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How do I track my assets when trading in Spot and Futures mode?
Once you select Filter after selecting it, you can select which Positions type to display in the list. Update your display on the Positions & assets type visibility according to your preference Note: The total number of positions across all types, along with the number of results matching the filter criteria, can be displayed simultaneously. Your settings will be retained even when you reopen the app.Published on 23 Oct 2024Updated on 12 Feb 2026FAQ19How do I change my phone number?
Note: select Unable to verify if you can't complete the verification Enter the two-factor authentication (2FA) code to continueYou'll receive an email/SMS confirmation upon successfully changing your phone numberOn the web Go to Profile and select Security Select Manage phone number under the Authentication methods section Select Change phone number and follow on-screen instructions to enter your phone number in the New phone number field Note: it's mandatory to link both your phone number and emailPublished on 7 Sept 2023Updated on 5 May 2026FAQ14,587OKX to reduce the number of confirmations required for deposits on ETH Network
Dear OKX users, To enhance our services and improve your deposit-to-trade experience, OKX will adjust the number of block confirmations required for deposits. This adjustment will take place between 10:00 am and 12:00 pm UTC on November 15, 2023. The specific adjustments are as follows: ETH & ERC20 tokens: The minimum confirmation count for a deposit and trade on the Ethereum (ETH) network will be reduced from the current 64 blocks to 32 blocks.Published on 15 Nov 2023Updated on 17 Nov 2025AnnouncementsHow do I check the number of block confirmations? (web)
The more miners verify your transaction, the greater the number of block confirmations is. Different cryptos and networks have different numbers of block confirmations. You will receive your deposit in your account once your deposit is verified by the required number of miners according to the crypto & network that you've selected.Published on 22 Aug 2023Updated on 12 Feb 2026FAQ143How do I check the number of block confirmations? (app)
The more miners verify your transaction, the greater the number of block confirmations is. Different cryptos and networks have different numbers of block confirmations. You'll receive your deposit in your account once your deposit is verified by the required number of miners according to the crypto & network that you've selected.Published on 22 Aug 2023Updated on 29 Jan 2026FAQ612Convert FAQ
Alternatively, the Buy crypto feature can be used to manage your portfolio as part of the broader process.Published on 27 Sept 2023Updated on 15 Apr 2026FAQ1,497How do I use OKX Wallet Trader Mode for copy trading?
When turned off, you may add to existing positions and set a maximum number of additional buys per token (Increase time). Risk Control Settings (optional) Buy Budget: The net buy cap for a copy trading task (net cost = cumulative buys − cumulative sells − gas). Once exceeded, subsequent copy-buy trades will be automatically filtered. If not set, there is no cap. Strategy Stop Loss: The cumulative loss cap for a copy trading task (in USD).Published on 10 Dec 2025Updated on 8 May 2026FAQ21OKX launches parameter adjustment notification page
Note on tick size: When a tick size adjustment reduces the number of significant digits (e.g., from 0.01 to 0.1), trading of the affected instrument will be suspended during execution and resumed afterward. Adjustments that increase the number of significant digits do not affect trading. OKX team April 24th, 2026Published on 24 Apr 2026Updated on 24 Apr 2026AnnouncementsOKX will further adjust portfolio margin parameters
300,000 - 470,000] 8 6 (470,000 - 700,000] 10 7 (700,000 - +∞) 12 Latest adjustments BTC and ETH Tier Range of the raw minimum charge in USD Multiplier 1 [0 - 250,000] 1 2 (250,000 - 500,000] 2 3 (500,000 - 1,000,000] 4 4 (1,000,000 - 2,000,000] 6 5 (2,000,000 - 3,000,000] 8 6 (3,000,000 - 4,000,000] 10 7 (4,000,000+] 12 MR9: stablecoin depegging risk Before adjustments: USDT-USD index = USDT dollar price Cross-currency hedging delta volume Below 0.995 0.99 0.98 0.97 0.96 0.95 0.94 0.93 0.92 0.91 0.9Published on 2 Jan 2025Updated on 17 Nov 2025AnnouncementsOKX Web3 Wallet has updated approval management
The approval management feature now allows you to view all past approvals linked to your wallet address and efficiently filter out any malicious approval poisoning. Note: After this upgrade, you may notice an increase in the number of your approvals. This is because the system now provides a more comprehensive view of your wallet’s approval history. OKX Web3 Wallet will continue to provide you with excellent products and services! OKX Team August 29, 2024Published on 29 Aug 2024Updated on 17 Nov 2025AnnouncementsI haven't received the verification code
Number portability issues: If you recently switched carriers while keeping the same phone number, delivery issues may occur. Please inform customer support for further assistance. If you still don’t receive any messages, follow the steps below to use another authentication method.On the App Select Didn't receive anything?Published on 16 Aug 2023Updated on 7 May 2026FAQ33,013How do I migrate my email address or phone number to another account? (web)
Each user can only have one verified account.For phone number migration Go to Profile and select Security Find Phone Verification and select Change Phone Number Enter your new phone number you wish to use Select Send code for both the new and current phone number fields. You'll receive a 6-digit verification code via SMS at both numbers. Enter the codes accordingly Enter the 2FA code to continue (if any) If the new phone number is linked to another account, a pop-up message will appear.Published on 22 Aug 2023Updated on 9 May 2026FAQ393How do I migrate my email address or phone number to another account? (app)
You're not allowed to withdraw your assets after the account is closed.For phone number migration Go to Profile and select Security Find Phone Verification and select Change Phone Number Enter Your New Phone Number you wish to use Select Send code for both the new and current phone number fields. You'll receive a 6-digit verification code via SMS at both numbers.Published on 22 Aug 2023Updated on 17 Apr 2026FAQ594OKX to adjust USDK discount rates
Learn more: /en/help-center/13974672356237 Specific adjustment details are as follows: Asset Before After Tier (USD) Discount rate Tier (USD) Discount rate USDK 0~5,000,000 1 0 0 5,000,000~10,000,000 0.975 10,000,000~20,000,000 0.975 20,000,000~40,000,000 0.95 40,000,000~100,000,000 0.9 >100,000,000 0 Discount rates overview In multi-currency cross margin mode, different currencies in cross margin accounts can be converted into their USD value and used as margin.Published on 15 Mar 2023Updated on 17 Nov 2025AnnouncementsHow do I whitelist OKX Emails?
If the email service provider is pushing OKX emails into your spam folder, you can follow the below instructions to whitelist our email addresses.Gmail Log in to your Gmail account and select Settings and See all settings Open settings page Find the Filters and Blocked Addresses tab and select Create a new filter Create a filter Insert okx.com into the From field and select Create filter Check the box next to Never send it to Spam and select Create filter Select Never send it to Spam optioniCloudPublished on 26 Nov 2024Updated on 8 Sept 2025FAQ76