Regarding languages not offered, these include French, German, Dutch, Spanish, Thai, Japanese, and Portuguese.

Why was my online shopping or food delivery receipt rejected? We’re sorry, but online shopping or food delivery receipts are not accepted as valid Proof of Address documents. Please submit an alternative valid document. What should I do if my bank, credit card, or e-wallet statement does not display my address? Document formats may vary depending on the issuing institution.

addresses for a certain token has surged Change of holding address The number of holding addresses for a certain token has plummeted Smart money buy/sell/sell all Indicates that a smart money wallet recently bought, sold, or completely exited its position in this token.

P2P Price Widget has only recently been introduced to our OKX App. With this update, users can customize their homepage with P2P widgets to track the best offers on the P2P marketplace, featuring a personalized and refined interface.What are the key features that I should take note of?

In recent years, as the blockchain industry has continued to grow, various high-risk trading activities have emerged under the guise of digital asset trading. OKX takes a zero-tolerance approach to such activities and will take action against any users suspected of participating in high-risk trading. At the same time, we continue to enhance our risk control systems to maintain a safe and stable P2P trading environment.

This automated risk check is designed to protect you and OKX from fraudulent activity.The hold may apply to crypto purchased using: A recent bank transfer A recently linked card paymentHow long is the hold? The hold period varies depending on your deposit method and amount. To check when your funds will be released, open the OKX app, tap your held balance, and view the Hold Details page.

Recently, there has been an increase in phishing activities aimed at our P2P users. These scams involve fake emails posing as OKX, particularly around payment and escrow, designed to mislead you into revealing personal details or confirming unauthorized transactions. To ensure your safety, always verify the legitimacy of Emails and Telegram accounts. You can check official contacts through our verified sources OKX channel verification.What are some of the examples of a phishing email?

Recently, there has been an increase in fraud cases involving private (offline) transactions carried out by malicious actors. We reminds all users to remain vigilant, avoid private transactions, and beware of scams. Below are some frequently observed scam methods:1. Fake crypto transactions Scam description: Scammers post fake information on social platforms or group chats, such as “selling USDT at a low price” or “buying crypto at a high price,” to lure users into making private transactions.

If you want to view the average purchase price of your recent spot trades, you can switch to the average cost price.You can go to the Trading page > tap the three dots in the top-right corner > Settings > Spot cost price type > switch between Average cost price and Cumulative cost price.

The last price is the price of the most recent executed trade in the market. It's useful for: seeing recent trade activity charting and short-term market behaviourWhat's index price? The index price is a reference price derived from external spot market sources.

In cases where the same address has been saved under different names, the upgraded entry will use the name of the most recently created or updated address. You can still modify this name later if desired.Will I need to verify my address again after the address type upgrade? No, if the upgraded address is verified beforehand, you'll not need to go through two-factor authentication (2FA) for withdrawals. However, you can choose to delete it and save it again as an unverified address if you prefer.

New Entry Size Amount: The number of contracts for a specific futures position that the user created recently. Initial Holding Average Price: The average price at which the user’s previous futures position was held. New Entry Average Fill Price : The average price of a specific contract in the user’s most recently opened position. Execution Price 1: The actual price at which a certain quantity of contracts is executed.

On the web, depending on your recent device login activity, there will be different verification methods. When entering the verification code and performing facial recognition, you must be on the same IP network environment.

OKX Affiliate Portal recently received an upgrade. Affiliates are now able to directly promote the activity by sharing the "join" URL. This update makes it easy for you, an affiliate, to share ongoing campaigns with your community. How can an affiliate use this new feature? Simply follow the steps below: Look for an ongoing activity on the Affiliate Portal Tick the checkbox beside "Promote activity on Join page.

The current slippage output is based on the token pair's recent volatility. Specifically, OKX DEX collects the pair's swap rate at multiple recent time points and computes the swap-rate volatility using standard statistical methods such as log returns and standard deviation.How is the default slippage determined? Do defaults vary across tokens or liquidity levels? The default slippage is set with reference to comparable products in the market and to the actual price volatility of each token.