify for it?
If you meet the requirements for VIP membership, you’ll join our trial program, which gives you the benefits of the tier 1 or 2 above the one you qualify for, up to VIP 6. We’ll review your status every 30 days. If you meet the requirements for a different tier at the time of review, your tier will be automatically adjusted. During the first 30 days, your tier can’t be downgraded. If you fall below the VIP 1 requirements at any trial review, your trial will end.Published on Aug 14, 2025Updated on May 6, 202636How do I secure my MPC wallet?
When you create an MPC wallet, 3 private key shares will be generated: Share 1 : generated by your MPC wallet Share 2 : generated and stored on your device Share 3 : generated by your device, encrypted, and backed up to your device's cloud When you're completing your transaction, you're required to have both Share 1 and Share 2 to generate a complete private key and Share 3 as your backup private key share. 3 private key shares will be generated and stored separatelyHow do I back up my wallet?Published on Aug 22, 2023Updated on Nov 17, 2025430What's the risk and runtime for Smart Picks?
It’s a way to measure the level of risk or exposure in a particular trading strategy.For example: If a strategy fully invests in spot positions, the Delta value is 1, meaning the strategy is directly affected by changes in the asset’s price. A lower Delta (less than 1) means less exposure to market movements, which generally makes the strategy safer or more conservative. A higher Delta (greater than 1) means more exposure to price changes, often through leverage, making the strategy riskier.Published on Sep 26, 2024Updated on Feb 9, 2026272